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Did an ID thief steal your stimulus payment? Report it to us.

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Do you think your economic impact payment has landed in the hands of an identity thief? You can report it to the FTC and the IRS at the same time. Here’s what to do.

Visit IdentityTheft.gov, the government’s one-stop resource for people to report identity theft and get a personal recovery plan. Click “Get started.” The next page asks, “Which statement best describes our situation?” Click the line that says, “Someone filed a Federal tax return – or claimed an economic stimulus payment – using my information.” You’re on your way.

Logo: Coronavirus Scams: Tips from the FTCIdentityTheft.gov will ask you some questions so that it can complete an IRS Identity Theft Affidavit (IRS Form 14039) for you, and submit it electronically to the IRS. You can include a personal statement too, to tell the IRS details about how your identity was misused to claim your economic impact payment. You also can download a copy of your completed Affidavit for your files. And, IdentityTheft.gov also will give you a recovery plan with steps you can take to help protect yourself from further identity theft.

Use IdentityTheft.gov to report suspected identity theft only. If you have other concerns about your economic impact payment, visit the IRS’s Economic Impact Payment Information Center and Get My Payment Frequently Asked Questions pages for detailed, and frequently-updated, answers to questions. You also can find information here about payments that the IRS may have deposited to an account you don’t recognize.

Whether you’re waiting for your payment, or even if it’s already arrived, keep alert for scammers trying to steal your personal information, your money, or both. Remember, the IRS will not call, text you, email you, or contact you on social media asking for personal or bank account information – even related to the stimulus payments. Also, watch out for emails and texts with attachments or links claiming to have special information about the payments. They’re fake, and they may be phishing for your personal information or might download malware to your computer, tablet, or phone.

Comments

I was supposed to have my check mailed out on the 24th and I received a letter saying my check has arrived but I never seen it i believe it was stolen what can I do

Same problem here now look it’s May the 14th and still no check I got the letter three days ago and my check was supposed to be here April 24th and no check yet!

Same exact thing happened to me. Got a mailing date of April 24th, and on may 11th Received a letter telling me I was paid $1200 which I am still waiting on.

Hi same here. My get my payment tool states that mine was mailed on April 27th and it’s May 21st and still no check. I did receive a letter in the mail on May 14th stating that I got paid, but I haven’t gotten a check yet. Anyone know the answer as to why?

I'm experiencing the same problem. Did you recieve your payment as yet?

Same here and it is 5/28!

How did u report it stolen

TRACEE my check was stolen have you had any luck in finding a place to report it? I can't find anywhere

Yes! It's odd that we all have the same date. My date given by the tool is also April 24th. The letter I received is also dated April 24th. However, I have yet to receive anything. I am married and have four children. We own a small business that has been shut down. It's very frustrating that there wasn't a number to contact on the letter. I just want to make sure it's still coming, or make sure they know that it wasn't received if it should have been. This means so much for my family.

me same thing, same date! Letter dated April 24th! online says check s scheduled to be nailed April 24th! No check yet, almost a month later. Nowhere to get info. faqs doesn't have an answer. my tax guy says could get it June! Maybe mine was stolen but how about you? my mailbox is an unlocked one. same dates tho, hmm. jeep ne posted & I will do same. hey how about writing to IRS in Austin Texas, where notice came from? I might do that.

We scheduled your check to be mailed on May 15, 2020 to the address we have on file for you.

We will mail you a letter with additional information on this payment,.....But I haven't even received a letter. Single & homeless :-(

Me too! My date is May 1st though, I still have not received it and I can’t find a number to call that has a live representative

Hi,everyone having the same problem with the irs tool,saying my information is not up to date. But I receive ssi and still cannot get the information for my check. What to do?????

My stimilus check says it was mailed out on April 24th as well and I to have not received my check. I did however receive a notice 1444 to the address my check was to be mailed to with the amount, that I qualify and would receive it by check/debit. The number on the notice is garbage it's all automated does not let you talk to anyone period. I finally got through to the IRS and they tell me they know nothing about payments their only there for actual refunds. Has anyone else gotten this form dated April 24th but have not gotten their check that says it was mailed April 24th? I'm confused I know the address is right and apparently the IRS has it because I received the notice 1444 to that address.

