“Unlimited data” sounds great, right? Browse the Internet, stream videos, use GPS, even make video calls – all to your heart’s content. But what if you bought an unlimited data plan and then weren’t able to do all those things? That’s what happened to some AT&T customers.
All of us are part of some kind of community, however we define that. Asian-American. Service member. Latino. Older adult.
Here at the FTC, we’re wondering what the marketplace looks like in different communities, and thinking about how fraud creeps in. We’ve seen some examples of fraud targeting specific groups. In fact, we recently filed a case against alleged phone scammers who targeted older adults, pretended to be from Medicare, and took millions from consumers’ bank accounts.
But we want to hear from people working in different communities directly: what does fraud look like where you are?
Nothing like a hot cup of coffee and the morning paper to start the day, right? Well, for many subscribers and newspaper publishers across the country, bogus renewal notices are leaving a bitter taste.
When you want free consumer information — for yourself or a group — the FTC is ready to take your order. Looking for identity theft brochures to share with your book club? We’ve got them. Online safety handouts to use in the classroom? Right here. Bookmarks about charity fraud to distribute at a community fair? Absolutely. Our new and better bulkorder site is your gateway to almost 200 free publications for consumers and businesses.
The FTC has seen some truly abusive phone scams. But, in a case announced today, Centro Natural scored a hat trick. According to the FTC’s complaint, Centro Natural violated the Telemarketing Sales Rule, including the rules of the Do Not Call Registry, the FTC Act, and the Fair Debt Collection Practices Act.
If you’re looking to run your own business, you might be tempted by ads that claim you can buy into a ready-made business opportunity and make a lot of money. But some companies touting big earnings are promising more than they can deliver, and the FTC is taking action to stop them.
Staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) are ready to host the Debt Collection and the Latino Community roundtable, tomorrow, October 23rd, in Long Beach, CA.
If you want to shop “green,” you might choose a product that says it’s biodegradable, compostable or recyclable. Environmental claims and labels can influence our choices, so it’s important they tell the real story.
The story: a company says its product will help you lose weight without diet changes or exercise, and you can try it free — 100% satisfaction guaranteed.
The reality: the company can’t support — or deliver on — those weight loss claims. If you give your credit or debit account number, you get charged $60 to $210 every month — and it’s almost impossible to get a refund.
According to the Centers for Disease Control and Prevention (CDC), the unprecedented Ebola epidemic in West Africa has taken the lives of more than 4,000 people. Many people are asking how they can help. If you’re looking for a way to give, the Federal Trade Commission, the nation’s consumer protection agency, urges you to do some research to ensure that your donation will go to a reputable organization that will use the money as promised.