You are here

Privacy, Identity & Online Security

FTC refunds $34 million to Office Depot customers

The FTC is sending refund checks to more than 541,000 people who paid for repairs and technical services when they took their computers to Office Depot or Office Max stores for a free “PC Health Check.”

Is that text message about your FedEx package really a scam?

You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you. I know mine does. It says, “Hmm, this could be a scam. Maybe someone wants to steal my personal information. Or get me to pay for something.” I guess that's why scammers come up with new stories all the time, like a FedEx package tracking scam we're hearing about. Here's how it works.

Fraud alerts & credit freezes: What’s the difference?

Looking for ways to protect your identity? Two to options to consider are fraud alerts and credit freezes. But what’s the difference?

It’s not true love if they ask for money

It’s almost Valentine’s Day. Lots of us have profiles on online dating sites, apps or social media to find “the one.” But that interesting person who just messaged you could be a sweet-talking romance scammer trying to trick you into sending money.

Coronavirus: Scammers follow the headlines

Scammers are taking advantage of fears surrounding the Coronavirus. They’re setting up websites to sell bogus products, and using fake emails, texts, and social media posts as a ruse to take your money and get your personal information. Here are some tips to help you keep the scammers at bay.

Making mobile payments? Protect yourself from scams.

Using mobile payment apps like CashApp, Venmo, or Zelle can be a convenient way to get quick cash to your family and friends. But remember the first rule of sending money, whether you’re using an app or money wiring service: Be sure you know who’s on the receiving end. Otherwise, you might lose the money you sent — and then some.

Tax Identity Theft Awareness Week starts today

Ready for tax season? If you’re not ready for tax identity thieves and IRS imposters, you might not be. But breathe easy. Today is the start of Tax Identity Theft Awareness Week, and we’ve got lots of easy ways to learn how to recognize scams and help protect yourself from fraud.

Tax Identity Theft Awareness Week is coming

‘Tis the season when the tidings come in envelopes stamped “Important Tax Return Document Enclosed.” Yes, it’s tax filing season, and the season’s Grinches are the tax identity thieves and government imposters who are hoping to steal your money. Find out how to stop them during Tax Identity Theft Awareness Week, February 3-7.

The top frauds of 2019

Each year, the FTC takes a hard look at the number of reports people make to our Consumer Sentinel Network. In fact, during 2019, we got more than 3.2 million reports to the FTC from you. We’ve read what you’ve said, and crunched the numbers. Here’s what you told us in 2019.

Have you ordered your NCPW materials yet?

March is right around the corner, and you know what that means….it’s almost time for National Consumer Protection Week (NCPW)! This year, NCPW is March 1-7, 2020. That’s just over a month away, so now’s the time to jump into planning.
NCPW is the time of year when government agencies, consumer protection groups, and people like YOU work together to help people understand their consumer rights and make well-informed decisions about money. Want to join in? Here are some ideas:

Pages