Here’s a big reason to complain about unwanted calls

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Tired of getting unwanted calls like illegal robocalls? We don’t even need to ask, right? Maybe you’ve wondered if filing a complaint actually makes a difference?

Your complaints are vital to the work we do (more on that in a minute). But today we’ve got another great reason to keep those complaints coming.

Now, when you report illegal calls, we will take the phone numbers you complain about and release them each business day. This helps telecommunications carriers and other industry partners that are working on call blocking solutions.

Here’s why that matters: many call blocking tools rely on blacklists. Those are databases of phone numbers that have been reported as the source of illegal calls. In addition to the number, the data the FTC releases will include the date and time a person got the unwanted call, the general subject matter (debt reduction, warranties, home security, etc.), and whether it was a robocall. Companies will be able to use this information to help identify which calls should be blocked or flagged. Even if a scammer fakes caller ID information — so the number you see isn’t the scammer’s real number — reporting it can make a difference. Call blocking technologies also can help prevent this kind of spoofed traffic.

This is just one of many steps the FTC is taking to stop illegal robocalls and other scam calls. The FTC will continue to go after the scammers behind illegal calls. Your complaints help us and other law enforcement agencies do that.

The data is posted every weekday, with Monday postings including weekend data, and can be found here on the FTC’s website.

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FEDERAL BUREAU OF INVESTIGATIONS (F.B.I)

HEADQUARTERS WASHINGTON, D.C. 20535-0001

FROM THE DESK OF STEPHEN E.RICHARDSON

CRIMINAL INVESTIGATION DIVISION,

E-Mail: fbi. usainvestigation@ Our Ref: FBI /0N8/CONTRACT NO.856.

Motto: Fidelity, Bravery, Integrity

Greetings Dear.

Thanks for the urgent respond, my reason of coming down to Africa is to make sure we get all the fraudsters arrested which we have arrested some of them and before the end of next week I believe we will recover every overdue inheritance fund that belong to you and other citizens that have not been able to receive their funds because of the high fee demanded by the fraudsters. So kindly stop every communication with any other email or phone call you receive until we complete the investigations we have at hand, I want you to keep everything by your self to avoid those scammers notice that we are in their Country for investigation until we get all of them arrested.

I have already recovered $1.2 Million United State Dollars which was uploaded into a verified Atm swift card yesterday so forward your delivery address so that I can register it to DHL or UPS Delivery company for them to have it deliver to you without any delay to your address. The details needed from you to enable them complete the delivery to you is below.

Full Name/ Address / Cell Phone/ Country/

Once I confirm this details I will register your atm swift card and notify you with the tracking number so that you will be monitoring the delivery, if you receive any other email or phone call apart from us make sure you forward them to me so that I can confirm if they are legit or not. We are here to server you better. Warm Regards.

STEPHEN E.RICHARDSON CRIMINAL INVESTIGATION DIVISION FEDERAL BUREAU OF INVESTIGATIONS (F.B.I)

Sent: Monday, July 31, 2017 at 3:33 AM

I get a few calls from overseas numbers. If I don't know the number I look it up later. Thanks for working on this problem

Please add the calls you get to the database. Click here to Report Unwanted Calls.

Honestly...after registering my number with the DNC website...my unwanted calls has increased. Are you sure site is not hacked ?

It's not just me saying this. It's a huge problem. I now get more calls.

I've had the same problem after registering
And apparently my number is considered an illegal #. We believe someone reported my number to hurt me in a few ways to say the least.

I get these call a great deal and keep blocking them but they keep calling every other day

Even tho I'm on the DNC list for my cell, what I get are calls where they have found a way to masquerade as a local number. There are a few - education connection in particular, tho - that call 5-10 times in a day until I threaten them then starts up again in a week or so again. How can you block a call when the number changes because of some form of phone number hijacking?

I have the same experience. I got tired of reporting the number because they change a few digits and keep calling.

