Money & Credit

The FTC won’t offer to fix your computer

Some cons send pop-up computer warnings to pitch unnecessary – and sometimes harmful – tech support services. Some make phone calls. Others – like one scammer the FTC just sued – send spam emails that falsely claim the FTC hired them to help remove problem software. In this case, announced today, the court has ordered the defendant to stop claiming he’s affiliated with the FTC, to shut down his websites and phone numbers, and inform current customers who contact him that he is not affiliated with the FTC. If you got one of those messages, please tell the FTC.

Debt collector returns $2.7 million to victims

Just last week, the FTC mailed checks returning money to more than 5,200 people, thanks to the FTC’s settlement with Rincon Debt Management. People who lost money are getting back the full amount of the fraudulent fees they were charged – an average of $525 – which adds up to more than $2.7 million.

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Money & Credit

A Western Union update

We told you earlier this year about the $586 million settlement with Western Union – where the company will return money to people who were tricked into wiring money to scammers using Western Union. Those refunds are part of a global settlement with the Federal Trade Commission and the Department of Justice (DOJ), and our partners at DOJ are handling the refunds. Since many of you have been asking about where things stand, we wanted to give you an update on the Western Union refund process. Here’s what we can tell you so far.

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Money & Credit

Planting seeds for a financially literate future

April showers bring May flowers. April also is a good time to plant seeds for a financially fit future. After all, April is Financial Literacy Month.

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Money & Credit

Golf ball buyers landed in a “free trial” trap

If a company offers you a free trial, what have you got to lose? Maybe plenty. Hidden strings attached to a deal can tangle you up in hard-to-escape buying plans that charge you for products or services you don’t want.

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Money & Credit

Lies, threats, debt collection: Tale of a few cities

When a debt collector harasses and threatens you, it can be downright distressing – and illegal.

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Money & Credit

Emissions modifications for some Volkswagens and Audis

In October 2016, a federal judge ordered Volkswagen to compensate people who own or lease certain Volkswagens or Audis with 2.0-liter TDI-engines. Through September 1, 2018, current owners can apply for a buyback from Volkswagen, and current lessees can apply for lease terminations. Or — if the Environmental Protection Agency (EPA) authorizes an approved emission modification (AEM) for their type of car — owners and lessees can have their cars modified and get an AEM payment instead of doing a buyback or lease termination.

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Money & Credit

Don't bank on that check

Scammers know how to design phony checks to make them look legitimate. In fact, the Council of Better Business Bureaus’ just released a list of the most “risky” scams, based on how likely people are to be targeted, how likely to lose money, and how much money they lost. Fake checks were number two.

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Money & Credit

“Made in USA” should mean it

As the result of a lawsuit and settlement with the Federal Trade Commission, Block Division, Inc., a Texas-based company, has promised to halt its misleading claims that its pulley blocks and equipment were “Made in the USA.” Many parts of the company’s products originated in other countries. In fact, the company’s pulleys used steel plates produced overseas that were pre-stamped “Made in USA” before they were shipped into the United States

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Money & Credit

Some online deals charge but don’t deliver

 Lots of people like to shop online. It’s easy and sometimes faster than finding what you want at the local mall. With just a few clicks, your order is processed and your purchase could be on your doorstep the next day. That is, unless you clicked on an ad that was really a scam. Online ads that offer deals on luxury items at low prices can be part of a scheme to take your money and give you nothing in return.

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Money & Credit

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