Did you get a consumer complaint notification from the FTC? It’s a scam.

Thanks to emails and calls from people who sensed something wasn’t right, we’ve heard that an FTC imposter scam we’ve written about before is back.

The email tells you there’s a complaint against your business, and wants you to click on a link. Here’s what one of the scammy emails said:

“This notification has been automatically sent to you because we have received a consumer complaint, claiming that your company is violating the CCPA (Consumer Credit Protection Act).
According to our policy, we have initiated a formal investigation before taking legal action. You can download the document containing the complaint and the plaintiff contact information, from…” followed by a link.

At first glance, it might look legitimate. It has the FTC seal, the email appears to come from an FTC email address, and the web address looks like it goes to an FTC site. But if you hover over the web address, you’ll see the link actually sends you somewhere else.

If you get an email like this, don’t open it. And most important: don’t click on the links. Don’t open any attachments, either. If you do, you could install malware on your computer, causing your device to crash, or allowing a scammer to monitor and control your online activity, steal your personal information, send spam, and commit fraud. You can forward the phony email to spam@uce.gov — but then delete it.

Government imposters aren’t just impersonating the FTC. If you get an unexpected email that says it’s from the government and asks you to click on links, open attachments, or share personal information, don’t do it. Even if you think it’s legitimate, it’s best to look up the number and contact the agency directly to check it out.

Comments

Thanks!

Thanks

If the highest levels of information security experts in the U.S. Government can track down terrorist sources of emails, why can't they track down these back-alley scammers? ...Or, is there a hidden agenda here?

I think i been scammed

Most likely because "highest level experts" don't investigate mundane nigerian scams, that would be a waste of taxpayers money to have them do that. Also,it would be a pain to find those nigerians and prosecute them, since they are overseas, and there are tens of thousands of them, how are you going to find them all and deal with them all?

thank you

does our gov't ever prosecute these people? several yrs ago I was trying to get funding to go back to school,never dreaming any one would or could impersonate our federal gov't. was i ever in for a surprise

Thanks for catching them! Since multiple other criminals, like that, have constantly provided multiple thefts (& significany ID, Socal Security, DSHS, Medicare, Medicaid, lawyers & even Judge's Court Orders have simply done such crimes for significantly extensive years since I was correctly declared as permanently handicapped and disabled... I am so glad to read info which can finally there may be some info that can keep up my hope to eventually find help to correct all the extensive thefts, false stories about me, plus so many inappropriate claims and robberies of all my supposedly "permanent" records while all my bank accounts, medical, hospital & doctors' records, my family members (and my) abuse has been constantly ignored to benefit multiple thieves, break into my residences (and all my records) robbers & more! Thanks for providing such info to help us handicapped people who actually need help to find at least some steps are being taken to actually help us, for a change! Greatly appreciated! sonflowr

If someone took your personal information and misused it, say  to get medical benefits or new accounts, go to IdentityTheft.gov to find out what to do. It explains what reports to file right away, who to contact and how to repair the damage.

You can file a complaint at www.ftc.gov/complaint, or call 1-877-438-4338. You can also file a complaint about the theft with your local police department.

The "FTC"!called me too tryed to covince me i got a free 9000 grant and need to go to westurn union and send money to recive my winnings i was one out if fifteen ive been disabled since 2009 thank GD my parents told me to report and take all the precautions on the real FTC site to put my email and phone on on the DNC registry also complained and gave numbers snd names and I still have them thinking im fulled so if u want to take action or need my help the real FTC and grant commission treasury dept i left my nub to call

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