scam

Cleaning up without getting cleaned out

I don’t know about you, but I’m about ready to say “uncle” to Old Man Winter. This year’s record-breaking snowfalls, downed trees, roof collapses, mudslides, flooding and frozen pipes are leaving overwhelming clean-up and recovery in their wake. If you’re thinking about hiring someone to help you dig out, keep these tips in mind.

Blog Topics: 
Homes & Mortgages

There is no Bureau of Defaulters

The email says it’s a court notice from the Bureau of Defaulters Agency-FTC with your arrest warrant record attached. It says you’ve ignored their efforts to contact you, so now your Social Security Number is on hold by the federal government, you’ll be prosecuted for fraud, and you’ll owe all kinds of money when you’re found guilty. You’ve got just 24 hours to respond.

It’s not true. There is no Bureau of Defaulters, and the FTC doesn’t send emails like this to people.

Consumers told it to the FTC: Top 10 complaints for 2014

Today, the FTC announced its top 10 consumer complaints for 2014. Of the more than 2.5 million consumer complaints received…

Blog Topics: 
Money & Credit

You (haven’t really) won!

For years, we’ve been hearing about lottery scams: the imposter who convinces you that you’ve won the lottery (you didn’t) – and all you have to do is pay some fees to collect your millions (you won’t). And for years, we’ve been hearing about lottery scams that originate in Jamaica, where telemarketing lottery scams became a cottage industry in some parts of the island.

Blog Topics: 
Money & Credit

L.A. lessons

Earlier this week, more than 80 people came together in Los Angeles. Federal, state, and local government agencies were there, along with legal services organizations, the State Bar, and non-profit groups. Our goal? To figure out how we can work together to protect immigrant consumers.

Blog Topics: 
Money & Credit

Anthem Hack Attack, Part 2: Phishing Scams

Last week I told you about health insurer Anthem’s data breach affecting more than 80 million customers. This week, I’m telling you about scam artists who are sending phony “Anthem” emails that pretend to help customers, but actually phish for their personal information.

Sending money out of love, or sending a scammer money?

Love is a powerful thing. So when a loved one calls or emails, saying they’re in trouble, you’d want to help, right? If they ask you to send cash immediately — should you follow your heart?

Blog Topics: 
Money & Credit

Hack Attack: Health insurer’s customer information stolen

Last week, hackers hit Anthem, the nation's second-largest health insurance company. As many as 80 million customers had their account information stolen. The pilfered data includes names, birth dates, medical IDs, Social Security numbers, street addresses, email addresses and employment information.

If you’re worried about your personal information ending up in the wrong hands, the FTC has a helpful reminder. A credit freeze, also known as a security freeze, lets you limit access to your credit report, which makes it more difficult for identity thieves to open new accounts in your name.

My very own IRS imposter call

“Hello, we have been trying to reach you. This call is officially a final notice from the IRS, Internal Revenue Service. The reason of this call is to inform you that IRS is filing a lawsuit against you.” That was the message on my answering machine when I returned home from work.

IRS Imposters Scams infographic

The FTC’s new Hall of Shame — Banned Debt Collectors

There’s the “A List,” and then there’s the “D List.” I know which one I don’t want to be on. Now the FTC has its own version of the “D” List — its list of banned debt collectors.

Blog Topics: 
Money & Credit

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