“Your computer is damaged ... we’ll help you fix it.” It’s the latest twist on tech support scams: Scammers sell software online that claims to increase your computer’s performance. They lure you to their websites with pop-up ads or web searches. Then, they tell you to call a phone number to activate or register the software. On the phone, they ask for remote access to your computer and then tell you that your computer has many errors that need to be fixed immediately.
Love breezing through tollbooths with your E-Z Pass? A new scam is taking advantage of that.
Here’s how it works: You get an email that appears to be from E-Z Pass. It has the E-Z Pass logo, and says you owe money for driving on a toll road. It also provides a link to click for your invoice.
Guess what? The email isn’t from E-Z Pass. If you click on the link, the crooks running this scam may put malware on your machine. And if you respond to the email with your personal information, they’re likely to steal your identity.
A U.S. District Court recently ordered the operators of several international tech support scams to pay more than $5.1 million for convincing people that their computers were riddled with viruses and then charging for bogus support services.
We’ve written before about tech support scammers. They call and claim to work for well-known companies like Microsoft, Norton or McAfee. They say your computer is infected with malware and then ask for remote access so they can “fix” it. Or they place ads in online search results to trick you into calling them.