It’s open season for everyone who wants to switch health coverage. As you select your health insurance plan, watch out for scams. Whether you are on Medicare, selecting a plan through the Affordable Care Act (ACA), or have private insurance, here are some tips to help you more safely navigate the open enrollment season.
Earlier this year, I told you that the FTC and the Florida Attorney General (AG) acted to temporarily halt an Orlando-based operation that not only used illegal robocalls to pitch so-called “free” medical alert devices to older consumers, but also lied about the cost and quality.
I’m now pleased to report that a settlement obtained by the FTC and the Florida AG has permanently shut down the operation. In addition, the defendants are banned from making robocalls and participating in other telemarketing activities.
Okay, so you had some reservations, but you finally decide to try this online dating thing. Your cousin met the love of her life online, so it’s worth a try right? You find a site that offers free membership so you can browse for possible dates without paying up front.
When you want free consumer information — for yourself or a group — the FTC is ready to take your order. Looking for identity theft brochures to share with your book club? We’ve got them. Online safety handouts to use in the classroom? Right here. Bookmarks about charity fraud to distribute at a community fair? Absolutely. Our new and better bulkorder site is your gateway to almost 200 free publications for consumers and businesses.
You just bought the latest smartphone. You loaded all your favorite apps — online banking, GPS, even an app to track your health.
But now your phone is full of information about you — how much money you have, where you are and whether you’ve gained a little weight. Your information can cause problems if it’s in the wrong hands. Want to protect it? These tips are for you.
If you’re interested in technological, financial or social innovation, you’ve probably heard of Bitcoin. It’s a virtual currency used by people around the world to make purchases online, or in person using a mobile app. As more merchants accept the currency — and more companies pitch Bitcoin investments — more people are curious about how it works.
Unlike dollars, pesos or yen, bitcoins are not backed by a government or distributed by a central bank. Instead, bitcoins are created on the peer-to-peer bitcoin network through a process called “mining.”
You may have heard about them in the news, through one of your favorite online shopping sites, or from a friend who always has the latest scoop on technology trends: cryptocurrencies, like Bitcoin, are a way to buy things online — or in person, using a mobile app — with sellers who agree to accept them.
Counsel, Division of Consumer & Business Education
Have you ever snagged a great deal right from your tablet? Or maybe you’ve donated to a charity from your phone? Then you know first-hand that mobile technologies give us unprecedented efficiency and convenience. The FTC is addressing the issues that affect consumers as new mobile technologies come on the scene. The Commission has sued companies that have broken the law, held workshops about mobile commerce, and issued several reports documenting the state of mobile privacy, security, and consumer protection.
So when our sister agency, the Consumer Financial Protection Bureau, put out a call to learn more about financial services and mobile technology, especially as used by underserved consumers, the FTC lent its support and sent comments. Here are some of the points we highlighted about the challenges consumers face when using mobile financial services.