Homes & Mortgages

Vacation Nation

Today the FTC and federal, state, and international law enforcement partners announced 191 recent actions against companies scamming travelers and timeshare property owners. Many of the cases — including the FTC’s — involved timeshare resale scams.

Here’s how the scam plays out:

Timeshare Resale Scams Infographic

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Homes & Mortgages

Finding Common Ground

Staffers from the FTC’s East Central Regional Office, based in Cleveland, Ohio, recently met in Pittsburgh with legal services attorneys, consumer advocates, the PA Office of the Attorney General, the US Attorney’s Office, and other federal agencies. Participants came from throughout Pennsylvania, Ohio, and West Virginia.

Fraud Affects 25 Million People: Recognize Anyone You Know?

The FTC is always working to know more about the types of fraud being committed and who spends money on them. Consumers provide us with useful information through periodic surveys that ask them to share the important details about their recent marketplace experiences and a bit about themselves.

Fraud Survey Report Cover

Consumers Report: The FTC Fraud Survey

The FTC provides useful information to consumers, and consumers provide useful information right back through periodic surveys that ask them to share the important details about their recent marketplace experiences. Last year, we asked people about their experiences with 17 types of fraud, and learned that nearly 11 percent of US adults, or an estimated 25.6 million people, had paid for fraudulent products and services in 2011. Here’s what our researchers found...

fraud survey cover

Annual Highlights

Springtime: For us here at FTC headquarters, it means warm weather, cherry blossoms on the National Mall, and the publication of the agency’s Annual Highlights.

.FTC Annual Highlights

Refund Checks for Consumers Misled By Dinamica Financiera

The FTC is mailing several hundred refund checks to Spanish-speaking consumers who lost money to Dinamica Financiera. The company falsely promised foreclosure relief and mortgage loan modifications.

What’s in Your Paint?

Sherwin-Williams and PPG Architectural Finishes have settled FTC charges that they misled people into thinking the paints they sold didn’t contain VOCs — compounds that can hurt the environment and your health. The companies will stop claiming Dutch Boy Refresh and Pure Performance interior paints contain “zero VOCs.”

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Homes & Mortgages

Mortgage Relief That Provides None

The FTC recently settled with two individuals and seven companies that allegedly lied about the mortgage relief and foreclosure rescue services they sold to distressed homeowners.

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Homes & Mortgages

This is National Consumer Protection Week!

National Consumer Protection Weeks begins today, and it’s the biggest and best NCPW in 15 years. Thanks to 64 federal, state and local agencies and nonprofits that are putting the spotlight on the critical consumer protection work they do year-round, consumers have easy access to a tremendous variety of timely, useful information about recognizing and reporting frauds and scams, managing credit and debt, using technology, and staying healthy and safe.

Trending

In 2012, the FTC received more than 2 million consumer complaints – a first in the history of the Consumer Sentinel Network. The #1 category of complaints? Identity theft. This tidbit is from the hot-off-the-press Consumer Sentinel Network Data Book 2012, a fascinating analysis of complaints received in Sentinel during the previous calendar year. Sentinel is a secure online database available to more than 2,000 civil and criminal law enforcement agencies across the country. Agencies use the data to research cases, identify victims, and track possible targets.

Want to learn more about the top ten complaint categories, get national data, and state-by-state accountings of the top complaints? Check out the 2012 Sentinel Data Book.

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