The FTC is always working to know more about the types of fraud being committed and who spends money on them. Consumers provide us with useful information through periodic surveys that ask them to share the important details about their recent marketplace experiences and a bit about themselves.

Springtime: For us here at FTC headquarters, it means warm weather, cherry blossoms on the National Mall, and the publication of the agency’s Annual Highlights.

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What if a company called you, demanding you pay for a product they said you ordered? What if they threatened you if you didn’t pay? And what if you never actually ordered that product, never even saw it, and never promised to pay for anything? 

A recently-filed FTC case claims that Instant Response Systems, a Brooklyn-based company, did all that and more.

On Friday, many of my colleagues will be joining the US Department of Justice’s Civil Consumer Protection Branch at the Second Annual Consumer Protection Summit.

On the agenda for the day are these hot topics...