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Privacy, Identity & Online Security

60 and over in the time of COVID-19? Read on.

I know, 60-year-olds. You’re not old. In fact, we’ve found that, when people think “old,” they think of someone about 10 years older than they are right now. But, because we’ve been warned about the effects of the Coronavirus on people 60+, listen up. Because scammers follow the headlines and know you might have this on your mind.

Socially distancing from COVID-19 robocall scams

Scammers – and scammy companies – are using illegal robocalls to profit from Coronavirus-related fears. Listen to some of the latest scammy robocall pitches, so you can be on the lookout and know how to respond. (Here’s a hint: hang up!)

Thinking critically about Coronavirus news and information

It's dizzying, the amount of information out there about the Coronavirus. You’re dealing with story after story online and through social media, television, radio, and in newspapers and magazines — each with its own take — at all hours of the day and night, from all around the world.

So how can we sort out what’s real and what’s not?

Now more than ever, spot the scams with #FTCScamBingo

During the Coronavirus outbreak, many people are working from home — and maybe even, for the first time in a long time, answering calls from unfamiliar phone numbers. It might be your colleague’s cell phone…or it might be a robocaller or scammer. So here’s a way you can spot some of those scam calls you might be getting. And it’s a way to spread the word to help protect others in your community.

FTC: Coronavirus scams, Part 2

Last month, we alerted you to Coronavirus scams we were seeing at the time. Earlier this month, we sent warning letters to seven sellers of scam Coronavirus treatments. So far, all of the companies have made big changes to their advertising to remove unsupported claims. But scammers don’t take a break. Here’s an update on more scams we’re seeing, and steps you can take to protect yourself, your personal information, and your wallet.

Online security tips for working from home

Teleworking during the Coronavirus outbreak? While working from home can help slow the spread of the virus, it brings new challenges: juggling work while kids are home from school; learning new software and conferencing programs; and managing paper files at home. As you’re getting your work-at-home systems set up, here are some tips for protecting your devices and personal information.

Checks from the government

As the Coronavirus takes a growing toll on people’s pocketbooks, there are reports that the government will soon be sending money by check or direct deposit to each of us. The details are still being worked out, but there are a few really important things to know, no matter what this looks like.

Welcome to NCPW 2020

Welcome to National Consumer Protection Week (NCPW) 2020. Today kicks off the 23rd year of one of the FTC’s biggest annual events. Whether you’re new to NCPW or a longtime participant, I hope you’ll take the opportunity to celebrate the local, state and federal consumer protection work being done year-round across the country.

Join us for NCPW 2020 on March 1-7!

National Consumer Protection Week (NCPW) is coming up next week, and we’d love for you to join us. NCPW is a time when the FTC joins with local, state and national partners to bring you information and advice on scams, identity theft, and other consumer protection issues.
Here’s a preview of some events you can join:

FTC refunds $34 million to Office Depot customers

The FTC is sending refund checks to more than 541,000 people who paid for repairs and technical services when they took their computers to Office Depot or Office Max stores for a free “PC Health Check.”

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