My letter/notice is also #1444 (EN-SP) saying same thing. I'm receiving this payment...Supposed to be mailed April 24th, letter is dated April 24th! NO CHECK YET. My mailbox is not the locked kind. Any chance it was stolen from your mailbox? Nowhere to find out anything! Someone said "track it" so maybe will try that. Frustrating. Let me know if you get yours please. I will do same.

HI, SAME HERE MY DATE SAID APRIL 24TH AND STILL NO PAYMENT, BUT RECIEVED THE LETTER STATING THAT THE CHECK WAS SENT OUT. SO I KNOW THEY HAVE THE CORRECT ADDRESS. AND IT SUCKS THAT WE HAVE NO ONE TO SPEAK TO ABOUT IT

Same here. I was told that my check has been mailed out but, I still did not receive it. Is there a way of requesting another check or replacement. I suspect it may have been lost or stolen. Where or whom do I inquire to?

Hello I had this same situation my check was mailed out April 24 still had not received it so I called the IRS number which is 1-800-919-9835 they now have live people you can talk to I waited from for two hours or less but I finally got someone on phone and they said they will process or resend me another payment it may take an hour or two for someone to answer but it may be worth it

Your comment is very helpful because previous comments did not provide the phone number they were able to talk to someone. It was very frustrating while there was no channel to stop the money possibly going to the wrong hand. Your comment let me know that the number on the letter I received can reach someone to talk to. I tried today and I was able to talk to a guy and he transferred me to a lady to check on my check status. She told me that my check was returned undeliverable which is strange but she said it will be direct deposit to my bank account. I entered my bank account a few days ago in the irs.gov website.

Call the identity theft hotline from irs, and also call the bureau of fiscal service I called them and they told me my check was cashed and I didn't receive it I have an open case now with usps oig

What is the number to call for not getting your check and it was sent to an account you have never seen

I had the same date the post office told me they returned it because the address was incorrect I put mail on hold for the letter I received it and I kept calling that number and I press 1 for English and I didn’t touched anything else and they connected me to the representative I waited awhile but you will get to them they updated my information system now they will put money on my account but they did tell me that it would take 4 to 6 weeks I’m still waiting. Today is 16 days since I talk to the irs

My husband got a letter saying it was mailed out April 24 th it is now May28 and still no stimulus . Any advice ?

Same here and I got the letter but no check ,have u found out any info or a way to report the check missing etc please help I’m so irritated and tired of going in circles like a dog chasing his tail and getting no were .

My stimulus check was supposed to reach me 4/24/20 Was what the irs.gov site said That day the mail man ran late 8pm I stay in a bad neighborhood so he was in a rush scared left the main mailbox open by the time I grab the mail key it was people out there I had different neighbors mail in my box so I'm making sure I put everyone mail in their boxes and out going mail in a closed mailbox I never recieved my stimulus I waited every day keep in mind I have 2 kids never received nothing until two weeks later I got the trump letter now I'm stressed out because I never got the stimulus check and no irs agent to talk to I ain't gone lie it was days I was crying then right when I was gone give up I called the number on the trump letter for the 10th time and got a agent told him what happen then he transferred me to another irs agent I verified some information told her what happened she said that she could possibly put a track on it but it had to wait aleast thirty 30 days before it could be considered missing and then call back so same steps as before talk to another agent after the 30 day wait to the date the check was supposed to be sent and she said the will scend a reissue it will take 6 weeks unless someone tried to cash it but let's keep positive vibes so after the mailbox incident I went to get informed mail delivery it really suck me and my kids had to go threw this still waiting on it and just want to tell all of yall your not alone and god will get us through this pandemic ❤

I have received the IRS letter and it does not have information about how to report failure to receive payment despite claiming on their website that the letter will contain such information.

Right.. No it doesn't. And the number they do have doesn't help.

How do I report the failure to receive the payment? My stimulus check was sent to one of my old addresses, I went and checked the mail out at the old address a couple times a week since May 1st and received a letter on May 13th from the IRS stating my check had arrived but I never got it. I think it was stolen. What should I do to get that money?

