Money & Credit

It’s National Consumer Protection Week 2017

Welcome to National Consumer Protection Week 2017! March signals the start of Spring – a time of reassessment, growth and renewal that brings positive change. It’s also a good time to renew our commitment to helping people in our communities be savvy consumers.

The top frauds of 2016

Three million of you called, wrote, or went online to tell us about fraud or identity theft in 2016. Each one of those reports is important to us – and to other law enforcement nationwide – and helps us bring cases against scammers of all kinds. Sometimes, these cases result in refunds for the affected consumers. But these reports also add up to a picture of what happened during the year.

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Money & Credit

Tune in to NCPW on Facebook Live, Twitter and a Podcast

New for National Consumer Protection Week 2017, the FTC will take part in a Facebook Live chat with USA.gov on Tuesday, March 7th at 2:30pm Eastern.

FTC to Explore Charitable Solicitations

Americans are among the most generous people in the world, contributing more than $373 billion to charity in 2015, according to The Giving Institute. We’re all familiar with phone calls, mailers, and TV and radio spots seeking donations, but the times are changing. Evolving marketing practices and new technologies have introduced new ways to solicit contributions and donate. That’s just one of the reasons the FTC and the National Association of State Charities Officials (NASCO) are hosting a workshop on March 21, 2017 in Washington, DC.

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Money & Credit

Prize Scams: Don’t Pay to Play

You get a phone call from an excited caller saying you’ve won a trip, a car, or a lot of money. Next, they ask you to send money before you get the prize. That is a sure sign of a scam.

Recently, we’ve heard about a spike in prize scam calls. Although there are some legitimate contests, remember: there are a lot of scams. Here are a few ways to spot a prize scam:

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Money & Credit

Risk free trials were bait for rip offs

Did you ever sign up for a free trial of a product you heard about on the radio? Some sellers will send you — and charge you — a lot more than you agreed to. The FTC says one group of dietary supplement marketers sold products through deceptive “risk free” offers and charged people repeatedly for unwanted products.

the title slide of a video called Free Trial Offers

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Money & Credit

Product reviews: you’re free to speak your mind

Here’s some good news for everyone who likes to write — and read — product reviews. A new federal law says businesses can't use contracts that prevent you from writing a truthful comment, or penalize you if you do.

Image of Shopping infographic

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Money & Credit

Military Saves Week Twitter chat

Military Saves Week is February 27 through March 4.  Join @MilConsumer for a Twitter chat today with @Military Saves as we talk about how servicemembers and military families can boost their savings.

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Money & Credit

FTC works to get you funeral price information

When the FTC wants to know whether funeral homes are following the Funeral Rule and giving people the required price information about funeral products and services, it sends undercover investigators into funeral homes. The investigators pretend to be someone who needs to make funeral arrangements.

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Money & Credit

Scam money runners

When you hear about people getting scammed into wiring money, do you ever wonder who’s picking the money up on the other end?

In the case of people scammed by certain call centers in India, the answer was employees of PHLG Enterprises.
 

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