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Health & Fitness

Your First Line of Defense

We’re all consumers and information is the first line of defense in the marketplace. Everyone can benefit from amping up their consumer know-how and getting the inside skinny on avoiding scams. That’s true for servicemembers, veterans, and their families, too. And that’s the spirit behind Military Consumer Protection Day, July 17. The FTC, the Department of Defense, the Consumer Financial Protection Bureau, and Military Saves have teamed up for this first ever MCPD to kick off a year-round campaign to empower the military and veteran communities.

MCPD

Pest Control

We’re no fans of creepy little blood-suckers like bed bugs and head lice. We’re also not keen on pest control marketers who say their products prevent or treat these infestations, but can’t back up their claims.

Visit Us at the NCLR Annual Conference in New Orleans

Crescent City or The Big Easy? “Nawlins” or just New Orleans? However you call this beautiful city, my colleagues and I will be there later this week at the National Council of La Raza (NCLR) Annual Conference handing out bilingual materials and chatting with people about being a smart and safe consumer.

Visit Us in Vegas at the AARP National Event

Planning to attend AARP’s Life@50+ National Event in Las Vegas next week? We’ll see you there! My colleagues and I will be on hand exhibiting new materials. We’re more than happy to chat with you about how to spot, stop and avoid scams.

Fraud Affects 25 Million People: Recognize Anyone You Know?

The FTC is always working to know more about the types of fraud being committed and who spends money on them. Consumers provide us with useful information through periodic surveys that ask them to share the important details about their recent marketplace experiences and a bit about themselves.

Fraud Survey Report Cover

Consumers Report: The FTC Fraud Survey

The FTC provides useful information to consumers, and consumers provide useful information right back through periodic surveys that ask them to share the important details about their recent marketplace experiences. Last year, we asked people about their experiences with 17 types of fraud, and learned that nearly 11 percent of US adults, or an estimated 25.6 million people, had paid for fraudulent products and services in 2011. Here’s what our researchers found...

fraud survey cover

Annual Highlights

Springtime: For us here at FTC headquarters, it means warm weather, cherry blossoms on the National Mall, and the publication of the agency’s Annual Highlights.

.FTC Annual Highlights

Variations on a Scheme

We’ve heard reports that a variation on an old scam is making the rounds. It sounds like this:

<Ring, ring>

Unsuspecting person who answers the phone:  Hello?

Scammer who is calling:  Ma’am, I’m calling from the government. We’re about to send out national medical cards for the new Affordable Care Act. You’re one of the lucky people to get yours first...

This is National Consumer Protection Week!

National Consumer Protection Weeks begins today, and it’s the biggest and best NCPW in 15 years. Thanks to 64 federal, state and local agencies and nonprofits that are putting the spotlight on the critical consumer protection work they do year-round, consumers have easy access to a tremendous variety of timely, useful information about recognizing and reporting frauds and scams, managing credit and debt, using technology, and staying healthy and safe.

Trending

In 2012, the FTC received more than 2 million consumer complaints – a first in the history of the Consumer Sentinel Network. The #1 category of complaints? Identity theft. This tidbit is from the hot-off-the-press Consumer Sentinel Network Data Book 2012, a fascinating analysis of complaints received in Sentinel during the previous calendar year. Sentinel is a secure online database available to more than 2,000 civil and criminal law enforcement agencies across the country. Agencies use the data to research cases, identify victims, and track possible targets.

Want to learn more about the top ten complaint categories, get national data, and state-by-state accountings of the top complaints? Check out the 2012 Sentinel Data Book.

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