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Is that text message about your FedEx package really a scam?

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You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you. I know mine does. It says, “Hmm, this could be a scam. Maybe someone wants to steal my personal information. Or get me to pay for something.”

I guess that's why scammers come up with new stories all the time, like a package tracking scam we're hearing about. Here's how it works.

Scammers send a text message with a fake shipment tracking code and a link to update your delivery preferences. In this case, the message says it’s from FedEx.

But they might use the name of another well-known shipping company, or the good old U.S. Postal Service.

Cue that skeptical little voice in your head. Here’s what it might be thinking:

  • “Was I expecting a package delivery?”
  • “Did I send a package to someone?”
  • “Did I ask for text notifications?”

Tip: If you get an unexpected text message, don’t click on any links. If you think it could be legit, contact the company using a website or phone number you know is real. Don’t use the information in the text message.

In this version of the scam the link takes you to a fake Amazon website. There, you're invited to take a customer satisfaction survey. And you might just win a free prize. But to get it, you have to give them your credit card number to pay for shipping.

Hopefully that wise little voice in your head is thinking:

  • “I shouldn't have clicked that link!”
  • “Why would a link to my package delivery preferences take me to an unrelated website?”
  • “You said the prize was free, but now I need to pay. What else am I agreeing to pay for?”
  • “I really shouldn’t have clicked on that link!”

Tip: Some companies offer so-called “free trials” that come with hidden costs. Here’s what you should consider before you sign up for a free trial offer.

Scammers may be turning to text messages as a new tactic. But there’s a lot you can do right now to protect yourself. Read How to Recognize and Report Spam Text Messages to learn what to do about spam text messages and how to report them.

Tagged with: mobile, phishing, scam, text

Comments

Very good information but I could not get the link to "How to Recognize and Report Spam Text Messages" either on my laptop or Apple.

It wouldnt do any good to get a "specific" site, they change them all the time. Just be aware this is a scam, and dont give any info to them.

This is well-written and useful information - but it requires me to click on a link from an email that could have been faked by scammers. Mixed messages? Perhaps put the whole message in the email or figure a way we can authenticate the message is from the FTC. I don't like clicking on links in emails.

Internet has caused NOTHING BUT HEARTACHE. Wish my husband never taught me to use it. You can get scammed so easily. I lost all my savings from scammers. Even the police cannot help me.

I receive notices for a PKG all the time!!

So do I

I get them all the time. One Red flag is the English is bad!

Or, in my case, the English was really good. That was enough to make me click on the link!
I always feel like they can get my personal information just from clicking on the link. Its only after I click that I think uh-oh!

I get the same darn message from a guy named Fred, but he uses a different phone number

Yes all of a sudden I am getting bombarded with these kinds of text messages and wondering how they are getting my cell phone number!!! I have now started to block phone number associated with the text message but of course they still find other numbers to use to bother you!! Oh well hopefully someday they all will get a life and or job!!!!

Just curious. I'm a straight talk cellular customer, I get tons of texts and calls from the scammer people. I'm wondering if there is any chance straight talk and their off shore service center is selling numbers and info to others?

My first scam via text message hit me for the first time about 3 weeks ago. It claimed a payment problem with my Netflix account. A couple of weeks later I got another text message scam telling me there was an issue regarding my latest payment. Since then I' ve even had 2 more messages that could be scams. As a general rule, I don't go to any web site links provided via text message. I have some knowledge about networking and browsers, so I did safely check that first scam. It was a fairly simple site pretending to be a Netflix payment site. It would ask for your credit card info and, once you've given it to them, they send you to the real Netflix site. It didn't even bother checking the validity of the security code. Probably the average person would not know that they were ever at a bogus site.

I've had the Netflix one as well and was like I'm pretty sure you already took the payment and my Netflix was still working so I ignored it after verifying the payment had gone through the week before. Never thought it would've been a scam but this makes sense

The article contains a link that does not work: Read "How to Recognize and Report Spam Text Messages" to learn what to do about spam text messages and how to report them.

I got a text message from Body Armour that said I would be able to win a case of this juice! They sent me a website to go to for free delivery. The syntax was so bad that I knew immediately it was a scam.

I have received several of these messages. Thank you for the information, which confirmed the little voice in my head was correct.

We received one "from" Amazon a few days back, and I forwarded it to Amazon. I also get them "from" Paypal, and Netflix.

I've been getting delivery messages also from fed ex., ups,
USPS, netflix, and a few others as many as 17 and 42 per day. It's so bad now I need to change my phone number to see if that will cut down on the qnty I'm getting. However I have too many important co. and to change would be devastating on me. Netflix only sends email notices or thru your netflix acct. The postal service has a link for you to download and it tracks every piece of mail you are to receive and shows you where it is and it's free. I use this app for I get so many deliveries for my business. However fed ex & ups are my main delivery co. And it's so hard to tell if it's legit or not. I believe PayPal is responsible for my scam mail for i never got one text until i used them and Amazon for 1 time only and then they came pouring in. Idk also came across a lot of fraudulent companies thru both. I stopped using or getting on the site.

I get these all the time, especially from "FEDEX". If you get one look real close to the FEDEX logo. In a real logo the top and bottom of the "E" actually touches the X forming an arrow. In the scam they do not touch. So do not click!!!!

