Your phone rings. You recognize the number, but when you pick up, it’s someone else. What’s the deal?
Scammers are using fake caller ID information to trick you into thinking they are someone local, someone you trust – like a government agency or police department, or a company you do business with – like your bank or cable provider. The practice is called caller ID spoofing, and scammers don’t care whose phone number they use. One scammer recently used the phone number of an FTC employee. Here are a few tips for handling these calls.
Many people have subscriptions to their beloved dailies or weeklies. But that notice in the mail saying your subscription is about to expire, or offering to get a subscription started, could be from a company that has no relationship with your newspaper or magazine. It may be from a scammer who wants to get into your wallet.
You’re job hunting online and see a job ad for a well-known company. It’s on a site that says it pre-screens people for big employers, like banks, government agencies, and multinational companies. You apply and get a message asking you to schedule an interview.
Not so fast. The “interview” is really a call designed to get you to enroll in specific colleges or career training programs. That’s the story behind the FTC’s complaint against Gigats — also doing business as Expand, Inc., EducationMatch and Softrock, Inc. According to the FTC, instead of interviewing or prescreening people for employers, Gigats ran a deceptive scheme to generate sales leads for its clients.
Looking for a good time and good eats at a good price? Getting a deal on a food festival or other event is terrific. But don’t let scammers leave a bad taste in your mouth by taking a big bite out of your money — and giving you nothing in return.
Counsel, FTC's Division of Consumer & Business Education
To celebrate Financial Literacy Month, the FTC will be a guest on a live Twitter chat hosted by the National Credit Union Administration. NCUA is a federal agency that works to raise consumer awareness and increase access to credit union services. NCUA and the FTC will share tips about saving, borrowing money, managing credit, and avoiding identity theft and imposter scams.
This is National Reentry Week, a time to recognize the work government agencies and others do to address the challenges facing formerly incarcerated people. Consumer knowledge helps with successful reentry, giving people the tools to better manage their finances, make informed buying decisions, and avoid scams.
Scammers are trying to get personal information from people by pretending to help with applications for disability benefits and claims. A recent alert from the Social Security Inspector General warns of this phishing scam, and — whether or not you’ve started an application for benefits — these scammers could contact you. They’re taking a shot in the dark, hoping that you have started an application, and hoping you’ll give them a little more info over the phone. To “complete the process,” they might ask you to give, or confirm, your Social Security number or bank account numbers.
If scammers get your information, you could face identity theft and benefit theft. So here are a few things you can do to help protect yourself.
Assistant Director, Division of Financial Practices, FTC
At the FTC, we sue abusive debt collectors and try to do right by people who’ve been harmed by unlawful practices. But we also try to protect people from being harmed in the first place. That’s exactly why I’m here: to warn you about debt collectors calling about debts that the FTC knows are bogus.
The devastation caused by earthquakes in Ecuador and Japan have left people asking how they can help. If you’re looking for a way to give, the Federal Trade Commission urges you to do some research to ensure that your donation will go to a reputable organization that will use the money as promised.
Associate Director, Consumer & Business Education, FTC
When’s the last time you spent your commute in a horse-drawn carriage? Or calculated a bill on an abacus? This Earth Day, we can reflect on another old-tech consumer item that’s falling out of use: old-fashioned, low-efficiency, incandescent light bulbs. New LED and CFL bulbs last much longer and use less energy – which saves you money on your monthly bill.
Want a one-minute refresher about the Lighting Facts label? Here’s our video.