Money & Credit

Identity theft tops list of consumer complaints for 14th consecutive year

The FTC announced its top 10 consumer complaints for 2013 today.

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Money & Credit

FTC hosts Twitter chat to answer consumer questions

To highlight National Consumer Protection Week, the FTC will host a Twitter chat to answer consumers’ questions about common scams on Tuesday, March 4 at 2:00 p.m. EST.

Share the National Consumer Protection Week video

National Consumer Protection Week — March 2-8 this year — is a time to highlight free consumer resources that help people avoid scams, prevent identity theft and make more informed buying decisions.

Managing someone else’s money

A friend at the office was just asked to serve as the guardian of her aunt’s property and help manage her finances. That started a conversation around the lunch table: It turns out that several of us know people who have signed papers making them responsible for helping a friend or family member manage their money or property — that is, who serve as fiduciaries. 

Fiduciary responsibilities depend on the needs and circumstances of the person you’re helping and on state law, but all fiduciaries have basic legal duties. The Consumer Financial Protection Bureau describes the duties in a new series of publications

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Money & Credit

It might not be you they’re after

If you’re lookin’ for love (sometimes in all the wrong places), chances are you’ll wind up on an online dating site at some point. Those who use dating sites can attest: you’ll meet some nice people there – and you’ll probably meet some weird people, too. You’ll have good dates and bad (and great and awful). And, unfortunately, as some people can attest, you might just meet some scammers.

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Money & Credit

Busted flat, but not in Baton Rouge

As an agency with civil law enforcement authority, the FTC likes a criminal bust as much as anyone. And, just last month, our colleagues at the Department of Justice (DOJ) and U.S. Postal Inspection Service (USPIS) delivered a good one. Listen to this.

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Money & Credit

Are you and your Valentine financially compatible?

The most romantic day of the year is almost here. And while you’re daydreaming about the great chemistry between you and your Valentine, you also might think about whether you’re a financially compatible couple.

So how can you tell if you’ve got fiscal attraction? Play our quiz to check out how your significant other stacks up in the financial department.

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Money & Credit

Phantom debts and fake collection notices

Imagine getting an official-looking letter — with a seal, signed by a judge — that says you owe a lot of money for an unpaid payday loan. Awfully intimidating, right? Especially if it included your correct name, address, and maybe even your Social Security number.

In a new twist on an old scam, criminals are impersonating law firms, judges, and court officials. They send out scary letters and make threatening phone calls about phantom debts to try to convince people to send them money.

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Money & Credit

An Online Payday Loan Or Window To A Scam?

Strapped for cash? You might think an online payday loan is a quick and easy way to help stretch your money. But before you enter your bank account or any other personal information on a payday loan website, back away from the keyboard! That online payday loan might be a window to a scam.

An Unfortunate Fact About Shopping

Another day, another announcement about a data breach.

As news trickles out about retailers that have been hacked, you may be wondering what you can do to protect yourself from fraud. Even if you’re not sure that your accounts have been affected, you can do a few things to protect your accounts, your money, and your credit reputation.

a shopper hands over a credit card

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