Four dishonest debt collectors down…

Even though it’s a new year, some things remain the same. Illegal debt collection is still a big problem – which means it’s a big deal here at the FTC. We’ve made some progress: you might remember the 115 cases we announced in November, working with more than 70 law enforcement partners. That was big, but we’re not done yet.

Today, we’re announcing four cases against debt collectors who did pretty much everything wrong – and the release of one video with the story of a veteran who did pretty much everything right.

What do the cases have in common? In all four, the company pretended to be someone they were not – a court official, law enforcement, process servers. In all four, they threatened consumers – telling people they’d be arrested, their vehicle would be impounded, their wages garnished, they’d be sued if they didn’t pay. And all four failed to give consumers the information they’d need to dispute the debt. Which is, of course, required by the law.

But three of the cases had their own special brand of illegality, according to the FTC: Warrant Enforcement Division made their false claims in writing – sending letters and postcards saying things like: “FINAL NOTICE BEFORE ARREST.” AFS Legal Services didn’t even verify that the people they were calling actually owed money – yet they contacted relatives, friends and co-workers about the person’s debts. And Williams Scott knew the debts weren’t real, but they tried to collect them anyway. All illegal.

When there are so many bad debt collectors, what’s a person to do? Well, check out the story of Bryan Noyes, an Army veteran who got harassing debt collection calls – and then got help from Pine Tree Legal Assistance in Portland, Maine. As he and Veterans Outreach Coordinator, Rob Liscord, say in the video: there are services that can help you. And tell the FTC if you spot a bad debt collector. Every report makes a difference.

Blog Topics: 
Money & Credit

Comments

GREAT JOB , Now lets get the ones that call and say they are the NRA . National Recovery Agency

I was called last April of 2015, and was told that my computer had several viruses, and for a fee of $199.00 they would fix the problem. I agreed to pay, and things were fine till 1/6/16, and the same man called back stating again that since I switched to Windows 10 my computer was unprotected, and offered to fix the problem again, so I let him take over control of the computer since I was told before getting started that there was no charge. Then when he was finished he informed me that the computer was locked, and he would not release it until I paid him another $199.00. I told him I was not paying him anymore money, couldn't afford to pay anything more, but he refused. After several minutes of arguing with him, he hung up the phone. Fortunately I found someone else to help, and I got all my computer information back. The phone number he was calling from was: 653-257-3959; which I found on the internet as the number is in Mexico.

You can report this to the FTC at ftc.gov/complaint. The details you give will go into a database that law enforcement uses for investigations.

Blog comments don't go into the database.

An elderly relative in the hospital got this call and I called back...209 682 5801.
A company had been charging this eldrly person's credit card for MARTIAL ARTS videos since he went in the hospital. His credit card company, Bank of America is not helpful or sensitive, Save yourself the problem and report this number right away.

I have been receiving threatening emails, arrest warrants, court dates and threats against my income and jobs. The agencies involved are ACS/ACE now FCS is threatening b/c I have not sent monies to the other two. They say that they have sent hard copies in the mail but I have received nothing. I did have some dealings with One Click Cask, Cash Net USA and other Fast Cash agencies. My bank statements show that I received $3,470 and have paid back $4706.59. They say that the deposited money in my account but no money was. This Jason Patrick now claims that I have been black listed from getting any job and will have IRS hold my SS checks. This is getting out of hand. I have sent complaints for almost two years but nothing is done. I contacted a lawyer but he said that he couldn't help b/c they are a scam company.

Some one should check our Portfolio Recovery. They have so many numbers it's not even funny. They never leave a message but they start calling around 7 a.m. and don't stop till around 9;30. I have seen posts on the internet that they are predatory collectors.

You can report problems to the FTC at ftc.gov/complaint. The details you give will go into a database that law enforcement uses for investigations.

Blog comments don't go into the databse.

I have reported Santander aka Drive financial to you agency three times and nothing....This

Is there anything you can do about Fox Propaganda and Distort using the airwaves to hypnotize old white men?

Nope they can't because 1. They did nothing wrong it's legal what they are doing and 2. Fox is run by republicans. So just don't watch any fox stations

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