Risk free trials were bait for rip offs

Did you ever sign up for a free trial of a product you heard about on the radio? Some sellers will send you — and charge you — a lot more than you agreed to. The FTC says one group of dietary supplement marketers sold products through deceptive “risk free” offers and charged people repeatedly for unwanted products. The FTC and the Maine Office of the Attorney General have banned the marketers from charging people without their permission and making deceptive health care claims.

According to the FTC, the marketers used 30-minute radio ads that sounded like educational talk shows to promote their CogniPrin and FlexiPrin supplements. Their radio ads claimed CogniPrin could slow cognitive decline and improve memory by 44 percent, and FlexiPrin could reduce back and joint pain and rebuild damaged joints. But the FTC says the marketers didn’t have the science to prove any of those claims. When people called to request the “risk-free” offer, they were enrolled in monthly plans with continuing charges for products they didn’t order. People who wanted refunds of the “risk-free” offer had to go through a complicated process, return empty bottles and pay shipping charges.

If you enrolled in a free trial offer from a marketer that overcharged you, contact the company. If the company won’t give you a refund, call your credit card company to dispute the charge. Ask the credit card company to reverse the charge because you didn't intend to order the additional merchandise. If you were wrongly charged for a free trial offer, report it to the FTC.

 

Blog Topics: 
Money & Credit

Comments

Garcinia lean Ct scam
Pay shipping and handling at 4.95. It wasn't until I got the order that they said now I. Enrolled for regular shipments very 30 days, If I want to cancel then I gave to pay 38.00 plus dollars. Then they took 2.95 out to pay for safe shipping to my house. All I could is close out my credit card. So pissed

I got ripped off by a free trial of a anti aging cream. They said it cost $2.50 for shipping then charged my card $100 for the free trial. And stuff from the 99 cent store worked better.

I experienced the same. I was told I was supposed to cancel the trial within 14 days. I never received this information in any of the confirmation emails i received.

I ordered a face product. Paying shipping only i think 4.95 and they charge me 89.99 plus tax. I dont remember the name. But they wouldnt put all my money back on my card

You can report this to the FTC at FTC.gov/complaint. The information you give goes into a secure database that the FTC and other law enforcement agencies use for investigations. The comments you put here on the blog don't go into the law enforcement database.
If you enrolled in a free trial offer from a marketer that overcharged you, contact the company. If the company won’t give you a refund, call your credit card company to dispute the charge. Ask the credit card company to reverse the charge because you didn't intend to order the additional merchandise. If you were wrongly charged for a free trial offer, report it to the FTC.

SUNNOVA IS MAKING DARK BUSSINESSES .YOU ARE SUPOSSED TO PAY A MONTH QUANTITY..BUT NEXT MONTH THEY CHARGE DOUBLE, HERE IN PUERTO RICO.

If sounds too good to be true, it is. Never respond to,these bait offers.Ever Hang up.on telophone calls you don't recognize. Don't answer calls from numbers you don't recognize Keep,your hand on your wallet.

The newest of these scams is Melania Trump's cosmetic line. My mother received one of two "free" trial vials and then was billed for 2 months without receiving any product. She finally received one product after three months of being billed in excess of $90 dollars per product. The second product was supposed to arrive the next day, and never did. Shameful! The company also never sent her confirmation of cancellation, despite numerous attempts. How can we file a formal complaint?

You can report this to the FTC at FTC.gov/complaint. The information you give goes into a secure database that the FTC and other law enforcement agencies use for investigations. The comments you put here on the blog don't go into the law enforcement database.

Thank sir for your report

I was scamed by Dermatone that claimed shipping charges only ..I ordered 3 items..First month it was shipping charges only but next month it was three charges of 90.00 plus for each item..Called snd they said oh 30 days has gone by and you can't get your money back.....Theres a big hassle with my credit card and they say it takes 90 days to process a complaint..I feel I've been robbed......

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