Attorney, FTC, Division of Consumer & Business Education
Have you ever disputed a charge on a bill – or even thought about it? If you have, you’ll want to read about the FTC’s settlement with Credit Protection Association (CPA), a Texas-based company that collects cable bills and reports accounts to credit bureaus.
Many people have subscriptions to their beloved dailies or weeklies. But that notice in the mail saying your subscription is about to expire, or offering to get a subscription started, could be from a company that has no relationship with your newspaper or magazine. It may be from a scammer who wants to get into your wallet.
You’re job hunting online and see a job ad for a well-known company. It’s on a site that says it pre-screens people for big employers, like banks, government agencies, and multinational companies. You apply and get a message asking you to schedule an interview.
Not so fast. The “interview” is really a call designed to get you to enroll in specific colleges or career training programs. That’s the story behind the FTC’s complaint against Gigats — also doing business as Expand, Inc., EducationMatch and Softrock, Inc. According to the FTC, instead of interviewing or prescreening people for employers, Gigats ran a deceptive scheme to generate sales leads for its clients.
Looking for a good time and good eats at a good price? Getting a deal on a food festival or other event is terrific. But don’t let scammers leave a bad taste in your mouth by taking a big bite out of your money — and giving you nothing in return.
Counsel, FTC's Division of Consumer & Business Education
To celebrate Financial Literacy Month, the FTC will be a guest on a live Twitter chat hosted by the National Credit Union Administration. NCUA is a federal agency that works to raise consumer awareness and increase access to credit union services. NCUA and the FTC will share tips about saving, borrowing money, managing credit, and avoiding identity theft and imposter scams.
Assistant Director, Division of Financial Practices, FTC
At the FTC, we sue abusive debt collectors and try to do right by people who’ve been harmed by unlawful practices. But we also try to protect people from being harmed in the first place. That’s exactly why I’m here: to warn you about debt collectors calling about debts that the FTC knows are bogus.
The devastation caused by earthquakes in Ecuador and Japan have left people asking how they can help. If you’re looking for a way to give, the Federal Trade Commission urges you to do some research to ensure that your donation will go to a reputable organization that will use the money as promised.
You’re scanning the shelves at a local pharmacy, grocery, or convenience store, and your eyes land on a sales tag. At first glance, it looks like you can get a product for a deep discount. But take a closer look. Will you get a discount today? Or will you have to pay full price today and get money off a future purchase?
Keep an eye out for creative math on store tags and weekly ads. It might look something like this:
April is Financial Literacy Month. And whether you’re a young adult or someone a bit older, the FTC has a library of free consumer materials to help you make the most of your money and avoid costly scams.
The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. We conduct investigations, sue outfits and individuals that break the law, and inform people and businesses about their rights and responsibilities. In 2015, the FTC filed more than 100 law enforcement actions, obtained more than 175 orders against defendants, and refunded more than $22 million to consumers.
The FTC is a civil law enforcement agency. That means that while we can’t put people in jail, many of our partners can — and do.