Money back for 350,000 Herbalife distributors

Last July, we told you about the FTC’s settlement with Herbalife, which made the multilevel marketing company not only restructure how it does business, but also pay $200 million to people who lost money trying to run an Herbalife business. Today, we mailed checks to about 350,000 of them.

Are you thinking about a multilevel marketing (MLM) business opportunity? Every year, many people join MLM plans – and many also leave. Before joining any MLM company, do some research. Your time and money are too valuable not to. Here are a few things to consider:

  • Can you realistically see yourself selling to your network of friends and family? Selling is work, and not everyone is good at it.
  • What about the product? Would people you know buy it repeatedly and consistently? Or would they only buy it once as a favor? Can people buy comparable products for less?
  • What will it cost you to run this business? You might get pressure to buy a lot of product – in fact, people have lost a lot of money buying more product than they can sell. Also consider things like gas, shipping and packaging costs, sales aids, trainings, and your time. Does that math add up for you? Lots of people leave multilevel marketing programs without making any money, and many lose money.

If the person who recruited you into the business tells you not to worry about selling because you can make money by recruiting others – walk away. In a legitimate MLM program, you need to be able to make money by selling the product, not by recruiting others to join and buy the product. 

So, what about the money back from the Herbalife settlement? Well, the settlement covered people who worked with Herbalife between 2009 and 2015. If you were an Herbalife distributor who paid at least $1,000 to Herbalife during those years, but got little or nothing back from the company – and we were able to locate a valid address for you – you should be seeing a check. The check is a partial refund of the money we estimate you lost while trying to run an Herbalife business.

If you get a check refunding some of the money you lost in Herbalife, cash it. If you have questions about why you didn’t get a check, learn more on our refunds page. Thinking about whether a business opportunity is right for you? The FTC has resources for evaluating business opportunities, including MLMs.

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Comments

Please make these rules/regulations for all MLM's (Primerica, Anway, NuSkin, Mary Kay) Herbalife is just one of them. They need to be stop. Thanks!

Another one that should be looked at is Life Vantage. They do the same thing.

They should also look up Ambit Energy and melaleuca

I want my money back

You guy's didn't go far enough. Should've shut them down for good in the USA.

i sent in a claim and never heard back anything

You should be recieving a check pretty soon i just got mine.

I never sent In anything this was a total surprise to me

Thank you for your informative post about Herbalife; btw I'm testing the reCAPTCHA on the site.

Is th refund money legitimate?

legitimate FTC check?

I'm wondering the same? Did you find out for sure if it was legit?

and where is my money I needed it bad

Considering the money I spent to join Herbalife as a Supervisor, and the amount spent buying leads for their products the check I received is very minimal this is not to down their products by no means. I'll like to Thank the FTC For your effort to protect the consumers, with all the marketing scam today we need much more attention from the FTC. THANK'S

I got my check today and I am thrilled because I was not expecting it. Kudos to the FTC for the great job they have done! Hopefully, other companies and their participants will learn from this.

I heard about this last year but never thought I would receive anything. I spent over $2500 and just received my check for $384 a little more of my money would have been nice but I'm happy I've received this.

I spent over 3,000 and only got a small refund. How was the amount of refund determined? This is the first I've heard of this.

The FTC used Herbalife’s records to determine who would get a refund and the how much the refund would be.

In general, the FTC is giving partial refunds to people who ran an Herbalife business in the United States between 2009 and 2015, and who paid at least $1,000 to Herbalife, but got little or nothing back from the company.

Most checks are between $100 and $500. The largest checks are more than $9,000.

I made a business investment of USD3,345.62 into Herbalife and received a check from the FTC for USD371.75. 11+ US cents on the dollar invested by me.

By the way; Hebalife added a 9.5% California retail sales tax on my business investment based on a retail product value of USD4,308.26. (I was told my my sponsors that My business investment into Herbalife was at the Supervisor wholesale distributor level which is not retail.)