What happens if you click on the link from your text message but don’t do anything after the page opens?

I received this message, what really bothered me is how did they know I had an order from Amazon to begin with? It worried me that they have access to me or they have access to Amazon or both...the message actually referenced that my Amazon order was ready for me to set my delivery options. I didn't realize it was a scam until after I opened it. I closed it, deleted it and shut my computer down. To my knowledge they did not access my info, but I'm sure if they did they know how to cover it up.

They don't know you have an order. Just a standard scam email hoping that someone actually has an order. I get them all the time.

FTC rocks! Thank you!

I get all these texts all the time I never respond

Thank you for this valuable information.. I can always count on your site to keep me informed and safe.

I got one of those. It's hard to find a real number for FedEx but they told me they don't use letters and numbers.
I stopped the calls I was getting all day every day about cash buyers for my home. "My message says My home is not for sale" My lender sold my info.

True also with some game sites with a come on, "free trial."

I receive quite a bit of legitimate packages from various shipping companies. Out of a few hundred packages I have never received a text message to state my delivery preference in relation to those packages.

I did receive a delivery but instructed delivery to leave it at the front door . Then I did receive an email about checking the credentials of the courier. My package was left as instructed so now I am skeptical of the delivery. The order was from Amazon

I have been receiving quite a few of these lately It is important to let people know from senior citizens as well as teenagers Thank you for keeping us on the alert. is there more that can be done to stop this? Many of the major companies are being used. Amazon.Walmart. Costco Target Walgreen.etc. Thanks again

That's why I've blocked text on my phone. Nothing but a nuisance. I get enough spam in my numerous e-mail addresses and robo-calls on my two phones to keep me busy - I don't need yet another form of media to have to monitor.

I got a few of those, never respond so now I'm getting this is your final notice from FedEx, I drive a rig for FedEx and definitely not one of their tracking #'s

Thank you for sharing.

I have had to change my bank card because of this.Unfotunately I did give them my details.I,m not very good with technology and didn't know but my son has educated me so it won't happen again.

I still have a landline and use that for all business, shopping, etc calls. Never use my cell phone for business so no text messages come thru.

I still have a land-line as well & I use it for business & personal.... However, I get all kinds of scammers calling my land-line such as, Trip Advisors & we (whatever company they claim to b) saying to promote our company we r giving u a free 3 day cruise to the Bahamas & all u have to do is is tell everyone about Me: Uhmmm no thank u. Goodbye. your experience on our cruise liner. So, tell me what dates u have free and we will book u on our cruise liner right now. Me saying No thank u, goodbye. I also get robo calls on my land-line. It's insane!!!
I ve been getting the FedEx text msgs on my cellphone about the 8 items I purchased from Amazon. I did no such thing!!! I never click on the link! I've gotten drop calls on my cell phone, meaning, I answer & then hear a click on the callers end. I answered 2 drop calls... Bottom line, if I don't know who is calling me then I do not answer either phone. If it's important caller can leave a voice mail. The latest scam calls I'm getting is a robo call about lowering my electric bill I've had the IRS scammers, social security If I get a call from my bank I hang up & call them to see if they called me. What people will do, it's awful!!! How do they sleep at night?!?! .

I receive a fake check and Fedex text message, than the message is in my Fedex tracker system. How I do ?

I received a text from (814)349-6153 that said that my phone is going to be delivered and they want me to please check my schedule at Ey-WR.xyz by 5:20pm today. I have not ordered a phone from anybody.

It's a scam. Dint click the link. I get them weekly.

What's really going on with all phone numbers is not a carrier/provider issue because they don't publish numbers anymore. The real problem is all these companies that data collect and share/sell your information for marketing purposes, i.e. Social Media, Shopping, Google, Banks, etc., are storing that information on their servers. Even with the best security, these servers are constantly being hacked and breached. Every single internet link you click, regardless of the security, leaves a digital footprint somewhere. People collect data from these breaches and sell it on the dark web. If your phone number or email happens to be included, it all begins. I've personally had my data breached 8 times in the last 6 years. I get at least 10 phone calls and text messages daily with ever imaginable trick in the book. I answer no phone calls. I have a call screener that announces itself and I can read what they're saying in real time. If it's really someone I know, they announce themselves. Same with text messages. I respond to only the ones with a safe word. VoIP has ruined phone numbers for all.

What about the consumer alert notices I get daily? They usually indicate I'm going to get a reward or prize from various places like Starbucks or CVS or Amazon.

I wish you had an email address that I could forward the texts to. That way the links would forward.

I got that kind of massage.....now I know it's a scam thanks for the information

even though your number is in the Don't call registry, those calls can still get through regardless.

I am in a problem.

I received this today. It said I was to get “perquisited” and this link. d2ecv.info/B6vwwD8fog

Is this a scam?

That text mesaage above i received one just like it and opened the link but never put any information as it took me to a competition first which i found weird. Now that ive opened the link does that a mean ive let them hack me?
Also the other two numbers just messaged things like how many and coming. When i tried to call the number it says caller cant accept the call.
Any information would be applicabled.

I just got one in messages that said my order has been received.

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