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$153 million in Western Union refunds

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Refund checks worth about $153 million are going out to over 109,000 people who sent money to scammers through Western Union wire transfers. The $153 million is a portion of the money Western Union paid when it reached settlements with the FTC and Department of Justice and agreed to create a strong, anti-fraud program. Western Union also admitted to criminal violations in its settlement with the Department of Justice.

The first refunds are going to people who signed and returned a pre-filled claim form and agreed with the dollar amount stated on the form. The refund administrator, Gilardi & Co., is verifying claims that need additional information. Other people who filed claims will get refunds later this year.

The refund checks will come from “United States v. The Western Union Company.” If you’re in the US, you have to cash or deposit the check within 90 days. If you got a check but don’t agree with the amount, you can cash the check and contact Gilardi & Co. For more information about refunds, contact Gilardi & Co. at 844-319-2124 and go to Learn more from the FTC at Western Union Refunds.


Blog Topics: 
Money & Credit


I'm from Australia and my late father was scammed of some $82,000. I'm just wondering if anyone in Australia that is in this class action claim has received any money / cheque in settlement of their claim. I'm a little concerned reading some of the comments about receiving cheques and if we will be able to actually bank them here in Australia.

I know that this is a process. My deceased father fell victim to one of the ‘elderly scams’ yrs ago - he lost close to a million dollars. Multiple second mortgages, the whole 9 yards... it was bad. I see the distribution amounts versus the amount of claims probably determines how much each petitioner will get back. Any idea what the percentage is? Thank you.

when the 2nd round of checks come out, im still waiting on mines

Hello, I submitted my western union claim With documentation before the deadline. Last week , I reach out by telephone to Giraldi about my claim status. I have not heard back from anyone. Are they not in the office? I emailed them also, how long does it take for them to respond to

I sent my claim form online before the deadline line. I emailed and called Giraldi & co. Last week. No response yet. Are saying wait until June or July for a response?

I received my check today but I can't cash it. The bank says it it's not any good. Can you help me figure out how to cash this check.

Please contact Gilardi & Co. to ask about the check. 

Why did I not receive a form to return being the first group to be paid? What determined who was sent a form? How do we know how much will be paid to us? I will sure appreciate getting at least some of the scam money back. Thank you!

I filled out, signed and returned the pre filled info and I still have not received a payment. I called and spoke to someone at the lawyers office yet I could get no info as to wether they even approved my case for refund. How am I supposed to know if I will get my refund.

Second string of checks mailed out in July

Anyone know how much each petitioner gets back? Is it for the whole amount lost (minus fees of course)? Or is it a token percentage?

Could you please tell me where can I cash the check.
I'm from Romania, and a few days ago I went to Raiffeisen Bank but I was denied.

Anybody know if people are getting a full refund of what they lost? Or just a part of it?

I ask again if my claim is still reviewed with my claim ID, i got the same automatic answer that the claims are under review. I dont understand that they dont Look in their database, type in my claim id at Could tell me if everything is ok and if i will be get it the next weeks or if there is something to clear an if they need Information from me.

How can I be sure this check is for real? Seems to good to be true

Gilardi & Co. is the company that manages the refund program for the US Department of Justice. Contact Gilardi & Co. by email  at or call 844-319-2124 to ask about the check. 

I am one of the lacky, who got the check! And I am so thankful for this justice. But I have a problem, that in my country (Latvia) no one no longer accept checks. The same situation is in neighboring countries (Lituania and Estonia) and even in Sweden. Other borders are closed because of the viruss, but there is limited time to cash out the check. Is there any other way to get back this money - for example, transfer to a bank account?
I also called to the administrator, but there is only autoresponder. And there is no reply in my email either.
I realy don't want to lose this money again. Is there ani solution?

u have to wait at the end when u call last question then press one

I am victim .living in germany..i sent you all documents you need long time ago..can you tell me when and how and how much money i will get back? Is it importent from wich country..kontinent i am? Are american victims first?.this wouldnt be the right way...

Gilardi & Co. started to send refund checks in March 2020. Refund checks are going by mail to some people in the United States and in Europe. 

Please ask Gilardi & Co. for information about your refund. You can send email to The Gilardi & Co. website has questions and answers about the refund program.

I am in Iceland and my elderly parents got scrubbed in 2005. Does any body know if people are receiving the whole refund of what they lost or just a token percentage?