Continuing; If I would have sold Herbalife products at retail, not, I was required to add another 9.5% California retail sales tax on to the retail sales price.

So Herbalife collected a 9.5% California retail sales tax (USD409.30) on my original business investment with Herbalife and then I was also required to collect another 9.5% California retail sales tax. Say what?

I would be paying California, in this example, two 9.5% retail sales taxes. This is wrong.

My business investment into Herbalife was not a retail transaction but a wholesale transaction and should not have been taxed as a retail transaction.

What relationship does the USD371.75 FTC check to me have to do with my business investment of USD3,345.62 into Herbalife? How did you arrive, in my case, at damages of 11+ US cents on the dollar invested?

. . . When does the USD409.30 owed to me for a tax I didn't owe California in the first place come into your calculations for damages?

IF time, please advise. Thank you.

How could I find out if I'm eligible for a refund?

No one had called or reached me by mail that there was a class action against Herbalife, so imagine my surprise when I got a nice sum of money in the check I received today. I'm so glad, after all I put $3,200. into Herbalife from a savings account in 2010, I had over 1/2 of the product left that I never sold, so this is great. Thank you FTC.

Thank you for the info. You're right, if I can't make money selling it then it's not worth it.

Ya i lost about 6k, purchase items and tools to move forward and try to make money with it. I bought products to even went out to big mall event's to sale. It was not about us being to sale a product it was about them feeding off of a dream that wouldn't never come true. I would love to have all the money i spent back in my pockets. Its only far

Thank you very much for helping us learn about the refunds. This gave me faith to our government in preventing abuses by business operators.

got mine

I INVESTED MORE THAN $3,000 THREE THOUSAND DOLLARS IN HERBALIFE GOT PEOPLE IN THE BUSINESS WITH NO TRAINING, SOLD PRODUCTS AND ALL I GOT BACK ONCE A CHEK FOR LESS THAN $2 TWO DOLLARS I WOULD LIKE TO GET ALL MY MONEY bACK. THAT IS NOT COUNTING ALL PAYED ON GAS,EVENTS, MEETINGS, GAS AND TIME.

How did the ftc determine how much money each person gets? Just curious I know I bought in for over $1,000 initially, so who or what determines if someone gets a $100 check or a "$9,000" check?

The FTC used Herbalife’s records to determine who would get a refund and the how much the refund would be.

In general, the FTC is giving partial refunds to people who ran an Herbalife business in the United States between 2009 and 2015, and who paid at least $1,000 to Herbalife, but got little or nothing back from the company.

Most checks are between $100 and $500. The largest checks are more than $9,000.

Is there a way we can check to see if we are getting a check?

MY NAME IS SHARON C, I WOULD LIKE TO KNOW IF I HAVE A REFUND FROM HERBALIFE. I HAVE BEEN SELLING FOR 7 YEARS.

Do we have to report this check as income on our taxes?

Where can we cash these checks

where can I call or who can I call to see if I am eligible for a refund since I have a nutrition club for almost 2 years and had people under me that got checks and I didn't get a cent after putting quite the amount of money in to herbalife not saying the product doesn't work but for a business its not a good idea!

I been calling and calling. Left messages and no answer or return call
Curious why I didn't get one

My daughter recieved her check this past saturday for $332.00 so others should be getting theirs.

My Boy Friend got his check January 14th 2017 who else has received theirs ?

Got my 1700 today

My question is if this is only for inactive members, there is no where that specifies this

I believe it is for only inactive members. I called and was told that I wasn't receiving a check because I am still an "active" distributor...

I received my check but it's a drop in the bucket met to what I spent I owned a store where can I see if I'm untitled to more

I invested over 4000 but now i live in a different address from the last time i invested on herbalife,what can i do to get a refund

IF WE HAVE BEEN IN THIS BUSINESS SINCE 2012 UP TO NOW, WILL WE SEE ANY OF THE MONEY. WE INVESTED SO MUCH MONEY INTO THIS.

