Concerned about data breaches and identity theft? Living on your own for the first time and thinking about budgeting, credit, renting an apartment or buying a car? Were you the victim of a scam? Misled by false advertising claims? Or do you just want to get smarter about products and services you’re considering?
Whatever’s happening in your world, when it comes to protecting your money and guarding your information, National Consumer Protection Week is a great time to get the best consumer resources from federal, state and local agencies and consumer advocacy groups across the nation. NCPW 2016 is March 6-12.
Assistant Director, Division of Financial Practices, FTC
If you’re a regular reader here, you might know the FTC gets more complaints about debt collection than about any other industry. And you might have read a thing or two about what we do about debt collection. Like the giant law enforcement sweep last month, where 70 partners nationwide brought more than 115 cases against bad debt collectors. Or the cases we bring ourselves – and the refunds we’ve gotten for people. Or the nearly 100 debt collectors we’ve banned from the industry.
These efforts have stopped a lot of bad guys: put them out of business, taken the cars and houses they bought with the money they stole, and helped clean up the debt collection industry. But your reports of ongoing bad behavior tell us there’s more to do. So this year, we decided to add a new approach into the mix.
Looking to be eco-friendly as you shop this holiday season? Maybe it’s bamboo socks from J.C. Penney or Backcountry.com as stocking stuffers. Or those cute bamboo baby swaddles from buybuy BABY for your newborn niece. For your next holiday party, maybe those silky bamboo napkins from Bed Bath & Beyond, or that soft bamboo dress you’ve been eyeing from Nordstrom.
But wait a second. The FTC recently sued those retailers for selling products labeled or advertised as “bamboo.” Why? Because those products were actually made of rayon, according to the FTC, and calling them bamboo is wrong — and misleading.
Staff Attorney, Division of Financial Practices, FTC
Debt collectors make up to one billion contacts with consumers each year. It’s their job to make sure they’re collecting from the right people. But sometimes, they reach the wrong person. Other times, they’re actually part of a fake debt collection scam.
If you don’t recognize a debt, here’s what you can do.
Senior Attorney, Division of Litigation Technology and Analysis, FTC
In case you hadn’t noticed, the holidays are here. In other words, “Attention holiday shoppers: start your search engines!” But wouldn’t it be nice to know how much gas you’ve got in the tank before you’re off to the races?
We’ve said it before and we’ll say it again: Sound financial planning begins with a sensible budget. Many of us welcome the New Year realizing we’ve spent more than we can afford. So why not take a quick look at our brief video about staying within a budget before you start spending?
Sign & Drive Leases: ZERO DOWN!!!!!! ALL LEASES ARE Zip, Zero, Zilch — Nothing Down
Sound appealing? That’s exactly what some people around Massillon, Ohio thought when they read those claims in full-page newspaper ads from two local car dealers. But the FTC says ads for Progressive Chevrolet and Progressive Motors didn’t properly disclose restrictions on the offer.
Attorney, FTC's Division of Consumer & Business Education
Have you already decked your halls in lights, timed to blink to the strains of Rudolph the Red-Nosed Reindeer? Even if you haven’t reached that level of early enthusiasm, the holiday spirit is starting to spread already. If you spend any time on social media, you may have seen posts about the Secret Sister Gift Exchange.
SSGE encourages you to mail a gift worth $10 dollars to a stranger at the top of the list. Supposedly, in return, you’ll get a pile of presents from other participants. SSGE and come-ons like it encourage you to hop on board an enticing cash- or gift-giving experience. Sounds like a good time, right? Sorry, Blitzen, stop that sleigh!