Same thing here, I'm very tired and frustrated of all these calls same people different numbers, we are in the do not call list and even doing this there is no respect for people's privacy, everyday the same thing

Lately I've been getting two or more calls every day where the number is blocked; i.e. shows up as "no caller id" or "unknown". Verizon is of no help, merely suggesting that I add Caller ID at my expense, which I doubt will work in identifying an actual number. Andy suggestions. Thanks.

Is there a quick form that doesn't take very long to fill out and is easy to find the link? Where is it? I don't mind reporting but I don't need a new hobby

what is the number to cal for registering complaints about unwanted phone calls?

You should add the link to registering a complaint in the Blog itself...that would help people who have call logs, but didn't report them at the time.

I may be missing it but I don't see a link to how to file a complaint on a robocall. thanks!

You are right. I have been on the do-not-call list for years but I do not recall paying for it. The idiots just ignore and don't even consult the do-not-call list.

How do I report these calls

Originating phone numbers are so easily spoofed, will this "public shaming" effort really do any good?

I'm receiving calls like CHNorm twice a day. When the phone rings it's from "Absent Number", when I pick up the caller number is listed as "Unavailable"!
Is there anyway to stop these other than changing my phone number? The DNC is of no help as there is no phone number to report, and Verizon can't help either.

I have been doing this for years and have only seen a rise in the number of unwanted calls. A few days ago I hung up on a telemarketer only to have him call me 7 times in a row--every time I ignored his call or hung up he would call me right back. Finally I was able to have access to my phone long enough to block the number he was call from. (Comcast's program allows blockage of up to 13 numbers at a time--I always have to delete a number in order to add a new number. Pleas make this stop!!!

Thanks for trying. If we all cooperate can make a difference.

Yes we can! Click here to Report Unwanted Calls.

The phone number that appears on one's caller ID might be fake, which is another problem.

The website NoMoRo list thouands of these numbers. I hope their numbers and yours match up.

Dear FTC: Almost no one is going to fill out your complaint form unless they have absolutely nothing else to do in their lives. It is too long and time-consuming. A better approach would be just allowing us to report these phone numbers from CallerID which can then be easily crowd-sourced to identify bad numbers (similar to reporting spam email). The phone companies should be required to design their systems so that numbers cannot be spoofed--this is a problem they created/allowed. Our best bet now is to just monitor/not answer unless from a known number--telemarketers will typically hang-up if they don't get a live person.

I hope you'll take another look at our form. It takes less than a minute to type:

  • your phone number
  • date and time of the call
  • number that called
  • name of the caller 
  • your name & contact info (optional)
  • your comments (optional)

You are assuming people can type that fast and everyone navigates websites with a breeze. For my grandmother this would be very challenging. Trying to report many calls each day (a dozen or more typical at my house despite DNC) could equal lots of time spent--most people wont do it unless you make it much less inconvenient.

If I don't recognize the number, it goes to voice mail. PERIOD.

I get robot calls that claim to be coming from my own phone number. It's pretty frustrating since spoofing to look like a number on my phone's white list allows calls to get past my do not disturb. Everyone just loves having unsolicited calls waking them up.

The FTC is likely doing everything they can, but unsolicited and confidence scams are impossible to stop. The only solution is hang up, immediately and never say anything. Scams now record a 'yes' reply from victims when asked their name. Yes, these scams know your name. Once a 'yes' is recorded it is used as a confirmation for any service or charge the scammers want to hook you with. Again, never say anything, hang up immediately. That's all anyone can do and don't bother your local police, they can't help you. An "IRS" scammer has been leaving 'investigation' messages. Answer from local police? 'Sorry, the recording is worthless and the caller ID also' So, you're on your own. Hang up, don't talk.

I get them every day. I don't answer because they're faked numbers. I have looked them up. There is nothing to report. They change the names and numbers on a call basis.
It's a terrible problem. No peace in your own home.

I am not affiliate in 'any' way with the following company, other than being a Customer and use their service for both Mobile and Home phone. Your right I used my phone & cable companies free services to help block robo calls and then some still came through. I then registered with http://www.nomorobo.com/ and its working. once set up you do get a single ring and then silence (such bliss!). Along with the FTC's help I hope to put an end for good with these annoying loosers!