I don't believe so.. I was told that since I am still an active member I would not be receiving a check.

I have downline that is active and received a check, also I have downline that I paid there distributors fees and placed my orders under them and claimed it on my income taxes since it was me buying it and about 8 of them received checks 5000- 7500$ They don't want to cash it cause they know they didn't loose a dime or was in it for business they just wanted the product at cost I transferred my volume points and made them Supervisior's. So on January 10 FTC did exactly what there claiming Herbalife does which is paying out the wrong people everyone I know that got a check told me they don't deserve it just like Herbalife paying out who can recruite more people instead of the real people that have invested there time money there everything in there life and didn't get anything ftc has made a mistake by going off volume points instead of real money paid and also going off of Herbalife's crooked system every transaction was paid for by my debit card it's no against the USA law that I can't place orders under someone else name is it? So I hear sit just about lost everything and invested my time and money for Herbalife and people are getting money determined by FTC a refund check they didnt care who got a check they just passed it out to everyone who didn't join for business reasons!ROAD

I got a 4k check and I'm active supervisor. FTC should protect citizens from big pharma and the disgraceful cancer industry that kills 1,000's of people per day since 1920's. Cancer chemo, false evaluations of cancer by Dr's, etc. Doctor can not recommend alternative solutions or they get their license taken away. People killed everyday and bankrupt as well!!! Also, Monsanto with their GMO harmful foods, cows are not eating grass to increase mental and cardio deaths by the millions is insane!!!

HOW DO I KNOW IF IM GETTING A CHECK? MY ADDRESS ON MYHERBALIFE.COM IS NOT UPDATED

Had no idea there was a class action suit going on. Received my check today for 694.71. Not sure how the amt was determined but I thanked God for it.

I received my check last week and it was over $600. I put in over $3000 and never was able to sell the products. I'm thankful for my refund.

I got my check today 1/17/17 on my birthday, very nice thing!!! 3 figure check, Thank You FTC!
I just through out the stuff I could never sell before Christmas last year. Had no Idea, WoW the FTC really is on top of it's game,, Bravo!
Herb Life needs to be shut down, after they got the money we never heard from them again.

Got the check today and it was a surprise. I bought products first, to lose weight, and then, I was so damm and naive so it was easy to made me to sign up. Never sold anything because I stopped to believe in their product. I lost around $2000 and it was hurting me since i didnt make much money at my work at that time. Thank you for the check, even small amount that I got, was very helpful.

How can we fund out of we should have a refund?

In general, the FTC is sending partial refunds to people if they:

  • ran a Herbalife business in the United States between 2009 and 2015, and
  • paid at least $1,000 to Herbalife, and
  • the people got nothing, or very little, back from the company.

Click here for more information and a number to call if you think you should get a refund.

If i am still an active member because i never cancelled but i did change to a chartered member so i wouldnt have to pay the fee even though I am not buying from them anymore because i lost so much money how will i know if i am eligible! i paid over 1000s and was in this business since 2013.

If you are active you will not get any check. I just found that out and am not happy. I'm still in it trying to make some back from all the money I stuck in. The FTC needs to dig in deeper than just those who aren't distributors anymore.

I received mine today for $1,024. Unexpected

I received my check today and was shocked. I thought i2would never receive anything. I heard the company was being investigated and thought there was nothing else being done. I put in over 4k into it and got 10% back. I never made a dime on the product and canceled my account before I went broke. I never received any money from Herb a life for anything. Even if I ordered. What a scam. I'm glad I got out before I really went on the hole. It said this was a partial payment. Are we expected to receive more. It also says to cash before a certain date or it may bounce. Is this a legit check or are we going to end up being charged through our banks in the long run?

This is a legitimate check. The money came from the FTC's settlement with Herbalife.

You have 60 days to cash the check. If you cash or deposit this check and more money becomes available, you may get another check.

Click here for more information about the refunds.

