Starting a new business? That used to mean throwing a name on some brick and mortar. Nowadays, you need a website. Lots of companies sell domain names and web hosting services that let customers put up websites. It pays to go with one that spells out all the terms and conditions before you buy. But what if a company promises a refund as part of its 30-day money back guarantee — and then surprises you with a nonrefundable fee? That’s called deception.
Imitation may be the sincerest form of flattery, but sometimes it’s illegal. Just ask the people behind First Time Credit Solutions, who promoted their business as “FTC Credit Solutions” until the real Federal Trade Commission shut them down.
Shopping for a car can be fun and exciting. But wading through ads and promotions from car dealers also can be stressful. Some advertise unusually low prices, low or no up-front payments, low- or no-interest loans, or low monthly payments. But the FTC says to use caution: Not all dealers play by the rules.
Buying a car can be expensive. So when you hear there’s a service that can save you on financing, you might be all ears. Well, you’ll also need to be all eyes, because some companies say one thing while the paperwork says something different.
You’ve tackled the taxes, you’ve made your list of spring cleaning projects, and maybe you’ve even started thinking about what you might plant now that the snow is melting. But I have one more spring project for you: checking your credit report.
Need a sofa, washer/dryer, TV, or new tires? Don’t have the cash or credit to buy them outright? You may be considering rent-to-own: simply make weekly or monthly payments for a while and you own the goods. But before you sign on the dotted line, here are some things to consider.
With winter almost over, are you itching to get out of town? As you search for your perfect getaway, you might come across good-looking vacation rental deals that seem amazing. Unfortunately, some “steals” are posted by scammers trying to steal your money. They’ll leave you with a vacation to nowhere.
Your car needs an oil change, so you stop by a place on the way home. Or maybe your car is making a funny noise, so you take it to your trusted mechanic.
Later on, when you go to check your car’s warranty, you find out your coverage might be in jeopardy because you didn’t get the work done at one of the car company’s dealers or centers. Can a car company do that?
Acting Assistant Director, Division of Consumer and Business Education
Once upon a time, a long time ago, a company called Lane Labs marketed products made out of shark cartilage, claiming they could treat and cure cancer. Only, not so much. The FTC sued the company in 2000, they settled, and paid a hefty sum. The court also barred them from making claims about the health benefits of a product unless they had scientific evidence to support those claims.
Counsel, FTC's Division of Consumer & Business Education
You’ve seen the attention-grabbing ads. Get DIRECTV’s satellite TV packages for as little as $19.99 a month for a year! Throw in HBO and Showtime – “free for 3 months.” It’s enough to make you “ditch cable now” and head straight into orbit with satellite TV. But before you pop the corn and head to the couch, listen to this. The FTC says DIRECTV didn’t give consumers the whole scoop and their viewers got stuck with charges they didn’t know about or approve.