Today I got one that takes the cake: "Unavailable - out of area." They are getting too ugly for me. I wonder if changing my number to another unlisted one would help? I NEVER answer if I do not know the caller. I had a bad virus last week, and when it was repaired I told the person, best time to call is in afternoon. Now they only call in afternoon, some scan I am sure.

This is really a great info-I am giving a copy of this to our Chamber as well as the Senior Center Thank you

And thank you for sharing this information!

I am getting anywhere from 5-15 calls per day, most with a caller id having to do with medical benefits and some with caller id having to do with green. Rarely any messages - I don't pick up if I don't recognize the number. I gave up reporting them all due to time constraints - reporting 15 calls takes a bunch of time. Many of the callers are repeat callers. I am definitely on the DNC list.

How does robo calls using your own number work for these scammers?what method is used? And why would someone even do that? Can I do this back to the scammer too and what would happen if I do?
I agree with using a caller ID service, not answering an identifiable call, and hanging up/not saying anything immediately if it is a spiel/scam. I read if you answer the call, the scammers will keep using your number.
With all the technology today there has to be something a consumer to use for this(for free).
i asked verizon(for landline) about specific call blocking features, but they do not offer it as a service and you have to buy separate equipment and service for call blocking on landlines.And it is not always accurate and will block important automated calls from schools, utility company, emergency notices,other people....I would never know if I received an automated important town or school message.....Why isn't there anything to help the consumer who shouldn't be harrassed as a basic human right by using/paying telephone service. Seems to me we are on are own instead of getting included protection from these cons.

Here are a couple ideas from our article about blocking unwanted calls. Some phone carriers:

  • let you block between 10-30 numbers, but you have to identify the numbers to block. Robocallers frequently change the numbers they use, so a robocaller may still be able to get through if he changes the number he uses.
  • let you block calls from anonymous callers, the callers who prevent their phone numbers from appearing on a CallerID device, or whose numbers show up as “ANONYMOUS” or “PRIVATE.” But if a robocaller shows a fake numbers on your CallerID, the call will go through.
  • offer services that let you block calls or divert them to voicemail for periods of time. You can set up quiet or “do not disturb” hours.

Love the internet, but the biggest source of these calls comes over an internet service VOIP. Unfortunately, calls can originate from anywhere and can be made to look like they originate from your area or are designed to defeat privacy manager services. As the bulk of internet services originate from the U.S. maybe the FTC can work with FCC in getting the service providers to deal with it.

The phone companies know who's calling because they bill the calls correctly. Why doesn't the phone company force the correct caller-id to be shown?
They could even make money by inserting a company name for proven customers. Then when a call displays a company name, we will know it's legitimate.

With the exception of Verizon, cable companies that provide phone service will not add the NOROBO to there systems for blocking unwanted calls, I feel it should be a mandatory and fee free service offered by ALL cable companies, we pay PLENTY for cable service we should get something out of it!!!!!!!

Wrong: one of the biggest and baddest - Comcast lets me add NoMoRobo. It works great. I even removed the $2.50 monthly charge for unlisted number after adding NoMoRobo to my Comcast (cable) phone line.

In theory, DNC sounds good; in reality, it's ineffective. I "trace" calls online and find many of them in the US are through small regional telecom companies. It's time the FTC & other government agencies having jurisdiction crack down on the telecoms that profit from ROBO calls.

unwanted call #s--646-432-4920, 443-965-9036, 301,785-6787 662-234-6394 301-371-1875 240-815-9026202-618-6970 301-926-2469- 301-371-1875 301-485-4225

First thing when it comes to robocalls is to just not respond to them at all. Don't even bother pressing any buttons whether it's to actually talk to someone or to be taken of their call list. In reality, all it really does is just lets them know that your phone number is active. Just hang up on the call, and hope that they won't bother to call back and assume your number is dead.

I have been getting calls from "Spam Likely" from 206 area code several times a day. I keep blocking the numbers but robocallers call right back from a different 206 number and NEVER leave vm

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