I Was a distributor for Hirbalife and I moved from home. I need to know if a getting a refund from Herbalife. How do I do the Claim.

You might be eligible for a partial refund if you:

  • ran a Herbalife business in the United States between 2009 and 2015, and
  • paid at least $1,000 to Herbalife, and
  • got no money, or very little, back from the company.

Click here for more information and a number to call to ask about  a refund.

Where can I find the link to apply for a refund?

Yesterday I got mine...it was really a surprise! I didn't know that all this process was going on...Thanks FTC for an excellent work! A little, is better than nothing, much more when you weren't expecting anything!

I got mine. I only purchased products that I would use. I did buy one bundle of leads and it was a big mistake and a lie. I also bought advertising. Because I am optimistic but I am also 57 years old so I was skeptical enough not to put myself at high risk. Thank you to the FTC because there are mechanisms in place to take care of unethical behavior.

How might I check to see if I am to receive a check?

You might be eligible for a partial refund if you:

  • ran a Herbalife business in the United States between 2009 and 2015, and
  • paid at least $1,000 to Herbalife, and
  • got no money, or very little, back from the company.

Click here for more information and a number to call to ask about  being eligible for a refund.

I was a distributor and spent more then 3,000$ and when I called the number they said I wasn't on the list and I wasn't getting anything is there anything I can do

If you think you should have gotten a check, please call the FTC's refund administrator at 844-322-8146.

Iwas a herbalife distruvidor and did not receive a check i called the phone # and is only an answeted machine i need to know if im getting a refund
I change address and my address was never updated with herbalife

HOW DO I KNOW IF IM GETTING A CHECK? MY ADDRESS ON MYHERBALIFE.COM IS NOT UPDATED

You might be eligible for a partial refund if you:

  • ran a Herbalife business in the United States between 2009 and 2015, and
  • paid at least $1,000 to Herbalife, and
  • got no money, or very little, back from the company.

Click here for more information. It shows a number to call to ask if you are eligible for a refund.

Are this checks legit?!?

You can call the refund administrator to ask about the check. The company is Analytics Consulting LLC, at 844-322-8146. You have 60 days to cash the check.

I got a check in yesterday for $2249...I'm like is this legit? Total surprise! No clue there was a law suit!

is this only for members who are not distributors anymore?

You might be eligible for a partial refund if you:

  • ran a Herbalife business in the United States between 2009 and 2015, and
  • paid at least $1,000 to Herbalife, and
  • got no money, or very little, back from the company.

Click here for more information. It shows a number to call to ask if you are eligible for a refund.

I have moved a lot since I stopped my membership with Herbalife, how would I get that check?

I'm trying to figure out if I'm receiving a check. I should be but want to make sure you have my address. Where did the FTC get a person's address? From Herbalife site..? I've been on hold for 30+ minutes.

Before you call to ask if you will get a partial refund, ask yourself if you might be eligible.

In general, the FTC is sending checks to people who:

  • ran a Herbalife business in the United States between 2009 and 2015, and
  • paid at least $1,000 to Herbalife, and
  • got no money, or very little, back from the company.

Click here for more information. It shows a number to call to ask if you are eligible for a refund.

were you able to get through, I had to go back to work, but I was on hold for 20 min.

Is the check considered taxable income?

I called the number shown to see if i'm eligible for a refundand still no answer. I've been on hold for 41 minutes

What if you became a distributor in April of 2015? How I know if I am receiving a check? My address had not been updated.

Before you call to ask if you will get a partial refund, ask yourself if you might be eligible.

In general, the FTC is sending checks to people who:

  • ran a Herbalife business in the United States between 2009 and 2015, and
  • paid at least $1,000 to Herbalife, and
  • got no money, or very little, back from the company.

Click here for more information. It shows a number to call to ask if you are eligible for a refund.

Is there anyone I can call or email about the mailing address? ive moved around a lot sense I quit the buiness

Click here for more information. It includes a number to call to ask if you are eligible for a refund.

so what if you are not a distributor now and had changed to being just a customer at the end of 2106 will you still be eligible for a check

Click here for more information. It includes a number to call to ask if you are eligible for a refund.

