Telemarketer 3: Rise of the Robocalls

Picture this: It’s dinner time. The kids are screaming. Then the phone rings just as you sit down. It could be important, so you run through the toys to the phone. You answer, but all you hear is silence. After a few seconds, a recorded message reminds you that it may be time to have your carpets cleaned and they offer a great deal this month. Or you’ve won a trip. Or you can lower your credit card interest rate.

Does this sound familiar? Well, you’re not alone. We hear from many people about these robocalls. If the call is a message from someone selling something, and you haven’t given your written permission to get calls from that company, the call is illegal.

In fact, the FTC has stopped many companies from engaging in this illegal conduct. For instance, we just settled a case with USA Vacation Station because it made millions of illegal robocalls to sell vacation packages. Under the settlement, the company and its owner are banned from robocalling anyone ever again.  

Do robocalls bug you, too? If so, watch this video to learn more about them, and the steps you can take to help slow them down.

 
 

Comments

Thank you for continuing to work to stop this horrible practice. As senior citizens we seem so victimized. Thanks again.

Now that I have signed up to stop the robo calls, I am getting robo text on my cell phone worse than the calls

The Federal Trade Commission should be doing a whole lot more to get these idiots in jail where they belong. This practice has been going on for years and years. Meanwhile, all our outgoing calls seem to be monitored by Homeland Security. So lets make some serious progress! It's just been getting worse and worse!

I use a phone message to stop most of them and it works. I say on the answering machine message that if the caller is calling from a phone that is blocked we will not answer the call. If they wish to call back they need to unblock their phone so we can see who's calling, Same thing with messages left on our machine or service providers Message system.

When they keep calling anyway and I can track down who they are, I find their corporate number (if it is a business in this country) I tell them we are on the DO NOT CALL list so to proceed at their own risk, because we will file complaints with the FTC.
It helps to have the FTC do not call consequences handy so you can remind the caller what is at stake. I keep a printout next to my phone of the things the FTC can do to them, by way of fines mostly, to make them stop. They use out of the country computer calls now and their is nothing we can do about them so just have to deal. I hope this helps someone.

I agree it dose no good to sign DO NOT CALL LIST any more. It stopped calls when it first came out, but robo callers ignore it now.

How about requiring the service providers to set up an automatic call back option. When an unwanted call comes into your line, you hang up, get a dail tone, than press *61. This would immediately deposit 25 cents to your account. The service provider would be required to come up with the funds.

The problem is they spoof caller id's so the number you would be calling back would not even be the individual that called you. (IE: when you try to call back a number later and it says the number is not in service is from a spooked caller id) Best thing to do is keep the date and time of the call and the number that displayed in the caller id. The FTC can track the traffic and determine where the call actually originated. (Often it's offshore making the problem worse)

Hahahaha I got a robocall while watching this video.

this sound so true, ive been going threw so many changes with all the bull they put me threw!

Of course it's all right for my congressperson to make annoying robocalls.

They always phone between 6 and 7 p.m. I just hang up when I get a few seconds of silence.

How about making the phone companies tell who it is that's paying the bills for all these robo call numbers. Then you go to them and fry 'em.It seems to me that ,if you can find the payee, you have have the guilty party.Right now, I have dozens of call listed in my caller directory from numbers all over the country. One or two leaves the same message. The rest of them just call ....no message.Why do I have to do all the work to stop the calls? How about making robo calls illegal, or at least, punnishable by....you really don't want to know. Free speech is one thing, robo call harassment, and it is harassing,is another. Get the phone companies involved, after all, it's their facilities that are aiding and abbeting the criminals.

The FTC and the Consumers Union have been working toward this end for several years. Not too surprisingly the phone companies are fighting them on it. Why should they care who pays them as long as they get paid. Get onto your phone company. If we make them miserable enough (say as miserable as we are about the robocalls) maybe they'll get more cooperative about putting an end to this.