My mother was defrauded of a large some of money, some through MoneyGram International and some through Western Union. During the MoneyGram settlement, we received the full amount that we filed for. So proud of our government for punishing these companies that allow this fraudulent activity to go on.


Have you filed a claim? I’d contact the law office. The number is all over this posting

Agreed. Some of us really need it!

Hello. I actually received a pre-filled form but ended up submitting my claim electronically before the deadline. I never received a check. I have reached out on several occasions asking specifically about my claim via email and have been given scripted answers. No one answers on the phone number listed. I feel like I’m getting the run around all over again. Is the a direct contact that I can speak to about my case? Any assistance would be greatly appreciated.

What is the approximate percentage people will see? About 4-5% of their losses? Just wondering

I got the full amount.

I filed on behalf of an estate to get funds back. Does anyone know IF:
1) if whole amount of $ lost gets refunded or just part of it?
2) if it’s refunded in name of those who lost money or if it’s refunded to the estate administrator? Thanks.

i fill out the form how do i know if i am getting a refund

I sent the claim form electronically and I have not receive a check. Is there a way to check the status of my refund?

So we fill out all this paperwork to just get like maybe anywhere from $20 to $200 back?!?! I’m guessing it’s only part of the money lost, right?

When we filled out this paper work they wanted to know where the $ was sent from. It was sent from Poland while I was on holiday. Well they went and sent a check to my wife there in Poland. Here is the thing, Poland does not and has never ever has used checks. This is useless to us. Further more since we filled out the paper work over 4 years ago, we have got married and it in her maiden name. I have emailed the info@ westernunionremission. com over two full months ago and still they have not answered back !!! I even called Western Union here in America where I live and gave them the check number, name on the check and the claim ID #. They told me they can not find it !!!! How are we going to fix this problem ??

We filed paperwork. After several years we received a letter agreeing to an amount, he signed it and returned it. How much longer before he gets a refund? It has been a long wait again!

I sent all the information requested as soon as I got it back in June 2018. How was the decision made to whom to send checks first? When will I be getting a check?

Yea - it’ll prob be only just a fraction of what was lost. Enough for a gourmet cup of coffee, or a dinner if you’re lucky..

Yeah - LOL

We have not received our remission check. We agreed with the amount on the forms. What is the hold up in providing the additional remission checks? When will the additional checks be sent to the remaining fraud victims?

In 2004 I was scammed out of 11,000 I reported it & nothing g had happened. I never even heard about this case until just now! How is this possible that some people get $ back & others are ignored? I am totally disabled & live on SSDI

I received the checks and like to know if its in US$ or CA$?
I live in Canada


It is in US dollars, If you notice it is a US cheque. This can't be deposited into your Cdn account, it has to be cashed or if you have US account it can be put into that. I tried to put into my Cdn account through an ABM and it would not accept it.

With the US dollar so high, its a nice bonus for us way up here in the Great White North ;-).

Happy you got your money back :-)

Dear FTC Staff,

Thanks for making the effort of replying to everyone here. I have receivedd my check. The problem is that my banks here in Belgium don't accept international checks anymore as this payment method is viewed as obsolete in the current times. Do you know if there is an alternative payment method available?

Thanks in advance


When i was scammed 4 years ago i didn't think I will ever see my money again. Thank you so much for helping us. I got my cheque today and it is a great feeling to have during this pandemic.

So the first round of recipients got 100% of their loss refunded. Are the rest of the claimants also getting 100%? I filed a claim years ago and last year when they requested proof I sent the transcripts from Western Union. For some reason I’m assuming that not everyone will get 100% of their losses so who decides how much money one will receive? I don’t understand why everyone wouldn’t be refunded at the same time and get the same percent of their loss refunded.

What is the % of lost amount that is being paid out? Example; 80 cents on the dollar.

I hope it’s more than that but when you think of all the losses people have suffered over the past years and in all the countries, how can it be any more than a small fraction of what one lost? Just my “2-cents......“

When will the second around of checks will be sent out to consumers

Yes good question Every time you call them they give me a different answer. At least update the site!

When checks were mailed in March 2020, Gilardi & Co. updated Frequently Asked Question #8. on its website. Part of the answer says "Additional decisions are anticipated in the next 120 days."


I’m In Canada and received a check. Is the amount on the check in Canadian or US dollars?


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