When you want free consumer information — for yourself or a group — the FTC is ready to take your order. Looking for identity theft brochures to share with your book club? We’ve got them. Online safety handouts to use in the classroom? Right here. Bookmarks about charity fraud to distribute at a community fair? Absolutely. Our new and better bulkorder site is your gateway to almost 200 free publications for consumers and businesses.
The FTC has seen some truly abusive phone scams. But, in a case announced today, Centro Natural scored a hat trick. According to the FTC’s complaint, Centro Natural violated the Telemarketing Sales Rule, including the rules of the Do Not Call Registry, the FTC Act, and the Fair Debt Collection Practices Act.
Staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) are ready to host the Debt Collection and the Latino Community roundtable, tomorrow, October 23rd, in Long Beach, CA.
If you want to shop “green,” you might choose a product that says it’s biodegradable, compostable or recyclable. Environmental claims and labels can influence our choices, so it’s important they tell the real story.
According to the Centers for Disease Control and Prevention (CDC), the unprecedented Ebola epidemic in West Africa has taken the lives of more than 4,000 people. Many people are asking how they can help. If you’re looking for a way to give, the Federal Trade Commission, the nation’s consumer protection agency, urges you to do some research to ensure that your donation will go to a reputable organization that will use the money as promised.
If you’re a parent, you want to see your child succeed in school. So it may seem like a wise investment when a company claims that its products will improve your kids’ grades, test scores, IQ, reading speed and comprehension and even offers a money-back guarantee. The problem? The FTC found that a company making these claims, WordSmart Corporation, allegedly had no substantiation to support them and relied on outright lies to generate business.
Ongoing efforts by the FTC and its federal and state partners to stop mobile cramming have resulted in a whopping $105 million dollar settlement with AT&T — the biggest to date with a prominent mobile phone carrier. Even better news for affected AT&T customers? They might be eligible for a refund.
How low can scammers go? As low as stealing from older consumers to line their own pockets. The FTC says some scammers claimed to be calling on behalf of the government to verify information for a new Medicare card or Medicare-related package. In fact, it was a ruse to get people’s bank account information to make unauthorized withdrawals from their accounts.