Dthirtyoneandtwo You are right robo calls should be illegal, but our politicians must get lobbied to let this practice go on. Robo and telemarketer calls should be against the law with federal penalties for violating it. I bet these politicians don't get robo calls on their personal phones. I don't see how what they do is protected speech ? What is needed is a petition against it with the government. It is near election time maybe they will listen. (haha)

I'm with you kid!! I started to jot down times and numbers, too, but it's a waste of time if they are spoofed numbers. It's also costly for me because I use *69. I don't have an ID on my phone. This is harassment.

robo calls are extreme violation of all our peace and privacy. IWe have had many robo calls but one in particular has had such an array of caller id numbers but are always from " Bridget" calling about our credit card that is in ok but I need to press a button to speak with someone. This has been happening for so many months I've lost count. We are now no longer answering any calls unless expecting that call to come in. I've tried blocking the incoming #'s at first but now so many different #'s we've given up with answering most incoming calls ! Just sick and tired.

We all appreciate your efforts in STOPPING all the scams but it's as if this government has done nothing to stop this. We finally had to spend hundreds on a phone that blocks 250 calls.. I also feel you our government should WORK with Phone companies to come up with a reasonable solution to stop it at NO CHARGE or minimal CHARGE to the customer paying for all this illegal activity.. I will also add, at one point in time, I had a list of over 300 illegal calls that I gave to the DO NOT CALL . DID THIS STOP or halt it.. ?? Absolutely not.. The people I feel most sorry for are the elderly who are lonesome for the animals who prey upon them! Government!!! HA!

Received robo call from 646-663-6650 pre-approved loan message

Are robo-calls from IRS assigned bill collectors able to ignore this Federal Law requirement since they consider themselves Government contractors? We have had several tax clients stating they have received these types of call fro supposedly IRS authorized bill collector. Some clients have been threatened with prison.

The IRS does not call and make demands for immediate payment. The IRS always makes first contact by letter. The IRS will not make an unexpected call and threaten legal action if you don't pay.

For information about whether the IRS uses private collection agencies, look on the IRS and IRS taxpayer advocate service site.

It's ALL unwanted calls needing to be outlawed! Not just people selling products! Let the politicians and charities, including so-called police donations, support our Post Office, far less intrusive on our lives than dozens of phone calls, often up to three per day from most. With Caller ID and answering machines, those of use fortunate enough to have them, we have no reason to answer these calls - so reporting them is a non-issue for us - they're allowed to make these calls, and so they will. While these unnecessary/obnoxious calls are either hanging up on our answering machines or recording a long message we are not able to receive an urgent family/friend call - or make an urgent call ourselves! The Do Not Call program is 100% useless for us, just outlaw these phone calls and have our phone company providers block these calls free of charge. I have Verizon, I can check off to block, but it's not official, the calls continue, they change numbers, apply false ID to Caller ID - and phone companies want to charge us a fee, with the usual government taxes, to buy Call Block - another fee in addition to our Caller ID fee. Is this the new American Way - that anything goes - and privacy is a non-issue now? You're giving us no help at all by telling us to answer the calls and report them, especially considering that many citizens who cannot afford Caller ID might not be able to afford Internet costs, do you expect them to take time out of there lives to call or snail mail you? Bottom line: just put a stop to all these unwanted, unrequested calls and enforce strong penalties when the phone companies, not us, report a list of these numbers to you. Not all doable, but certainly more can be done, much more, that what these release offers us. Bring back our privacy!

Absolutely right! Outlaw ALL telemarketing calls. Require a hefty fine for each occurrence. If the caller can't be located because of technical manipulation, then the phone provider originating the call has to pay it. Do Not Call list is worthless. Call blocking is worthless because they keep changing the outgoing number. Free speech does not include intruding into my home to hear messages I have no interest in. You want to advertise? Buy an ad. Send a mailing. Stop invading my privacy. This is why the government sucks. Corporations can do whatever they want even if everybody hates it.

I cant understand why the government cant pass laws banning robocalls and Spam calls' on home and cell phones They pass laws on other things. Wonder if they understand that many people have dumped home phones because of the constant spam calls

This is great information but I still get calls from Iranian speaking men saying they are from Microsoft and wants me to get on my computer and type things in. I tell them there is nothing wrong with my computer and it's a scam. They hang up. It happens at least 3 times a week.

