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Homes & Mortgages

Hurricane Harvey scams: Callers lie about flood insurance

One thing we’ve learned at the Federal Trade Commission (FTC) is that scams often follow the news – especially when there’s a natural disaster, like Hurricane Harvey, in the headlines. Case in point: Colleagues at the Federal Emergency Management Agency (FEMA) tell us homeowners and renters are getting robocalls telling them their flood premiums are past due.

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Homes & Mortgages

Hurricane Harvey: Picking up the pieces

Hurricane Harvey has devastated much of Southeastern Texas. Once the rain and floodwaters recede, it’ll be time to take stock and develop a recovery plan. The process may seem overwhelming. Here are a few tips and links to resources to help make the task less burdensome.

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Homes & Mortgages

Military Consumer Financial Workshop is July 19th

I’m the proud daughter of a Navy veteran, and attended school on two military bases from elementary through high school. Looking back – although I may not have fully understood the consequences at the time – I see how various financial issues and scams affected the lives of my military friends and their families. That’s why I take consumer protection for servicemembers, veterans and their families seriously. For me, it’s personal. It’s also a top priority for the FTC.

Protect your mortgage closing from scammers

It’s National Homeownership Month, and the FTC and the National Association of Realtors® want to remind you that scammers sometimes use emails to rob home buyers of their closing costs and personal information.

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Homes & Mortgages

Talking about and reporting scams [fotonovela]

Our new fotonovela, Talking about Scams, tells the story of Eva and her husband, Pablo, who learn how talking about a scam can help someone avoid falling for a scam.

Join the #Milchat about rental scams

On May 11, @MilConsumer and @StopFraudCo (the Stop Fraud campaign of the Colorado Attorney General’s Office) will host a chat to discuss consumer challenges related to permanent changes of station during military service.

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Homes & Mortgages

It’s National Consumer Protection Week 2017

Welcome to National Consumer Protection Week 2017! March signals the start of Spring – a time of reassessment, growth and renewal that brings positive change. It’s also a good time to renew our commitment to helping people in our communities be savvy consumers.

Tune in to NCPW on Facebook Live, Twitter and a Podcast

New for National Consumer Protection Week 2017, the FTC will take part in a Facebook Live chat with USA.gov on Tuesday, March 7th at 2:30pm Eastern.

Credit Bureau Center’s Online Rental Scam

Renting an apartment online? First, let me tell you about the FTC’s case against Credit Bureau Center, LLC – a company that posted fake online rentals to lure people to their credit monitoring sites. 

Order free materials for National Consumer Protection Week 2017

National Consumer Protection Week (NCPW) is around the corner! The annual event – March 5-11, 2017 – is a time to help people understand their consumer rights, make well-informed decisions about money, and spot scams.

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