Phony calls about health insurance

Robocalls can be more annoying than a lingering head cold. Recently, some people got robocalls that seemed to be about health insurance and the Health Insurance Marketplace, but the calls were a con. The callers were phishing for personal information. People who work in the Marketplace don’t make cold calls, and they never ask for personal information. If you get a call like this, hang up.

The phone numbers showed up with a local area code. The recorded message sounded urgent: “You need to buy health insurance or face a fine. To learn more, press 1.” A person who works in the Health Insurance Marketplace got the call and knew it was fishy, so she pressed 1. The operator claimed to ‘work with the law,’ and asked for the person’s full name, date of birth, phone number, income information and Social Security number. The person who got the call knew it was nonsense, so she hung up and contacted the FTC.

If you get a recorded sales call, but you didn’t give the caller written permission to call you, the call is illegal. Don’t press 1 to speak to the operator or get your name taken off the list, and don’t give any personal information. If you respond, you’ll probably get more calls. If you want information about health insurance in your state, visit HealthCare.gov. If you get a call like this, please report it to the FTC.

 

If you gave out sensitive information – like your Social Security number – to a caller, and you think it might have been a scam, read what to do if information is lost or exposed.

Comments

Great please stay on top of this. thank you for the information, it is very helpful

Ever since I went online for supplemental health for Medicare, I've been bombarded by this one group! They've actually called me by 12 different number's, call & hang up when I answer! You see, I made the mistake of telling them at the 1st call, "take me of your list, I've been helped"! They wouldn't except this answer, and to this day, over 30 days call up to 6/7 times aday! Yes I've put them on the registry now, "thank you God" for they were actually scary! Yes, they have local number's. Who are these telemarketers? I'll be reporting them tomorrow, I just haven't had time yet..

If you’re getting repeated calls from the same number, your phone company may be able to block that number, but first ask whether there’s a fee for this service.

If you’re getting unwanted calls from a lot of different numbers, look into a call blocking solution. There are online call blocking services, call blocking boxes, and smartphone apps that block unwanted calls. Do an online search to look for reviews from experts and other users, and find out whether the service costs money.

Thanks for the info. Will pass along.

Thank you FTC..Sometimes they call &ask for my 83 yr old husband, but he knows better also!!

There is a scam where HealthExchangeQuotes.com, will send you an email offering information about Affordable Care Act providers. They will send your phone number to dozens upon dozens, more than 60 so far of scammers, in a few hours. They don't have a phone number to call them back, only to connect to other "information providers". They have an email account but don't answer to emails either.

Please report your experience at ftc.gov/complaint so it becomes part of the FTC database that's used by investigators nationwide. Your complaints help the FTC and other law enforcement agencies bring scam artists to justice. We can't address complaints that you discuss in the blog comments.

As a former telecommunications employee, I know that the best way to solve the unwanted tel r phone calls is to make the industry trace the caller which they can do regardless of the CLID. I know why they do not. They do not care because of the revenue stream from these bogish callers. But there is a billing number for these phony marketing callers and the telecom industry know who they are. FTC needs to get to the heart of the problem and quit chEwing on the fat.My question to you, FTC, why aRe you doing what will solve the problem?

Two calls per day with phony ID. and phone numbers. It appears they are using numbers listed in paper phone directory. The number today is 760-674-8334/

I let all calls that I don't know go to voice mail. I still get unknown or numbers I don't know. They never leave a message. Working for me.

How about adding some language re. the TCPA?

The Federal Communications Commission (FCC) enforces the Telephone Consumer Protection Act (TCPA), which also regulates telemarketing. For more information about the TCPA, contact the FCC at www.fcc.gov.

I don't get these calls because my mom is already enlisted in Obama care. And hi ctressler where did Bridget small go?

I got one but didn't answer. He left a message and I didn't respond.

Does the TCPA allow the new stingray technology to be used by local law enforcement without a warrant? Who do you report such problems to when a government agency soppose to protect you

The Federal Communications Commission (FCC) enforces the Telephone Consumer Protection Act (TCPA).