Just tell them u don't own a computer,

I get these every day. I now either don't answer, or when I get annoyed enough I tell them I don't own a computer. Wonder if they'll get tired of calling. How about answering with a loud earsplitting whistle? - (Didn't know they were Iranian.)

I keep getting calls from 513 573-8739 that says Macy Bloomies. Later another call 727 -577-2556. They keep calling all day long.

Why does the FTC allow pacs and politicians to use robo calls? Those are more annoying than the scammers.

I have registered, with the do not call robocall, I am getting calls I need your help to stop these people from calling me period.

Yesterday received a call from someone with a decided foreign accent saying they are returning our call for computer help! lol Of course, never made a call and we just hung up. Really? Yes, we are on the do not call list.

I get robo & crank calls all day long. I've cal the sheriff that was a waste of time. I called my phone company, they ave a fraud number but guess who doesn't answer their phone; So another waste of time. Actually considering cancelling my land line. One crank caalls up to 9 times a day

Thank you for paying attention to those of us who send our complaints! Appreciate the info and your willingness to help us!

I get calls from Credit Card services at least once a day for many years. I have complained many times to the FTC but so far it does no good. I have been on the Fed No call list for years. Why can't they stop these criminals?

Great information,
Thank you for that video. it was short, but very informative. It would be great if the consumer who files the complaints could sue these scammers also. We are the targets of their unlawful attempts and the victim's of their annoyance. It good to know that you are working hard to eradicate this nuisance and I am sure you will be successful, hopefully, soon. Thank you sincerely, Kah

it is not enough!do not call list is crap. the real relief is too git caller i.d. and then do not answer anything until it has been screened.i screen all my calls.include this into u r rapp next time,most all services have a screening capibility, u just hav to learn how too use it.257

there should be laws that put these people in jail for unwanted calls to your home, And a large fine imposed.

not me got anew way to kill the profit they make.. each time i get a robo call on any cell or lan i shut down and do not re top up the phone for month since i have a few of them and i do not care which companies it is since they are all partner in this crime. so each tim the call once i set my own fine they loose month from one of the phones...all it takes is one robo and i pick just say provider number bla bla your punished for the month no fee for you you this month even if it was another provider that did the call i do not care anon can work both ways at 20 bucks a month loose more than they make. just tell friends how you operate your phone they just may do the same. as you.

I used to get robocalls at 7-8 in the morning telling me I'd won a three day vacation in the Bahamas...what they don't tell you is you have to pay for your flight to Chicago or New York and make your connection through them and the same way back home, on a Tuesday, Wednesday or Thursday (only)...I finally got Call Blocking on my phone. I now know their #'s and they still try to get through but I've LOCKED and BLOCKED my door. Robocalls about my credit cards...that used to drive me crazy, since I have no credit cards. Those are all blocked too.Call Blocking is GREAT! SO IS THE FTC FOR KEEPING ON TOP OF ALL THIS STUFF. GREAT JOB. GOOD ON YOU. DON'T STOP NOW. W E N E E D Y O U N O W M O R E T H A N E V E R because technology come so far and hackers are like cochroaches. If you see (hear) one, you know she's got a 1,000 babies behind her. PLEASE ADDRESS CYBER MESSENGERS TRYING TO "FRIEND ON FACEBOOK? I my notification page absolutely blew up after I posted about the three Nigerian Hacker's I trapped yesterday. Like 145 people notified me they were contacted by "Military" people also. Now they are using our Military if they know someone is a patriot. They read all your information on your Facebook then gear their opening lines according to that....PLEASE CAN'T SOMETHING BE DONE? I HAVE TWO TYPES OF ANTI-VIRUS AND MALWARING ON MY COMPUTER NOW AND I STILL DON'T FEEL SAFE.

There should be a number you enter after robocall to alert law enforcement call was illegal. like *69

aDVICE TO TES1900- GET A CALL PHONE WITH A CALL BLOCK BUTTON, YOU SEE AN ODD NUMBER OR UNKNOWN CALLER, YOU HIT THE BUTTON, IT REGISTERS TO YOUR LIST, AFTER A WHILE, YOU HAVE THEM ALL BLOCKED AND YOU HAVE QUIET ON YOUR PHONELINE AGAIN. A LAND LINE COMES IN HANDY, ESPECIALLY DURING STORMY REALLY BAD WEATHER BECAUSE YOU CAN ALWAYS GET THROUGH, EVEN WITH A POWER OUTAGE...I HAVE A SMALL HOME BASED GENERATOR PLUG MY MAIN PHONE INTO IT AND I HAVE SERVICE. GENERATOR IS NO BIGGER THAN A SMALL FILE BOX. I MEAN ONE OF THOSE 15" X 13" SIT UNDER YOUR DESK KIND.

