FTC Seeks Your Input for Mobile Cramming Roundtable May 8th
On May 8th, FTC staff are conducting a mobile cramming roundtable among consumer advocates, industry leaders and government regulators. The roundtable is part of an ongoing effort by the FTC to address how to protect consumers against the growing problem of mobile cramming.
The FTC invites the public to submit original research, panelist participation requests, and recommendations for topics of discussion. General comments are also encouraged in response to the following questions:
- What is the process for placing a third-party charge on a mobile phone bill? What types of companies are involved?
- Does the ability to place third-party charges on a mobile phone bill have beneficial uses? How is this process used for charitable donations? Do unbanked or underbanked populations pay for products or services through their mobile phone bills?
- What current protections exist to protect consumers from mobile cramming? Are these protections effective? How can they be improved?
- What parties are best equipped to prevent mobile cramming? What additional strategies would be most effective in preventing and/or remedying mobile cramming?
- What steps should government and industry members take to protect consumers from mobile cramming?
Stay tuned to this blog for more information.