Have kids in your life? Then you’ve probably got a collection of kids’ apps — or soon will. Whether it’s a game on your phone or a math app on your tablet, find out what apps might be doing — but might not be telling you — and what you can do about it:
During the past few years, consumers have complained to the Federal Trade Commission about debt collection more than just about any other single topic. It’s no surprise, then, that when we asked legal services attorneys and non-profits across the country what issues resonate most with the people they see, credit and debt topped that list, too.
That’s why the FTC’s new resource, consumer.gov, devotes a section to issues related to credit and debt. It is a great place to learn about building your credit history, and getting your credit reports and scores; using credit, including credit cards, loans, and interest rates; the risks of using more expensive credit options like payday loans and car title loans; and managing debt – from better budgeting to dealing with debt collectors.
It’s exciting news —the caller says you’ve won a new car, a boat, jewelry, a fabulous vacation, or a cash prize. All you need to do is buy some vitamins — for $300 to $500 — to claim it.
But this “promotion” from American Health Associates is really just the latest scheme from a repeat scammer, the FTC says. A scheme that’s now been stopped, thanks to the FTC.
What if a company called you, demanding you pay for a product they said you ordered? What if they threatened you if you didn’t pay? And what if you never actually ordered that product, never even saw it, and never promised to pay for anything?
A recently-filed FTC case claims that Instant Response Systems, a Brooklyn-based company, did all that and more.
Sherwin-Williams and PPG Architectural Finishes have settled FTC charges that they misled people into thinking the paints they sold didn’t contain VOCs — compounds that can hurt the environment and your health. The companies will stop claiming Dutch Boy Refresh and Pure Performance interior paints contain “zero VOCs.”
If you've ever gotten a text message on your cell phone telling you that you've won a free prize, you're not alone. During the past year, the FTC has gotten tens of thousands of complaints about unsolicited text messages.
We’ve heard reports that a variation on an old scam is making the rounds. It sounds like this:
<Ring, ring> Unsuspecting person who answers the phone: Hello? Scammer who is calling: Ma’am, I’m calling from the government. We’re about to send out national medical cards for the new Affordable Care Act. You’re one of the lucky people to get yours first...
Associate Director, Division of Marketing Practices, FTC
On Friday, many of my colleagues will be joining the US Department of Justice’s Civil Consumer Protection Branch at the Second Annual Consumer Protection Summit.
On the agenda for the day are these hot topics...
Acting Director, Bureau of Consumer Protection, FTC
National Consumer Protection Weeks begins today, and it’s the biggest and best NCPW in 15 years. Thanks to 64 federal, state and local agencies and nonprofits that are putting the spotlight on the critical consumer protection work they do year-round, consumers have easy access to a tremendous variety of timely, useful information about recognizing and reporting frauds and scams, managing credit and debt, using technology, and staying healthy and safe.
Assistant Director, Consumer & Business Education, FTC
When it’s award season in Hollywood, being #1 is what it’s all about. But in other settings, there’s nothing admirable about coming in first. For the fifth consecutive year, identity theft is at the top of the FTC’s list of consumer complaints.