These people are only doing this because it is profitable - what can we do to disrupt their efforts? Should we register for a loan/produce and bury them in incomplete applications and forms? Should we offer them work a $30 an hour "Because you're worth much more than that" - and cause unrest within the industry - and forward any personal contact data we get to the FTC??? Think outside the box - WHAT CAN WE DO?

We need a way to find out the origination of a call that shows your own phone number. Reporting that we got a call from ourselves does not help you find the source.

US Pharmacy has my number and over they do robo calls for Viagra

What if the robocall that's calling all the time is a "Blocked Call"?

Since adding my home phone AND cell phone to the do not call list a few years ago the amount of calls had tripled. This crap should be criminal.

When I complained to a live caller I was told that Political calls and Charity calls aren't illegal. THAT should be b.s.

How do you stop calls that come 2 - 4 times a day on a cell phone that says "unknown"?

Put your number in the Do Not Call list.

Isn't it about time that robocalls where treated as a jail time felony?

I get calls that are paused and then loudly said "Hello Seniors..." blah blah blah! I usually just hang up. Lately, if there's a pause I hang up before they even get the chance to say anything. I'm on the 'Do Not Call' list so should I report the number that shows up on my caller ID?

I just never answer calls I do not recognize ever! They will finally give up, but I pay for my number to be unpublished but I still get calls, so what am I paying for?? Just don't answer! I do have a block number through my telephone company but can only block 20 numbers, then have to erase some and start over. Would get a better call block device if I knew where to get one!!

I get 50 unknow calls a week,can the FCC stop calls from out of India

When will the FTC bear down on rampant misuse of the public airwaves with commercialized content that is not being sought by the preponderance of
average internet users???

I get these Robocalls everyday and I would love for them to stop! Please let everyone know how we can put a stop to these unwanted calls.

It's alway's good to see our government helping the tax payers.

I have a crank caller who calls between 5 - 9 time a say every weekday, except holidays. then hangs up as soon as I answer or the 9 seconds after the machine answers. The phone company (Frontier) won't help, the sheriff won't help except o say that I change change my number

I have Frontier also and went thru same thing with the calls and phone company and the sheriffs, they won't do anything either. I signed for for the "Do Not Call" list too but it would only do the do not calls from ins. companies. What other # is there for the other do not call calls?

You can opt out of getting mail about preapproved credit cards and insurance. This FTC article explains how to stop certain unwanted mail and calls.

We get multiple calls a day from an outfit that uses the same root number, 448-6596, but changes the area code, presumably to evade call blocking. I've gotten them from 502, 270, 859, 606, etc. Irritates me to no end. Please continue to go after these unscrupulous robocallers.

Political calls are bad enough. Now I'm getting rob calls- Last one an automated demand that I call back immediately because the IRS has filed a claim against me. Would be disturbing if not so over done. Jerks. 757-951-1267 (ID'd as Starnet Paetrec)

Hello, we are a law firm in Arizona. We have been getting 2-3 calls per day from people all over the country saying someone from our office called them (blocked numbers) saying that they have a pending settlement and to give them money to release the settlement. It seems like the calls are getting more frequent. What do we do?

You may want to talk with your phone carrier, or put a message on your answering machine.

Been receiving card services scam call for years......YEARS! I only answer calls from friends and relatives now. There's not much use in blocking them because they just spoof another number. <sigh>. There is another annoying "Cancer" charity (yeah right) who has amped up the calls this week. I'd like to know what database they filter to find all of us Senior Citizens. We're being preyed upon and no one seems to be concerned about it.

Scam calls have gotten so bad that I don't answer the phone unless I recognize the number. I shouldn't have to do that since I've missed some legitimate calls because of this practice.

