Regional Director, Western Region, Federal Trade Commission
Earlier this week, law enforcement, legal services attorneys, consumer advocates and nearly 120 other people found common ground in Las Vegas. The Federal Trade Commission put together “Protecting Nevada’s Consumers: A Common Ground Conference” to discuss the consumer protection issues facing Nevadans. What did we learn? That Nevadans face some unique challenges – but many more are the same kinds of challenges we see across the region and country.
Sunday marks the 16th annual National Consumer Protection Week. The Federal Trade Commission stands with 74 federal, state and local agencies and organizations to stand up for consumers by highlighting the very best in consumer education resources.
When spring finally comes, you may want to spruce up your outdoor space with new furniture, fences or even a deck. And chances are you’ll rely on advertising for solid information about the products you’re going to buy.
The Federal Trade Commission recently settled allegations that N.E.W. Plastics Corp. made deceptive environmental benefit claims for its plastic lumber products. According to the FTC, N.E.W. Plastics exaggerated how much recycled plastic it used in some products, and falsely claimed all its products could be recycled.
Thanks to a request by the Federal Trade Commission, a federal court has ordered a light bulb company to ante up $21 million for refunds to consumers who bought their LED bulbs. At issue were misleading and exaggerated claims by a company called Lights of America Inc.
Is it the right color? Right size? How does it stack up in terms of energy efficiency? Those are some top questions for anyone shopping for a home appliance. EnergyGuide labels, created by the Federal Trade Commission, are one key source of information. They show an appliance’s estimated annual energy use, energy cost and key features.
A homeowner who’s worried about foreclosure or desperate to refinance might listen to a caller who promises to help. Unfortunately, not all cold-calling telemarketers do what they promise. Enter the Federal Trade Commission’s nearly $3.6 million settlement with Prime Legal Plans.
If you’re a homeowner, you know there’s more to getting set for cold weather than digging out your coat, scarf, and favorite fuzzy boots; it’s time to make sure your home is winter-ready too. More than half the energy a typical home uses goes toward heating and cooling. The Federal Trade Commission has some energy saving tips to help you get the most from the energy you use and avoid a home-heating scam.
Many homeowners struggling to make mortgage payments look for practical payment alternatives: they might try to convince the lender to modify the loan terms, ask for a temporary reduction, or maybe try to refinance the loan. The Federal Trade Commission’s settlement with American Mortgage Consulting Group illustrates one alternative to stay away from: paying a company a fee to modify a mortgage before they deliver the results they promise.
Deciding whether to repair or replace damaged appliances is an important safety issue. Corrosion of clogged parts can cause a fire, explosion or electrical shock. Consider these factors when you decide to repair or replace your appliances.
Thinking of buying an IP camera to keep an eye on your home or business when you’re away? Or maybe you‘ve already set up a security camera that you can access remotely? If so, you’ll want to read today’s news from the FTC.