Behind in paying your bills? You might find a debt collector calling. But the law says how and when they can do that. For example, they can’t call before 8 a.m., after 9 p.m., or while you’re at work if the collector knows that your employer doesn’t approve of the calls. Collectors may not harass you or lie when they try to collect a debt. And, if you ask them in writing to stop calling, they have to stop.
Pop quiz: If someone calls you asking for your bank account number, should you give it to them?
Answer: Never. Hang up — it’s a scam.
We’ve heard about different kinds of imposter scams on the rise. In one scenario, scammers call, pretending to work for Medicare. They say they need to verify your bank account number — and it might sound convincing. In truth, it’s a trick to steal your money.
Assistant Director, Division of Consumer and Business Education
There’s not much doubt that fraud can happen anywhere. To anyone. That’s the whole idea behind the FTC’s Every Community Initiative: fraud affects every community, and the FTC works to stop fraud wherever it happens. When we look at all the reports we get from consumers in communities across the country, these scams start to feel like something we face together, something we can imagine happening to us, or someone we care about. And when we share those stories, it really hits home.
Assistant Director, Division of Financial Practices, FTC
Even though it’s a new year, some things remain the same. Illegal debt collection is still a big problem – which means it’s a big deal here at the FTC. We’ve made some progress: you might remember the 115 cases we announced in November, working with more than 70 law enforcement partners. That was big, but we’re not done yet.
Today, we’re announcing four cases against debt collectors who did pretty much everything wrong – and the release of one video with the story of a veteran who did pretty much everything right.
Severe weather and historic flooding have left people in many parts of the U.S. battling to save lives, homes and businesses. The last thing anyone needs are scam artists who prey on the misfortune of others. Common natural disaster scams include debris removal and clean-up, shoddy repairs and construction, charity fraud, and imposter scams.
Here are some ways to arm yourself against scammers who use weather emergencies to cheat people.
As the year comes to a close, you might be getting lots of requests for charitable donations. If a cause tugs at your heartstrings, but the charity is unfamiliar to you, take a few minutes – and a few steps – before giving.
Chances are, the older people in your life are wise to scams – and may even have taught you how to spot and avoid them. But, if you’re spending time together over the holidays, here are some things you can do to make sure that your friend or loved one is safe from a fraudster’s grasp.
Assistant Director, Division of Marketing Practices, FTC
Who isn’t looking for a little extra cash at the holidays? An offer for an easy – and fun – job could seem like just what you need. That’s the email offer I got from a major retailer (or so it said) last week:
“Holidays are coming we need you in our team. We are hiring holiday shoppers. No experience needed, just an honest opinion. The job requires you to shop and evaluate our employees. You will get paid to shop and keep the products.”
While there are legit mystery shopper jobs out there, we almost never see them in offers that show up in your inbox. Or in the classified ads. Or on telephone poles. Or on your phone. So, before you apply, here are some things to think about.
Concerned about data breaches and identity theft? Living on your own for the first time and thinking about budgeting, credit, renting an apartment or buying a car? Were you the victim of a scam? Misled by false advertising claims? Or do you just want to get smarter about products and services you’re considering?
Whatever’s happening in your world, when it comes to protecting your money and guarding your information, National Consumer Protection Week is a great time to get the best consumer resources from federal, state and local agencies and consumer advocacy groups across the nation. NCPW 2016 is March 6-12.