It should be illegal to spoof caller id. It should be illegal for any phone company to forward along spoofed numbers.

All phone companies should be forced to provide free blocking of numbers, including blocked numbers (really annoying when scammers call from unlisted numbers as those calls can't be blocked on mobile phones).

Making filing fees in Small Claims for TCPA violations a bit more palatable and more information for it (if the FTC would support it) would be another great way to continue to crack down. Those of us who have filed suit successfully against robocallers know it does take money and time, but hitting these guys in the wallet is the way to fight back.

We get daily calls from Bridget at Credit Card services for about a year now. Every single day. Even Sunday. We no longer answer the phone unless we know the person on the caller id. We are on the Do Not Call list. That's crap. It doesn't work. Robocalls are illegal. Does Bridget know that?

I have registered all my phone numbers in the national do not call register, and I haven't received any call since then!

Getting calls from 1-877-317-5659 3. Or 4 times a day for months. Checked with reverse phone number site and it isa relemarket number. Calls 7 days a week Starting at 8am ,noon,pm,and evening. I blocked the number on my phone,but still the calls. I hope that people will start blocking these calls. Maybe the robocalls will give Up.

Florida has the right idea. If you are on the do not call list and marketers or etc. call you, you have a book to list the caller and send to the Agriculture Department. Those people are fined $500.00. You are not able to get "We are on the donot....." and the caller is gone and your number apparently removed from the database.

I don't understand why a telephone company will not put a stop to this. At least the caller should have to give a business name and brief message.

We are Senior Citizens and we do not feel we can answer our phone due to robo and other calls. It is windows, computer techs, warranties, soliciting donations, you name it. We pay a whopping phone bill for the few calls we receive for us. We do not ask for the calls, not interested in the calls, so please do something so we can enjoy our high price phone that is being used for others welfare.

It's time to make all telemarketing calls illegal.

Charity calls, charity junk mail! They need to STOP! I get all kinds of free gifts from charities and I don't need or want any more!!! I've tried writing or emailing them to take me off their mailing list or put me on their do not call list, but that doesn't work! I keep getting mail and phone calls from new charities!! I tried sending the mail back, writing return to sender on the envelope, but the mail carrier said I couldn't do that, cause the mail wouldn't return to sender. It would only go to a dead letter office. The mail and phone calls are driving me crazy!

Charities are exempt from National Do Not Call Registry , so even if you register your number, charities are allowed to call you.

However, if a fundraiser calls on behalf of a charity, you can say:

  • I don't want calls on behalf of this charity
  • I don't want calls from the charity itself.

If you get calls after you told them  to stop, please report it to the FTC at FTC.gov/complaint.

Been trying to stop them for months to no avail. Now I keep them on the line as long as possible, taking up their time and ultimately they hang up and the call stops.

I didn't know about the scam using my own phone number and it took me by surprise so I did hit 9 to flow the instruction and find out what company they were calling from. He was talking too fast and I don't hear that well but he did not answer with the same name each time I asked. He said he represented Chase. MasterCard, Visa and more but I quit listening and asked how I could reach his employer and he said he was trying to save me money on my credit cards and I said I cancelled my cards so tell me which bank gave you my number and he would not do if. How can you file a complaint when they show the caller ID is my own phone? I have enough medical problems I don't need the ongoing stress from this and I don't have a home phone anymore because of this. I'm ready to go without a phone at all or buy a disposable phone for emergency services and to contact relatives but that's not fair. I pay taxes and I have my rights and don't see anyone protecting my right to privacy. I can't even file a complaint because all of the numbers aren't real so how do I complain when the caller can't be identified?

