Ring, Ring! More Robocall Settlements

As part of its ongoing effort to end illegal robocalls, the FTC announced settlements with two more unscrupulous companies that made prerecorded calls to trick consumers into paying for deceptive credit card interest rate reduction plans.

Here’s what to do when you get an unsolicited robocall:  

  • Don’t respond, just hang up. If you get a call, don't press 1 to speak to a live operator or any other number to be removed from the list. If you respond in any way, it will probably just lead to more robocalls.
  • Contact your phone provider. Ask your phone provider if they charge for a service that blocks that particular number. Remember that telemarketers change the numbers they call from easily and often, so it might not be worth paying a fee to block a number that will almost always change.
  • Put your phone number on the Do Not Call registry. Access the registry online or by calling 1-888-382-1222.
  • File a complaint with the FTC. Report the experience online or by calling 1-877-382-4357.

Got a minute? Listen to our Hang Up on Robocalls audio tip!

Hang Up on Robocalls

Tagged with: credit card, debt, robocall, scam

Comments

My cable co. blocks calls if the number is on the block list, but how can you put a number on this list, if the caller I.D. says no name, no number, I have been getting calls twice a day for weeks now,and yes I am on the "do not call list", which is useless. What is the FTC doing about such calls??

Great help ideas. You could also use an app called PrivacyStar to block calls to your mobile phone. It also has a complaint process that goes to the FTC. And it is free.

Thank' for the great work

never opened an ebay account. Now apps are being bought, installed, dated, had password stolen, use ,of my gps, browser, offline&online.

I HAVE HAD A CALL JUST A COUPLE OF DAYS AGO. BUT I HAD ONE PRIOR TO THAQT CALL. SO THIS TIMWE IDID JUST HANG UP. NOW I AQM RECEIVING MANY, MANY MAYOR CALLS. BUT THAT IS NOW NORMAL WITH AN ELECTION IN BOSTON, MA FOR MAYOR.

Thanks sooooo much for your work in resolving these invasive and illegal calls and misuse of phone lines! I've had a consideral drop in the number of robocalls, and now house is quiet most of the day!

What about emails? I thought it was required for businesses to have an "opt out" link in each email. Sears is sending DAILY emails and this is their version of how I can opt out:
"If you believe you received this email in error, contact us at Shop Your Way℠, 1-800-***-****, where our helpful staff will verify your enrollment in our rewards program. "

I am NOT going to subject myself to their high pressure tactics. But I want them to stop sending this junk.

HI, IF U USE A KMART OR SEARS "SHOP YOUR WAY" REWARDS CARD (oops, caps off) like my wife and i do, you can choose which emails they send you and how often....i added "daily deals" and OMG i got sooooo many emails from 'em...maybe u can live with one per week, and "opt out" of all but special acct rel;ated notices...not sure if that will reduce your "rewatrds" tho....login to ur sywrewards acct thru kmart or sears website, good luck!

Please be advised that robocall harassment continues. The number is ***-***-****, under the name "BANK CARD SERVICES"

I keep getting these too. I have been getting these for two years and can't get it to stop

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