I don't know for sure but I think it would be fair to get a check if you changed to customer because that was another tactic they used to keep you in and if you changed your mind, it would be easier and less expensive to do it for business again than if you had quit or taken a break.

I'm just wondering if there is a way to check to see if we are even getting a check?

What happens if a distributer of herbalist moved and does not have the same address that herbalist recodo has, but the rest of the personal information is the same (ex. Phone#, email address, social ect.)? What can I do, what would be my next step? I am 100 percent sure that I do qualify for a refund. Please let me know anyone, what can I do?

I tried to call that number to get information about the refund but still no answer just keeps me on hold for over 40+minutes

I have called too..and no answer.

Bridget. I received a check, but figure my son should also receive one since he bought as much as I in the same time frame. Is there a way to determine if he will be receiving a check?

Click here for more information. It includes a number to call to ask if you are eligible for a refund.

That number don't work from Puerto Rico. Who can help us?

Thrilled to get something back from these criminals, but the way I see it they owe me at least another 3 grand.

Got mine yesterday - 4K - not bad

Are you still active?

I received a check on Tuesday Jan 17, what a nice surprise. It will come in very useful! Thank you FTC for doing your job!

I had no idea of a lawsuit going on. What a HUGE surprise to pick up my mail and see a envelope from federal trade commission and thinking it was just garbage mail. Placed ebvelop in garbage. After like 2 hrs I walked by the garbage and for some reason I opened the envelope sine it was on top and saw that it had a $5427.32 check inside. I could not believe it and still thought it was no a legit check until I went to the bank and explained how I received it and was told it was a legit check. Thank You FTC

I have my check for a higher amount but I'm still a little not sure about it even after reading this ..should i go cash it ?

I want my monsy and i hvnt received it when would i receive my money

I was still active at the end of 2015. I finally quit in May 2016. Do I qualify for a refund? I was lied too and sold a fake dream. left me with almost nothing on top of that being harassed to post personal pictures of myself and my friends in order to "make money" I finally quit the company. this is more than money lost. I was also mentally and verbally abused to the point that I was feeling depressed for quitting on "my dream and whys"

Imagine being promised that I would become a millionaire by going higher in the company than lost about $80,000 in product, equipment, supplies, and time. Herbalife taught that we were giving information to potential leads which we bought at a unrealistic price to recruit then those recruiters would recruit. 2011-2013. Received a refund but the real loss will not refunded. Congratulations FTC to being successful in getting refunds for duped distributors and supervisors. Thank you.

How the people who buy the product from the distributor? Are we getting any money back? I probably expended 1000.00.

I just a the refund check today. Thank you :) I never expected to received this.

I invested in Herbalife in 2008, spent close to $2000 in product and leads, not to mention the $40 a month you were required to pay to run your site. I ended up using the products myself because I only had one-time customers. As great as the shakes was, the cost made it impossible to sell to other people, especially in my town. I ended up cancelling the website and became inactive. My check was $270.

I'm still a member im getting a check ?

I was in the company from 2005 -2009
It took a lot of money to run, they always keep on telling me you have to order more you need this ! you need that. ! They really had me brain washed I left my day job so I can run the company WHAT A BIG MISTAKE IN MY LIFE !!! I was buying merchandise every week I spent 12,000 dollars and I am still paying it off its crazy !! This company really got me and then every time I went to a meeting you had to pay 40$ and that was twice a week crazy !!

I had no idea this was in the works but am rally happy to hear that Herbalife had to pay. I am still paying off bills from this but I learned a life long lesson. It doesn't cover all of the money I lost but it was a nice surprise to find this check in the mail today. Thank You.

We didn't receive the checks even we spent more than 4k$ and get back nothing from the company. How FTC determine the eligibility of the refund? We need a website to check our own eligibility, not a phone number will hold you forever. THANKS!