I entered a comment yesterday evening about a call that came from what appeared to be my own phone but I also looked at more information and others comments. I know it's not my cell phone companies fault but these texts or calls that are picked up, messages left,it takes up my minutes, my storage even if I block them. If I delete them I don't have evidence of the messages and again if the number is "spoofed" how does the FCC find these people to act in our defense? My brother told me there is an app I can buy but why should I spend more money for my civil rights and how long or how much is enough to protect my privacy? Identity theft protection, insurance poor since everything has to be insured but insurance doesn't cover everything so you have to have a home security system and it's getting ridiculous that we have to pay so much just to have a normal existence! I am sure there are lobbyists for all the above that don't want legislation because the industry that makes money helping us is actually getting rich from it. Watched an old show called The Boonies and can see why people move away from technology; there is no technology friendly to any user when it invades your life. I can't even safely opt out of an email because I can't open it. I just move it to spam. There should be simple free user friendly ways to educate the masses how to use your phone or look something up on the internet without getting thousands of unsolicited emails. This subject alone had thousands of hits and of course the few lines I could see had solutions but you could tell they were marketing and not news articles or it was a news article but to read it you had to turn private browsing off and the advertisement for the article started sending me emails so I at least learned a safe site is https but safe doesn't mean I want them to latch into my phone and email and harass me. I like the post that said someone is required by law to show their real number and if it was unsolicited and have been told not to call back; the next time you would redial and it would charge the marketer .25! With all my unwanted calls that could pay the costs of the identity protection plan!

I have a brand new phone and account only 25 days now the number was obviously someone else's who was having bad-debt issues - not knowing how to deal with it like an adult. The day after I activated my phone the calls started. If you discount Sundays when they don't seem to call there's been about 145..ish unsolicited robo-calls. That's an average of 6.59 per day roughly. I finally contacted a lawyers two days ago. Today the calls seemed to have stopped (only 3 came in, two were known sociopathic low brow knuckle dragging scammers). As soon as I started gathering records and organizing them for the lawyer the calls stop. Isn't that just ironic. I'm 69 years old and I don't need this nonsense; too many other things in life have much higher priorities. Why the gov. can't stop this crap BEFORE it begins seems to be misdirected resources issues. They put too much time into finding phantom terrorists by spying on average citizens' phone calls and internet use, but they can't located these robodialing scumbags, who are nothing more than warts on normal society. The fact that they are basically bad people annoying good people is bad enough, but the fact that they do it so effectively using great cutting edge technology makes it all the worse. I fail to see why the federal gov. seems totally inept here doesn't surprise me, but it does anger me. The job of gov. is to protect the population it governs. Why the FCC can't employ adaptive technology while the security services are witch-hunting the general population for so-called dangerous potential terrorists, tells me they may have their priorities turned around somehow.

If everyone with a cellphone sent the White-house a brief letter saying they were considering withholding paying of all taxes that year, I'd bet there'd be some rapid changes made in how the gov. is looking for bogey-men instead of finding the real lowlife morons. I had one caller from Mexico calling me 9 times yesterday alone, and 6 or 7 other times in the past five or so days, including one call today. What's funny is how this moron/idiot stopped calling me today, only after I figured out what bank this other person having my number previously was in a bad-debt situation with.

Fortunately I also had an account with them in very good standing (paying my bills even before they come due). They listened carefully to me as I explained it was a brand new cellphone account and the number they were trying to harass was now mine - not the foolish simpleton who had used it before me. They did some checking of their records, proving I was who I said I was etc. - and got it ironed out especially after I told them I'd contacted a lawyer already. Today the calls from this creepy bean bandit stopped. I still got a couple other calls but I was amazed how after contacting the bank in question. They got the message and stopped the bullshit.

I actually stumbled upon the bank (also my bank too) by accident and coincidentally; they had sent a text msg. thinking my number was till going to the other person - the former number user. I put it together after talking to the bank people about my account status. The light bulb went off, the person with the bad-debt problems had an account with them too, and they were sending a text to her (her name was Ramona I found out, she had all kinds of student loan debt). Anyway the calls seemed to have stopped on a seconds notice. The bank is behind a bout 3/4 of them, they hired the scummers to do the harassing and it stopped as soon as they realized the were harassing the wrong person.

I continuously receive calls from numbers that don't exist. They should have one number to use not many.... This is unfair when trying to report this. I can on any given day report four to five calls. When I call that number back it is a non-working number or hangs up on me. This in itself should be illegal.

Yes this is a big nuisance that is increasing exponentially. I thank FTC for trying to develop strategies. However this info from FTC needs to be sent out to everyone. I was lucky to come across this FTC message only after doing an internet search. I wish I knew back on March about this info.