For information about the TCPA, contact the FCC at www.fcc.gov.

I received several calls from a Kelsi Standlee at 931-279-5030 yesterday wanting my social security number to fill out an application for health insurance. I won't be able to get Medicare until June 2016. I spent 195 minutes trying to tell her I do not buy anything over the phone. I finally hung up several times on her.

several calls throughout the day explain Obama healthcare and never take no for an answer .then repeatedly call back several times .same voice different topic for calling issue

area code 202 calls are the worst they make one feel very terrified if you do not take action with them at this exact time . a scary feeling worrying 24/7 if will indeed react on their threats I'm a grandmother, that occasionally feel unsafe.

i have been looking into affordable health insurance online as i wascharged an EXTREMELY large penalty for not having any in 2015. i filled out ONE online form via healthcare.gov, and ever since, SEVERAL random companies have been calling me NON-STOP! I JUST WANT THE CALLS TO STOP!

they are FAR worse than debt collectors; calling from multiple different numbers/states, so "blocking" the numbers is completely ineffective, as is telling them to STOP CALLING! it has gotten to the point where i cannot answer my phone any more because its ALWAYS THEM! There are five (5) of the phone numbers who have been abusing/disrespecting my phone number for a couple of weeks now. I obtained their #'s via caller ID... I am getting anywhere from 10-20 calld per DAY! NOTE: each number has called MULTIPLE times; often calling within mere seconds or minutes of a previous call from these same people- and some are calling me with voice recordings, literally filling my voicemail inbox, DAILY, to the point where I cannot receive incoming messages from family & people that I NEED to speak with! these jerks are literally RUINING MY LIFE!

again, my lack of health insurance has cost me a FORTUNE in penalties by the federal government, yet THIS is the kind of BS I have to now deal with just to do as Im FORCED to do by my own government?!?!?! I think a class action suit may be in order here!?!? I want my dang money back because I'd like to know WHO, in the govt. is going to fix this problem I now have to deal with thanks to being FORCED to buy health ins. that I CANT AFFORD IN THE 1st PLACE! But I digress... here are 5 of the offensive callers via my caller ID: 1). (412) 555-9404 3/11/2016 @ 11:45:55 AM 2). (267) 592-4426 Philadelphia, PA 3/10/2016 @ 12:49:12 PM 3). (305) 400-4637 Miami, FL 3/3/2016 @ 4:51:25 PM 4). (412) 555-4487 3/10/2016 @ 5:22:14 PM 5). (412) 555-9066 3/10/2016 @ 10:21:28 AM.

Register with the National Do Not Call list. It worked for me.

great info thank you for this post still always onthe top insurance is a great assurance.

i have got 7 calls from different numbers since friday and this is tuesday most have called more then one time i have no idea how to stop them. i think it all started when i was looking into insurance to help with medicare..just now recieved a call from 404 578 5697 atlanta, ga. couldnt underatand him when i told him not to call again he said no...

I received a phone call from a live person who stated he was raising funds for the American Indian Educational Fund, which supplies school supplies to needy children who reside on our Indian reservations. He suggested a $50 donation. When I viewed my caller ID, it showed SunTrust Bank, with a local phone number of 772/224-3585. I dialed this number back and of course a recording stated it was no longer a working number. The live male spoke with a foreign accent. I then notified a local branch of SunTrust Bank and relayed this info. Don

My wife was browsing for information on health care alternatives. She thinks she was on healthcare.gov when she put in her cell number as required by the site. Her phone immediately started ringing, and received over 50 calls on that day, and continuing the next. Most with "Unknown" caller ID's. I really wish that the Fed Govt would address this problem. I suggest that all calls include a 5 cents charge to be paid to the recipient unless they press a button to waive the charge. The cost would put the robocallers out of business.

I have someone from All American Medical offering me supplies and I had to give my last 4 digits of my social security number plus they concern me due to numerous complaints!

Thank your for sharing your experience with us. Please do more post to help customers.

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