When National Consumer Protection Week starts on Sunday, it will mark the 17th year of a growing partnership. NCPW now includes 89 federal, state and local agencies and non-profits working together to connect people with the best consumer education resources.
At NCPW.gov, you’ll find resources to help you manage your money, handle credit and debt, stay safe online, avoid identity theft, and more. Read the latest news from consumer protection experts on our blog; share videos, articles, audio tips, and blog posts; order free resources; or file a complaint when you spot a scam. You’ll also get ideas on how to get involved so you can help us spread the word about consumer protection.
Every year, National Consumer Protection Week (NCPW), encourages people and businesses to learn more about avoiding scams and understanding consumer rights. This year, NCPW takes place March 1-7, 2015. NCPW highlights free resources from government agencies and consumer organizations to help people make smarter buying decisions and spot rip-offs.
Attorney, Division of Consumer and Business Education
Ready to start booking your next vacation? Maybe you’re thinking about renting a house or condo. These days it’s easy to connect directly with property owners who advertise their vacation homes online, and you’ve probably heard wonderful stories from people who rent vacation properties. We have, too. But we’ve also heard from people who’ve fallen for vacation rental scams.
If you’ve ever shopped for a mortgage, you know it takes time to sort through competing ads. If an online ad claimed you could “save up to $2,000 a year,” lower your mortgage payment with “no credit check” or refinance your mortgage for free with “no hidden fees,” you might think it looked pretty good and submit your personal information.
When severe weather strikes, utility outages often are par for the course. Unfortunately, utility scams are becoming part of the drill, too.
Here’s how the scam works: Someone claiming to be with your local utility company comes around during an outage and offers to reconnect your service for a cash payment. Sure, you think it’s a bit odd that they’re asking for cash, but maybe the company’s power is out, too, and they can’t operate the computers to process payments. Besides, the person looks and sounds legitimate, and you really need your service turned on.
Con artists are adept at selling — or selling you on — just about anything. When it comes to timeshare resale services, they may claim to have a buyer for your property. Or that they can sell your place quickly and for a good price. But first, you’ll have to pay a hefty fee.
If you’re looking for a mortgage, ads for “$0 money down” may be tempting. But if they hide fees or don’t disclose the true terms of the deal, they’re misleading, and they violate the law. In fact, the FTC recently settled charges with a Pennsylvania homebuilder that deceived consumers with ads for low-cost mortgages that hid fees and didn’t disclose vital information about the true cost of the mortgages.