Hey I was just going through this same exact thang my check was to be delivered to the address on file on April 24th. The address on file was an address that I no longer lived so I had to keep going to the old address to check since April 24th. I received to letters from the White House at the old address stating that the payment was received but I never got the check. Like everyone else on here I thought someone had stole it from the mailbox or the new resident stole it. Here’s what I did. I simply went down to the post office to change my address I can’t remember the day I believe it was in the beginning of May. So yesterday June 1st I finally received my stimulus check in the mail at the new address with the new address printed on the check I was so happy I started screaming & running around the house I’ve been so patient and I’m a mother of 5. I hope this helps someone idk how everything works but just have faith go to your local post office and make sure they have your new address. A birdy told me if checks were returned they will sit at another location of the post office for a few weeks so I’d hurry to change my address if you already haven’t. Good Luck!

I had my mail forwarded in January to my new address April 24 th they sent it to my old address but it hasn't been forwarded do you change address or forward mail ? I haven't received the check or letter

I have the same problem and your reply doesn’t tell us what to do if the payment never arrives (mailed payment)

Hi, can you acknowledge the 4/24 issue? It's clear something went wrong with that mailing date.

Get my payment tool says it was mailed May 1st. Received a letter stating i was receiving a stimulus check dated May 1st. Still havent received my stumulus. How is it one letter made it here but not the important check?

I'm in the same boat been waiting since the first and got my letter but no money

Exactly the same for me...Get My Payment says May 1. Got the letter but no check/debit card. What next??

I was claimed as a dependent illegally... I called FTC and had to fill out the form to report this fraud issue... I also reported to the credit bureaus... I am trying to figure out when will I get a stimulus and haven't had anyone to truly assist me with any solid insight at all..

Same here still waiting from the IRS

Hi, I got my letter through mail about payment, but didn’t received check or payment in the account. What should I do?

Get my payment said I’d get a check in the mail on May 1, 2020. It didn’t arrive. Is the US MAIL just delivering late? Or did someone else get my check. All my neighbors received their stimulus checks in the mail.

SAME HERE...IN FLORIDA.

We scheduled your check to be mailed on May 01, 2020 to the address we have on file for you.

We will mail you a letter with additional information on this payment.

If you need additional help or do not receive your payment, please visit our Frequently Asked Questions page.

THEN YOU CLICK ON FAQ AND GET NO INFO!

Same here , Miami Florida.
We scheduled your check to be mailed on May 01, 2020 to the address we have on file for you.
It's now May 15, 2020 and no check, I did receive the letter from the IRS saying "I am pleased to notify you that as provided by the CARES Act, you are receiving an Economic Impact Payment of $1,200.00 by check/debit card." I'm starting to think it may be stolen, but don't know where to report it.

Same w me. Supposed to arrived on 1st of May still haven't got it got the letter from the White House telling me that I received my money but still no check I have the IRS get my payment app I have the u.s. mail app I've checked the automated line to see if my check was offset everything is legit but I still have no money

The letter from the White House includes a phone number for the IRS so you can call with questions. 

THERE IS NO NUMBER!!!!

The number included with the letter brings you to no one. The ORS has no one working to answer phone calls for those of us who are waiting for a check still. Mine was mailed May 1st, the 19th I got the letter saying it was mailed and still no check. This is ridiculous.

My letter does not have a phone number on it. When I call the number I found online, there is still no way to report anything. It just tells me to check get my payment (which shows it was sent on 4/24).

the number on letter is dead,we can call but no real person!

APOPKA, FL
Same with me, the website said my check was mailed by May 1, 2020 and here it is May 27, 2020 and still no check. I did receive the automated letter stating I got it but never did. I think someone stole it because I have informed delivery and saw the date it was supposed to be in my mailbox and it never made it. If anyone have a good contact number to get in touch with Department of Treasury...Please share. I’m super fed up.

The website says my check was mailed on 4/24. Informed delivery shows the envelope with the check and the envelope with the letter that were mailed to me several weeks ago. Have no way to speak to anyone to see if the check was cashed by someone else. Need this $!

Yes you can call the bureau of fiscal service but call at 7 am if u call later than that good luck just listen to the prompts they told me my check was cashed and I had a mail date of April 24 someone stole it and cashed it April 28

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