Common Sense Protections for Your Financial Information

To some scammers, older Americans are an attractive target — over a lifetime of saving, they may have built up a nest egg for retirement or equity in their home. Like Willie Sutton, scammers go where the money is. So banks and other financial institutions play a key role in protecting their customers from abuse and exploitation. Financial institutions are often in the best position to recognize suspicious activity relating to an account. 

The Gramm-Leach-Bliley Act, a federal law, provides important protections for consumers’ financial information. It requires financial institutions to secure people’s data and protect their privacy. Today, federal regulators that oversee financial institutions reminded these businesses that the law also includes common-sense exceptions to allow reporting of possible fraud or unauthorized transactions involving their customers’ accounts. In fact, in some cases, financial institutions are required to report questionable transactions. 

Regardless of your age, it’s wise to pay attention to your own financial accounts. Some quick tips:

Check out our 1-minute audio tips to learn more about protecting your personal and financial information. And be sure to let us know about any suspicious behavior at 1-877-FTC-HELP or at


thanks for your services this really helps

I would like to know more about what help is available especially for seniors , Thanks

Who to call write when you have credit report changed by lender. Your credit card maxed out by overbilling by Verizon. And you have 4 breakdowns and 7 yrs later just able to read and see what was taken. I am in shock how nobody helped me. I still own home and they are foreclosing I can't get $50,000 back. Verizon states Sex calls. I had 8 accounts that I see. Financial Mental Physical Abuse I have paperwork for all that states otherwise. They laugh hang up. I lost my daughter due to my health. No money for lawyer. Who helps please tell me.

If someone misused your personal information and your accounts, go to to find out what to do first. The site explains what you can do if someone opened accounts in your name, or rang up extra charges on your accounts.

If you need more help, check with a legal aid lawyer or your State Attorney General's Office.

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