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FTC’s Tech Support Takedown 2019

We read you loud and clear! Last year, the FTC got nearly 143,000 reports about tech support scams. We’ve been warning people about this type of scam for years. But one piece of information in the FTC’s newest Consumer Protection Data Spotlight was an eye-opener. People 60 and over were about five times more likely than younger people to tell us they lost money on this scam, even though they were less likely than younger people to say they lost money to many other types of scams.

Getting calls from the SSA?

Probably not. At least, not from the real SSA. But how many of you have gotten calls from someone who said they were the Social Security Administration? And maybe showed the real SSA phone number (1-800-772-1213) or a number close to it on your caller ID? Lots, right?

Phishing: Don’t take the bait

Phishing is when someone uses fake emails or texts – even phone calls – to get you to share valuable personal information, like account numbers, Social Security numbers, or your login IDs and passwords. Scammers use this information to steal your money, your identity, or both. The FTC’s new infographic, developed with the American Bankers Association Foundation, offers tips to help you recognize the bait, avoid the hook, and report phishing scams.

It’s National Consumer Protection Week 2019

Welcome to National Consumer Protection Week (NCPW) 2019. This marks 21 years of commemorating the important work that the FTC, state attorneys general offices and many community partner organizations do to protect consumers across the country.

NCPW is a time to help people understand their consumer rights and make well-informed decisions about their money. Our team at the FTC works hard to shut down scams and sue those who break the law. But one of our best tools to protect consumers is education.

You are a vital part of this effort. We need people like you, talking to those in your community about the issues that are affecting you. Whether it’s imposter scams, dealing with debt collection, or recovering from identity theft, the FTC has resources to help you start those conversations, and share important tips with your friends and family.

Going on vacation? Wear contacts? Looky here.

If you’re like some of us here at the Consumer Blog, even though you make a list of things to pack when you go on vacation, you may accidentally leave something behind. Sure, you can buy shampoo, flip flops, and sunscreen almost anywhere. But if you wear contact lenses, it’s important to carry a spare pair of lenses — or prescription glasses.

Blog Topics: 
Health & Fitness

The top frauds of 2018

Every year, millions of you tell us – and our partners – about the frauds you spotted. Last year, we heard from 3 million of you, and here’s some of what we learned from your reports:

Blog Topics: 
Money & Credit

Musical.ly took kids’ info without parents’ ok

Do you know a child who dreams of being the next big star? Who spends time at home, recording song and dance routines (maybe over, and over, and over again)? That child may have used a free app called Musical.ly, now known as TikTok, to create and share recordings. And you’ll want to read about the FTC’s recent settlement with Musical.ly .

Cure Encapsulations’ misleading claims and fake reviews

“Burn fat. Reduce cravings. Feel better. Lose weight.” Some dietary supplements come with big promises backed by five-star customer reviews. But do these supplements really do what they say? And can you trust those five-star ratings?

Blog Topics: 
Health & Fitness

Job seekers: Avoid executive placement scams

Online searching makes it easier to connect with companies offering job opportunities. But you can just as easily connect with scammers who seem to be offering legitimate jobs—including executive positions. But after taking your money, it turns out they offer nothing but empty promises.

Blog Topics: 
Jobs & Making Money

Scammers go after international students’ money

We try to let you know when we learn about new scams, so you can avoid them and warn your friends and family. Here’s another one: scammers pretending to be from the federal government are scaring international students into paying them money. We’ve been getting reports that foreign students, particularly from South Asian countries, are getting phone calls that look like they’re from the government.

Blog Topics: 
Money & Credit

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