Money & Credit

FTC racks up charges against unscrupulous debt collector

If you’re behind in paying your bills, you may be contacted by a debt collector, but that doesn’t mean a collector can treat you unfairly. Under federal law, debt collectors — including collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and then try to collect them — can’t use abusive, deceptive or unfair practices to collect from you. But not all debt collectors play by the rules.

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Money & Credit

A story in Spanish about debt collection rights

When it comes to dealing with debt collectors, you have rights. That’s why the FTC created a new publication called Cobradores de Deuda. This Spanish-language graphic novel tells people about the rules for debt collectors, and what to do if a debt collector doesn’t follow the rules.

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Money & Credit

Warranties and service contracts 101

Ever wonder about the difference between a warranty and a service contract? Well, wonder no more.

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Money & Credit

How to solve your post-holiday consumer problems

The holidays are over. Hope you had a grand time! I know I did, but I also know a few people who are experiencing a bit of post-holiday frustration with products and services they bought. But never fear, the FTC is here with some tried and true tips to help resolve your problems. The fact is, most businesses want to keep you happy so you'll keep coming back.

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Money & Credit

Top blog posts of 2014

It’s that time of year when everyone’s compiling their Best of 2014 list. We didn’t want to miss the fun so here’s our own list of the 10 Most Read Consumer Blog Posts of 2014.

Auto dealer that lured customers with lies and deceit answers to the FTC

I don't know about you, but I'm concerned when businesses don't play by the rules. Case in point: Businesses are not allowed to lure customers in with deceptive advertising only to tell them the truth later in the transaction. But the FTC says that's just what a Nissan dealership in Mesquite, Texas, did.

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Money & Credit

How NOT to use a gift card

Thinking about giving a fancy new gadget as a holiday gift? Or maybe there’s something on your wish list that Santa forgot to bring? If so, you might be tempted by an ad for high-tech at a low price. But if a merchant other than Amazon.com asks you to pay using an Amazon gift card, it’s probably a scam. In fact, Amazon’s gift card terms don’t allow you to use Amazon gift cards to make payments anywhere besides amazon.com and a few specific sites.

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Money & Credit

Refunds for customers crammed by T-Mobile

Some current and former T-Mobile customers are about to get their money back.

As part of a $90 million dollar proposed settlement, T-Mobile is refunding customers who were unfairly billed third-party charges by the company.

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Money & Credit

Don’t let scammers disrupt your Zen

If you are a yoga teacher, massage therapist, or other wellness practitioner, you’ve probably worked hard to get the word out about your services. And it’s a good feeling when new customers reach out to you. Unfortunately, though, scammers pretending to be new customers are looking to disrupt your Zen — and take your money.

Fake Checks Can Cost You Audio Tip

Funding your holiday fun

It’s holiday season; time to visit family and friends, buy gifts and celebrate. It’s easy to get caught up in the excitement of sales and shopping, but if money is tight right now, you may wonder if you can afford all that holiday cheer. Before you start ringing up holiday expenses, make a budget and get a fix on your income, expenses and what you have to spend.

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Money & Credit

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