GM and dealers agree to tell car buyers about recalls

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You’re looking to buy a used car and want some peace of mind, so you choose a dealer that advertises rigorous, bumper-to-bumper safety inspections. You can drive off the lot with confidence, right? Not so fast.

Today the FTC announced that General Motors Company, Jim Koons Management Company, and Lithia Motors have agreed to settle charges they deceptively marketed their used cars when they made claims about their comprehensive inspections.

The issue? According to the FTC, many of the cars they advertised as having undergone thorough inspections still had open recalls for safety-related defects, including recalls for defective ignition switches — a fact they didn’t make clear to prospective buyers.

Dealers aren’t required to — and sometimes can’t — fix manufacturer recalls on the used cars they sell. But if they say they’ve done an extensive inspection on a car, the FTC says they also need to say whether there are still unrepaired recalls. That way, buyers know to get them fixed, or can decide to buy another car instead.

Under the settlement, the companies must stop making deceptive claims about their recall repair practices, and must notify recent customers who may have bought a used car subject to a recall.

When you shop for a used car, keep in mind that federal law doesn’t require dealers to fix recalls. So make sure you:

  • Ask questions. Ask the dealer if the car you’re considering has a recall, and whether the dealer will fix it before you take the car home.
  • Check for yourself. Take down the VIN number of a car, and enter it at the National Highway Traffic Safety Administration’s recall look-up website safercar.gov. You also can get information to help you follow up with a manufacturer or dealer about a recall.                                                        
  • Check out the vehicle history report. The report will tell you about a car’s title, odometer, theft, or salvage history, and might also provide recall information. Ask your dealer — they’ll often provide them for free. For links to companies that sell the reports, go to vehiclehistory.gov.
Tagged with: advertising, car, safety
Blog Topics: 
Money & Credit

Comments

You how the dealers work, A new car you get ripped off on the price and used car they would sell their own mom a junker , Most have no idea what they are selling anyways, its all about the Money

Maybe now that they are doing so well they will pay back the $12 Billion they owe the TAXPAYERS !!

I have 9 recalls on my relay, but because saturn is no longer a dealership no Chevrolet dealership will work on it. True rip off

what do you do if you buy a car in Dec. and in March it has an oil leak and needs a transmission flush? When it was inspected, they forgot to supply a jack for a 2010 car, and had no manual for it. Also inside the box between the seats were medical records and a disc for the previous owner, whom I happened to know, so I gave them to his Mom.

You can report the seller to the Federal Trade Commission  your state Attorney General’s office.

What about when they uze campaign instead pf recall? I boughg used gmc 09 and ot goes thru tonz of oil but gm calls it campaign and they say not theor problem?

Dealer should be responsible for telling the consumer if there is a recall on parts of a car their re selling. F.T.C''s new position because the new Pesident believe we are over regulating businesses.

When I purchased my vehicle May 30, 2016 I was told about a recall on my airbags. I was informed that it would be a couple of days before I could take my car home. After I did the paper work my sales man approached me and informed me that my car was one that had already been serviced and the air bag had been fixed. Now jump to today I received a recall letter stating that my air bags have a re-call and could be deadly from an inflator rupture. The dealership would not return my calls on the issue. So i went up there to speak to a manager. I was given a print off showing that my air bags were fixed on May 30th they just "forgot" to report it which is why i received the notice in the mail. However, I spoke with another dealer ship and was informed that they HAVE to send the paper work to ford and ford has to clear the car before the car can be sold. I am not sure exactly what kind of situation I am in. Any thoughts?

If you think the dealer didn't do what it promised to do, you can report that to the FTC at FTC.gov/complaint and to your state Attorney General.

 

 

If you think the dealer didn't do what it promised to do, you can report that to the FTC at FTC.gov/complaint and to your state Attorney General.

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