It’s National Consumer Protection Week 2017

Welcome to National Consumer Protection Week 2017! March signals the start of Spring – a time of reassessment, growth and renewal that brings positive change. It’s also a good time to renew our commitment to helping people in our communities be savvy consumers.

Thanks to a vast network of agencies and organizations, both state and local, involved in NCPW, more people than ever have the tools they need to understand their consumer rights and navigate the marketplace. The result is empowered consumers – people who make better decisions about money, and who can spot, stop and report scams.

Our work to help people be informed consumers never stops. As the just-released 2016 Consumer Sentinel Data Book shows, imposter scams, debt collection and identity theft remain the top consumer complaints. Through NCPW.gov, we encourage people to use our free consumer education materials to learn about scams and protect themselves year long. We also work with our NCPW partners to create new tools, like Military.consumer.gov – a mobile-friendly financial readiness tool that helps servicemembers and their families stay mission-ready at home and abroad.

Stay involved and informed about consumer protection! Join us tomorrow for a NCPW Facebook Live chat. You also can tune in to an NCPW podcast with the Better Business Bureau, or drop by one of the two Twitter chats later this week where our Acting FTC Chairman, along with other FTC staff, will be on hand to take your questions.

Comments

Wells Fargo has recently violated federal laws and only pays financial penalties of less than 1% of their annual revenue. Contrast that to the average citizen who is accused of a crime and their typical penalty as a function of their average revenue stream. Recently largely unknown to the public Wells Fargo has violated their conciliation agreement with HUD and National Fair Housing Alliance as it relates to their REO property purchase program and guide that they post publicly on their website. Please enforce federal laws on the largest banks in our country at least as much and preferably to a greater extent than that which you would enforce upon small businesses and individuals, considering the larger responsibility and impact these institutions banking institutions have on the lives of all citizens and small businesses.

I agree with Concerned Consumer's comments. Please advise on when WFB and other large Financial Institutions we be prosecuted by the FTC.Please publish.

i have tried on several occasions to get my free annual credit report from equifax credit but to no avail why is this? a consumer is entitled to one free credit report a year
from the 3 major credit reporting agencies but equifax seems to be the exception?
why? please may i get your help in this matter?

Get your free credit report at www.annualcreditreport.com.  For more information, please see Free Credit Reports.

WHAT ABOUT SUNNOVA AND ITS CONTRACTS, RAISING AMOUNTS FROM ONE MONTH TO ANOTHER. EX: $138.72 ON FEBRUARY AND RAISING THE AMOUNT NEXT MONTH, MARCH, SAME YEAR TO $192.78?

Still getting robocalls from the same credit card. I use it to wake me up in the morning. I never answer it, ever.
They put different #'s in every day, but it is the same robocall voice. I suppose that with spring coming it will get worse. They keep telling me that they have been monitoring my credit card and that I have excellent credit. I do, but why do they keep calling me. I just delete the message. What else can I do? Nothing, because I don't have a # to call back. I wouldn't do that anyway. I can't give a # to this site to complain because it isn't real.

how do I get on the NCPW podcast with the bETTER bUSINESS BUREAU? I AM TRYING TO CHECK THE STATUS ON A BUSINESS CALLED HOMEBRIDGE FINANCIAL SERVICES. I AM SHOPPING FOR A MORTGAGEE.

To listen to the podcast with the BBB and FTC staff, click on the words Better Business Bureau in the 4th paragraph of the blog post. That will take you to a page where you can listen to the podcast.

How can I get a company named Advance Call keep calling us all hours of the day, about every 2 hours. I keep blocking their numbers but they musthave many of them 877.617.4177 is the one that calls us every 2 hours until 8 pm on a daily basis this month. So annoying as it is a robo call and they do not have a name of the individual they want to speak to...tbey want you to supply your name! How stupid do they think we are? Is there anything we can do to have them stop calling us?

This FTC article about blocking unwanted calls may have some tips you can use.

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