Thank you for this helpful video! At one time I was getting scam/ robo calls 2-3 times per week. So a couple months ago I registered my phone number on the DNC registry. But shortly after doing that it's like the flood gates opened up, and now literally every day I'm getting scam/robo calls. I really don't get why the amount of scam calls changed after I registered my phone #, it's bizarre imho. But, it's most annoying and frustrating. Whenever they call I don't answer my phone, and the last few scammers have left me VM's...voice mails! Having to listen to my saved VM's just to finally get to their nonsense and delete it is very frustrating! I truly hope one day these people/harassers can be stopped for good. I appreciate all the FTC is trying to do now....keep fighting the good fight!

The FTC is doing nothing substantive to stop this abuse. The Do Not Call list has become a directory for the scum-bag companies. The FTC can't or won't stop these companies. The law has to be zero telemarketing calls and criminal prosecution of offenders. But it will never happen because the telecommunications industry has power over the lawmakers and you and I don't.

I hope that whoever got the automated call from (949)009-0301 didn't press 1 after getting that message about their computer, which I find is completely bogus and that no tech support ever makes unsolicited calls.

recommend Interagency agreement with Seal Team 6. keep them in practice

I got the message and they said you will receive the call and press the two digit like 48 0r 30. I press the bottom they said some kind of service is activated. And conform your name.I don't understand what was that. Is it scams? Please give some hints.. Thanks

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

Thank you for video, I didn't realize so many people were having this problem and actually reported it as a phone defect. I just started getting them this past year and think maybe as I have arrived at their senior citizen list.

As I was just watching the video I got a Rob call just now, they call all day long and into the night.We are so sick and tired of these calls and nothing can be done to stop them ? I don't understand ? Is there a certain number to call just for Robo Calls to be blocked or is there only the Do Not Call.Gov number ? When they call they don't say a word and hang up , what is the point of this ? Any help out there ?

The FTC doesn't have a separate number you can call to block robocalls. If you're already registered for the Do Not Call list, you shouldn't get calls from businesses that follow the law. Unfortanately, scammers don't obey the law.

If you're getting a lot of calls from the same number, you can ask your carrier about call blocking solutions, or see if your phone or answering machine have blocking options.

This FTC video shows some tips and tricks people use to cope with robocalls.

My carrier blocks all call wit no CID. This does not stop the daily robocalls. If I do not recognize the number or "unknown" as the CID name I do not speak into the phone when I answer it. If there is silence or recording starts then I hang up.

Requiring Carriers to not forward Spoofed CID calls is the only answer to stop this. Similar rule that Banks cannot pass on Counterfeit Money.

Unfortunately the answer will not come from the Telcos and Carriers, they are making money passing these Bogus calls on. The consumer is the victim.

If the FCC would prohibit spoofing of caller ID information, and if service providers would prevent it, it would be harder for robocallers to do what they do, and easier to block them. Why isn't this happening?

To the FTC: There is no TRY. There is only DO. These are electronic calls - easily traceable. It would be easy to stop, at least the larger offenders, if the law was more than lip-service.

It's time to outlaw all telemarketing. The FTC doesn't have the ability to handle the current level of calls made today. VOIP systems let criminals hide behind spoofing systems. Easy solution outlaw all telemarketing.

I get calls from a business and they have multiple real agent that calls so it's not illegal and I can't do anything a cause I live in Canada so the ftc can't do anything

Don't Answer calls you do not know. Make sure your number is blocked and call back. They do not who is calling. Mark the number so you do not answer in the future. 1 or 2 calls and they quit calling. Plus I hardly get any calls any more from different companies. I'd you answer that's the time you will get most calls. It's easy to stop. In joy your free time

Please, FTC, put a stop to offenders of the Do Not Call list. Else what good does it do to have the list?

THE DO NOT CALL LIST IS A JOKE I KEEP GETTING THEM EVEN AFTER I SIGNED UP 6 MONTHS LATER AND STILL TODAY THESE IDIOTS CALL

REWARD REDEMTION CALLS ME ALL HOURS OF THE DAY AND NIGHT EVEN AT 11 PM THESE FREAKS CALL

i actually got a robo call that showed my phone number has the number calling.

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