We have been an active member since 2012. We changed over to the Charter Preferred Membership in December and we have not received a check. I called the FTC number and there is no record of our name being 'eligible' for the refund. I am guessing that once you change to the Charter Preferred Membership, you lose out on the refund check. :-(

Are there any pending suits for those of us who still are reluctantly selling to try to regain our losses?

A couple of friends received checks but i don't understand. They aren't unsatisfied and they still consume the product.

Ch... After I was laid off from my job,I was introduce to Herbalife from a stranger who I didn't know at the time and which that person who then became my supervisor. I invested in Herbalife in 2009 trying to gain customers to buy the product working along with my Herbalife supervisor. Most of my clients didn't want to be distributor which it became so hard to sell the products. It was overwhelming because at times customers will tell me that they don't have the time of being a distributor. I lost money trying to sell the products. I just recently received a letter along with a refund check from FTC. I thought it was a scam until I did my research. I appreciate everything FTC have done as well working hard to resolve the settlement that had us thinking everything will be very smooth sailing. Thank you so much!

I too am still a distributor who just stepped down to custome because I wasnt making any money.So am I getting a check? becau I have invested so much for years now. My daughter also has lose by putting a nutrition club and having to take a lose...Do we be waiting for a check?

How do I know if I qualify for this settlement? Is there a number I can call?

I have moved since I sold Herbalife. How can I give my correct address or how can I see if I should have gotten a refund but didn't because if address change?

I have not yet receive my check, however, my friend who have the same situation,she receive the check, how to check where is my check

I too been with Herbalife and haven't received anything. how can I found out if I got anything my husband threw away a lot of mail he thought it was junk mail. I tried calling but it just keeps taking me to answers and question or unrelated things.

I have moved three times since I quit selling. Do you have any email address to contact you? I am sure I qualify for a (partial)refund

Why I haven't received anything I invested more then 5 thousand dollars and I haven't even received a letter or anything how can i get some of my money back

I didn't get my refund yet hope to get soon thank u

Call them and be persistent, they will get your call. I called and they told me that I am not in their list. I am trying to find a way to get my money back.

Hello Bridget,
I was expecting a check from you since I ran a Nutrition club, I tried to build a business between 2009 and 2013, after working 60 hours a week and in a whole with a big debt, I quit, and decided to use the product for myself and my family. I called the number you gave us to notify that I moved and I found out that I am not a recipient for a check. I have proves that I lost money, my taxes can show everything. Who do I need to contact? what is the email address or the department I need to contact?
I want to thank you for getting money from Herbalife, I am happy to see people getting their money back. something that Herbalife will not give us back are our dreams. I really love the products but I hate their manipulative way of treating people to gain and gain money especially Hispanics.

I spent over 10,000 in products, haven't gotten a cent back, my mother who I sponsored got over $500 and spent a lot less than I did, how is this determined, any money back to me would be nice

after 2 years buying products from herbalife i quit,but they were using my ss # tomopen a health club on my name. i reported to herbalife ,california all they do is send me a released letter from herbalife.what can i do?

You can report this to the FTC at FTC.gov/complaint.

You can also report this your state Attorney General’s office.

The part I don't understand is that the check may bounce if not cash before march and who has deposit it in their bank ACCTS, anythoughs plz.

I started with Herbalife in 2010 I have not gotten a check. Is there a list I would be able to see if my check was lost? Thanks

How can I get money back. I was herbalife distributor in 2010. I could't do business because their vitamin made in China so I could't sell, and I could't return either. How can I get my money back?

my sister got her refund without doing a claim. i just really hope i get the money back ;(

I am also wondering if I'd receive a check, mostly all of my downline received their checks. I burned through $10,000 plus in one month purchasing products under my downine to help with their volumes and promoted their business and they all received checks and it doesn't seem like I getting one. Very sad!

I just found out about this. Does anyone know or if they are still giving out checks please.

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