Avoid Credit Card Interest Rate Reduction Scams

The FTC is mailing hundreds of refund checks to consumers duped by a debt relief services company that ran an extensive credit card interest rate reduction scam.

The company, one of many shut down by the FTC, used illegal robocalls to pitch reduced credit card interest rates, and promised thousands of dollars in savings and a faster route out of debt, to boot. The consumer had to pay a fee in advance. 

The irony of this type of debt relief scam? Consumers could have called the customer service number on the back of their credit card, and with a little patience and persistence, had their interest rates lowered for free.

Protect yourself:

  • Hang up on unsolicited pre-recorded sales calls. The best way to deal with a robocall is to hang up. If your phone number is registered on the National Do Not Call Registry, you shouldn’t be getting these calls unless you have given a specific company permission to call you. Otherwise, the caller is a company that isn’t obeying the law. 
  • Don’t share your credit card, bank account or Social Security numbers, or any other personal information with telemarketers who call you out of the blue. Once a scammer has your data, they can charge your credit card for their own purchases, sell the information to other scammers and use it to commit other fraud against you.

If you’ve been a victim of a credit card interest rate reduction scam, file a complaint with the FTC. To register your phone number or report a robocall violation visit the Do Not Call Registry.

Tagged with: credit card, scam
Blog Topics: 
Money & Credit


How can we stop these card services calls. I have registered with the Do not calll for both landline and cell phone. I have reported to the Attorney Genersl of MN. Also my cell phone company has blocked up to 5 numbers for 3 months without charge. New numbers and more calls keep coming - every day - sonetilmes more that one. My cell phone is for emergency messages from the nursing home where my husband is. I want these numbers to stop. Please help stop these people calling. Our telephones are for private us - not advertising scam operations.

Scam artists and shady businesses don't always follow the law -- including the Do Not Call Rule. If you are getting these calls and can't get to stop, you might want to ask your mobile provider for a new phone number. Avoid giving the phone number out especially on forms and through websites. When you share your cell phone number with businesses they sometimes share that information with other businesses and with data brokers.

No! I'm sorry, but a citizen shouldn't have to get a new phone number to avoid these scammers. Besides, the scammer will find out the new number in no time. I want a politician to campaign, in part, on this phone scam issue. We need somebody who will promise to shut these people down, now.

I've been looking for a contact number or email for Do not call registry.
I filed complainant on Do not call registry website for robocall and later I noticed I filed wrong phone number.
I misstyped last number.
I can't find contact number for correcting my mistake.
What should I do?

I have been filing complaints on these robocalls for a month straight...several calls a day. It is REDICULOUS that in order to stop them i would have to CHANGE MY NUMBER??? Seriously?? It is a lot of work to get your new number out to everybody that needs it. The Government should TRY A LITTLE HARDER to get rid of these low life scammers...I PAY TAXES and would like to get something out of it one of these days...

Hi, I understand your frustration. Unfortunately, many of these illegal calls come from outside the country, which can make them very difficult to trace or regulate. The FTC's action plan for combating robocalls is available at ftc.gov/robocalls.

I started getting these calls over a years ago. It started out a few a week now it is multiple calls a day. It is always a different number it is pointless to file a complaint nothing gets done. The usually start with "Hi this is____ with card services" I know there must be millions of people getting these calls a day and I don't think you are doing enough to stop it. It can't be that hard to follow the money trail and see where they originating from

I got so disgusted with "Rachel" at Credit Card Services after registering with DNC, pressed their #9 and asked to removed from their calling list, I bought an air horn. Now, I ask them to remove me from their list and blow the horn into the phone. It has not stopped them completely but they have dropped dramatically in numer and I am supporting an American company by buying the air horn!!!!

"Hi, I'm Jill from card services" This has been happening to me for over a year. I have spoken to them when they call and politely asked them to remove me from their all list. They politely hung up and the calls keep coming. Please investagate and squash them for I am at the end of the road.

We should not share our credit card, bank account or Social Security numbers, or any other personal information with telemarketers...It may be risky.

Make the waste their time. Pretend that you are interested, and when they are really involved in it, start making fun of them. They will curse you. Keep provoking them. Laugh a lot; that seems to aggravate them. It is free entertainment. You may learn to enjoy it.
They do have your name and perhaps also your address.

I do this all the time to them. I make them go through the whole thing, then tell them I don't have credit cards, which I don't. I have been called some nasty names. I say then don't call me cause I will press 1 and waste your time.

I had a company call me today, Financial Solutions, and tell me they were filing a lawsuit against me for being in breach of contract. After telling them in JULY (on a supposed recording for the FTC, so said their "legal dept"), that I ABSOLUTELY did NOT agree to anything and to NOT charge my card, they had the gall to call me and threaten me by first posing as a Visa Fraud Division rep! When I called the number the "Visa" guy gave me, I swear I was talking to the same guy for "Financial Solutions". When I told him that I did NOT agree to anything, he said "please hold while I talk to a manager, Christopher Bradshaw, he's monitoring the call". Not 5 seconds later the guy came back & said there was a mistake and that they apologize for any confusion/inconvenience. I told him I wanted WRITTEN documentation and he said I would have it within 3-7 business days. This is insane. I have been on the phone with Visa, my bank, the FTC, and the Consumer Financial Protection Bureau today trying to file a complaint. What they are doing is clearly illegal. I figured that out while on the phone with them in July. The FTC had a press release about the exact same thing from 2007. These folks need to be shut down! Unsuspecting older people or younger people will probably be scared into paying them at the threat of a lawsuit where they think they could lose everything!!

I had a new robo call spoofed phone call today 2/17/14 My caller ID showed USPS from a town a couple miles from mine. It used the same exchange as mine. I le my answering machine answer it the robo call started as soon as the answering was activated. It was the same old line about credit card interest.

I also got another one saying they had been receiving signals erroneous signals from my computer and offered to correct the problem.
I told him the problem had already been taken care of and hung up. I checked the number a it was from Peru. I found a scam that I hadn't heard of before.

My son who purchased a wedding ring at the cost of $7500 + and hooked into a 28% interest rate and not only that the sales person talked him into a bunch of insurance (life, disability etc) he has paid on this card for over a year and still owes the over $7500. And then they wonder why people go bad on loans and CC. It's sick and I will never use that store ever.

I have received these calls from Credit Card services. I am finding it hard to report them for they are phishing (fishing) numbers, from all over the US. When I call back sometimes I get the message that the phone number is not connected or I get a recording. Lately, I have been watching my caller ID and if I don't know the number, I don't answer it, but that haven't slowed them down. They are calling about 2-3 times a day, on my cell phone and my land line. I am on the DNC list, and I have followed the push 2 to be removed from their list, I have also tried to talk to the person and they hang up on me. One time I even pretended to have a high credit card interest and amount, they hung up on me, I guess I said the interest rate. Is there anyway I can do anything else? My parents are receiving the same calls and have tried the same things. They do not ask for a name of who they are calling also.

If you are on the Do Not Call Registry and you continue to get robocalls, the best thing to do is hang up. Pressing any number can lead to more calls. You can report illegal robocalls to www.donotcall.gov.

Maybe the FTC can ask the NSA where the calls are coming from?

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