Privacy, Identity & Online Security

Upcoming Twitter chats

We’ve got some Twitter chats planned for servicemembers, families, and anyone who works with the military community.

@MilConsumer and @DeptVetAffairs (Department of Veterans Affairs) will host a chat about avoiding and recovering from tax, child, and medical identity theft. Join in at #VeteranIDTheftChat: Wednesday, April 12, 11am ET (10am CT, 9am MT, 8am PT)

@MilConsumer, @CFPBMilitary (the Office of Servicemember Affairs at the Consumer Financial Protection Bureau), and @StopFraudCo (the Stop Fraud campaign of the Colorado Attorney General’s Office) will host a chat with tips about your rights concerning debt collection and how to deal with debt. Join in at #Milchat or #Milconsumer: Thursday, April 13, 3pm ET (2pm CT, 1pm MT, Noon PT)

Calls asking “Can you hear me now?”

Your phone rings and the caller ID shows a number you don’t know. You answer it anyway and hear, “Can you hear me now?” It’s a pre-recorded robocall – even though it sounds like a real person – and it’s illegal. We’ve heard from hundreds of people who have gotten calls like this.

Scammers even impersonate kidnappers

Imposters will pretend to be anyone to get you to send them money. Recently, reports of virtual child kidnapping imposter scam have resurfaced.

Government imposters want to get to know you

The Office of the Inspector General (OIG) for the Department of Health and Human Services (HHS) and the FTC want you to know about a scam in which callers posing as federal employees are trying to get or verify personal information. This is a government imposter scam.

It’s National Consumer Protection Week 2017

Welcome to National Consumer Protection Week 2017! March signals the start of Spring – a time of reassessment, growth and renewal that brings positive change. It’s also a good time to renew our commitment to helping people in our communities be savvy consumers.

Tune in to NCPW on Facebook Live, Twitter and a Podcast

New for National Consumer Protection Week 2017, the FTC will take part in a Facebook Live chat with USA.gov on Tuesday, March 7th at 2:30pm Eastern.

Global Connect technical support scam, part 2

Last fall, the FTC shut down an operation called Global Connect, which sent deceptive pop-up messages to people’s computers. The pop-ups claimed the computers had problems when they really didn’t, and the operators scared thousands of people into paying hundreds of dollars each for tech support services they didn’t need.We recently learned that some of these same people are getting called again.

Scam money runners

When you hear about people getting scammed into wiring money, do you ever wonder who’s picking the money up on the other end?

In the case of people scammed by certain call centers in India, the answer was employees of PHLG Enterprises.
 

VIZIO Settlement: Smart TVs should not track your shows without your O.K.

For decades, only you knew the television programs you watched from your living room. That’s starting to change. The FTC recently explored this at its Smart TV workshop. The data generated when you watch television can reveal a lot about you and your household. So, before a company pulls up a chair next to you and starts taking careful notes on everything you watch (and then shares it with its partners), it should ask if that’s O.K. with you. VIZIO wasn’t doing that, and the FTC stepped in.

This tax season, join a webinar, protect your data

Tax season has just begun, but tax identity thieves already are posting their “gone phishin’” signs: fake emails designed to trick companies into handing over their employees’ personal information. To help small businesses avoid the hook, the FTC and the IRS are hosting a free Tax Identity Theft Awareness Week webinar on Wednesday, February 1, at 4 p.m. EST.

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