Common Sense Protections for Your Financial Information

To some scammers, older Americans are an attractive target — over a lifetime of saving, they may have built up a nest egg for retirement or equity in their home. Like Willie Sutton, scammers go where the money is. So banks and other financial institutions play a key role in protecting their customers from abuse and exploitation. Financial institutions are often in the best position to recognize suspicious activity relating to an account. 

The Gramm-Leach-Bliley Act, a federal law, provides important protections for consumers’ financial information. It requires financial institutions to secure people’s data and protect their privacy. Today, federal regulators that oversee financial institutions reminded these businesses that the law also includes common-sense exceptions to allow reporting of possible fraud or unauthorized transactions involving their customers’ accounts. In fact, in some cases, financial institutions are required to report questionable transactions. 

Regardless of your age, it’s wise to pay attention to your own financial accounts. Some quick tips:

Check out our 1-minute audio tips to learn more about protecting your personal and financial information. And be sure to let us know about any suspicious behavior at 1-877-FTC-HELP or at ftc.gov/complaint.

Comments

thanks for your services this really helps

I would like to know more about what help is available especially for seniors , Thanks

Who to call write when you have credit report changed by lender. Your credit card maxed out by overbilling by Verizon. And you have 4 breakdowns and 7 yrs later just able to read and see what was taken. I am in shock how nobody helped me. I still own home and they are foreclosing I can't get $50,000 back. Verizon states Sex calls. I had 8 accounts that I see. Financial Mental Physical Abuse I have paperwork for all that states otherwise. They laugh hang up. I lost my daughter due to my health. No money for lawyer. Who helps please tell me.

If someone misused your personal information and your accounts, go to identitytheft.gov to find out what to do first. The site explains what you can do if someone opened accounts in your name, or rang up extra charges on your accounts.

If you need more help, check with a legal aid lawyer or your State Attorney General's Office.

Dear onlybiopolar,
Sorry to0 hear about your unfortunate situation.
I have had similiar, quite Verizon for being a rip off.
Quite Century link for being a rip off, then a year later they turned my account over for collections, after they forced their lousy service on me claiming a contract I didn't have with them. My response to the collection Co that I believe is a part of Century link,
telling them I was going to instruct my attorney to take action if I got another harassing letter from them, was for them to send me information I didn't request with my name, a phantom account that had been set up by century link for billing me, but the person is in a different state. I called the collection Co, and told them to send the bill to the correct address. Isn't that convenient how they try to cover their rear ends, when their false deceptive billing practices BaCKFIRE on them. This has caused me health issues due to stress. I'm on the do not call list. I was solicited by a match making service, promised all kinds of false stuff they knew they could not provide, so I filed a visa dispute, and then got threatened and harassed by the phoney person that claims to be a match maker. that if I succeeded with my Visa dispute, they would just turn it over for collections.I had to submit a final statement on my dispute the Visa Processing dept of the credit Union acknowledged they got my statement, and sent it up. When I heard nothing back, the Lady tried to blame it on me and said I didn't send in my statement on time so they dropped my Visa Dispute.That is fiduciary negligence on their part and I am going to pursue other channels, like the Federal Consumer Protection Agency, and possible legal action.
I believe this is deliberate Discrimination against me for being a male over 60, as the person in Visa is a female. The buck doesn't stop hrer, I plan on pursuing this as far as I can and I advise you to do the same.
The FTC says they do not act on indiviual complaints but it may establish a pattern, so everyone with a complaINT SHOULD MAKE THEIR COMPLAINT KNOWN TO THE FTC AND THE fEDERAL CONSUMER PROTECTION AGENCY ALONG WITH LOCAL CONSUMER pROTECTION oFFICES. uNLESS WE ALL COMPLAIN ABOUT THE SCAMS THAT THESE CREEPS ARE PUTTING ON US Senior PEOPLE IT IS NOT GOING TO STOP. This may not seem to be helpful, but you are not alone in the struggle and unless we all complain about it nothing is going to stop it,. The FTC refers to a pattern, I say Pattern, h-ll
this is gross and intentional abuse and discrimination that is being deliberately directed towards certain Senior persons. APPARENTLY ONCE A PATERN IS ESTABLISHED, THAT IS WHEN THE FTC CAN TAKE CONCRETE ACTION AGAINST cO LIKE vERIZON AND t mOBILE, cLASS aCTIONS THAT REALLY PUT THE NAIL WHERE IT BELONGS, PAYING Senior CONSUMERS BACK FOR ALL THE SCAMS THEY HAVE DISHED OUT LIKE CRAMMING CHARGES ON BILLS AND PHONEY DELIBERATE DISCRIMINATION AGAINST US SENIOR PEOPLE WHO THEY FAIL TO RESPECT AND PREFER TO COERCE.AND HARASS. ABOUT VERIZON'S CLAIMS OF YOUR BILL, DISPUTE IT, IF THERE WERE 8 ACCOUNTS APPARENTLY YOU DIDN'T OPEN ALL OF THEM, JUST LIKE CENTURY LINK OPENED A PHANTOM ACCOUNT FOR ME AND KEPT TRYING TO BILL ME FOR IT. CHALLENGE THEM ON IT DEMAND TO SEE WHO OPENED THE ACCOUNT AND WHEN.. THEN DISPUTE AND DENY IT IS YOUR ACCOUNT OR YOU HAD ANY KNOWLEDGE OF IT. i KNEW A GUY THAT WORKED FOR AOL, AND AN OLDER GENTLEMAN CALLED ABOUT WHY HE WAS BEING BILLED SO MUCH. tHIS PERSON SAW HE HAD THREE ACCOUNTS OPENED AND HELPED HIM CLOSE TWO OF THEM. AOL FOUND OUT AND FIRED HIM. NOW THAT IS HOW MUCH THEY CARE ABOUT YOU/ME AND HOW MUCH THEY CARE ABOUT THEIR EMPLOYEES. DON'T PUT UP WITH THEIR SCAMS, YOU CAN MAKE A COMPLAINT ON LINE AT sCAM REPORTS BECAUSE THIS IS WHAT THESE PEOPLE ARE ENGAGED IN IS SCAMMING and if it results in them losing business, better for the persons that do not do business with them.
Sad truth of the matter is they don't give a rats behind about you or me or anyone else that is Senior person and the more they can squeeze out of you the better they feel about it. I hope this makes you angry enough to put your complaints in writing to the FTC and the FCPA. Good luck I wish there was a way we could talk but I bet you will see some responses to what I have written because the problem is a pattern of gross negligence and deliberate discrimination against us senior people and we need to let this be known to all we are done with this kind of BS.One final note, DON'T sign a check for these crooks, dispute their erroneous claims instead!!
It is difficult to be polite when you have to deal with some of the rudest people in the world, just don't give up and give them the satisfaction of thinking their rudeness and deliberate discrimination is working on you! Amen Bro. I hope you have my point and that all those who read this will get my point also and make your complains known in writing to the FTC and FCPA,. That is the only way we will ever stop this mistreatment, abuse and deliberate discrimination against of Senior People, who by the way deserve respect.

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