The top frauds of 2016

Three million of you called, wrote, or went online to tell us about fraud or identity theft in 2016. Each one of those reports is important to us – and to other law enforcement nationwide and helps us bring cases against scammers of all kinds. Sometimes, these cases result in refunds for the affected consumers. But these reports also add up to a picture of what happened during the year.

2016’s big news is that, for the first time, imposter scams passed identity theft for the number of complaints. Debt collection was the top complaint for the second year in a row – thanks in large part to one contributor of reports that lets people forward debt collection messages from their mobile phone. But imposter scams are number two, followed by identity theft. That shift is notable – people are reporting government imposter scams in increasing numbers.

What else was news in 2016?

  • For military consumers, imposter scams are the number one complaint category, followed by identity theft.
  • Out of the 1.3 million fraud reports we got in 2016, people reported paying $744 million to scammers – with a median payment of $450.
  • More than half of people who reported told us how they were contacted for the scam – and 77% of those people said it was the telephone. Only 8% said email and 3% said mail.

While reports of fraud were 42% of reports in 2016, identity theft was 13% of reports – most of it about employment- or tax-related fraud (34%) or credit card fraud (33%). And there’s lots more information in the Consumer Sentinel Data Book, just released today. Look up your state and see what people are reporting in your communities.

Your reports matter. In 2016, the FTC brought cases that forced companies like Volkswagen ($10 billion) and Herbalife ($200 million) to refund money to consumers injured by those companies’ deceptive practices, and also directly returned over $160 million to people affected by scams.

If you ever spot a scam, please tell the FTC. Here’s why:


Blog Topics: 
Money & Credit


Yes please

Please if any of you meet a handsome young man of Tinder by the name of Jordan he is sitting in a car in one pic and bending down in the grass in another. Stay away please he is a scammer of vicious kind!!! He has a pic of him sitting at a table in a dark jacket the background is a yellowish color the pic that bothers me is him holding his daughter she's young with orange hair!!!
He goes by the name of Jordan Arehart'
Says he's from the Netherlands and is a sargeant in the army! His ex took him for every thing and he has no phone and communication is thru a computer or tablet that has no camera it's a lie!!! Now he says he's I syria and won't be back until August!! He's really good so beware of him!! Hell send you a pic of a very handsome man in uniform with the name Arehart on it it's fake with photo shop
Hope this helps someone out there he's broke my heart also!!!
His poems are simply beautiful however plz don't be fooled by this!! He has given many different excuses as to why he can't call me!! The one 2 minute I got the voice did not match him at all the accent was horrible!!! Says he's been in the us for 20 years! His daughters name is Lisa she's in Ohio with his Ex!!
I come from a long history of military in my family and he got me for a small amount of money!!

To add to this post if I may I've found the man he is impersonating and he's a veteran no longer in the military!! I wish I could post pics on here! To add to this there's a Bruce Rodriguez involved that's fake and he also goes by jordan carpenter
The scamner is Nigerian
Last name he gave me was Nicholas Lett
Please be aware!!!

I have become a victim of identity theft again this year!!!
Year's (2013)2014)-(2015)-2016)-2017) that is 5 years in all, I just received a notification that my medical records have been compermissed.
I'm so tired just want to give up!!!!

Keep uo the good work.. How about getting some these lowlifes a little prison time, lifetime perhaps.

How does one find out if AARP is selling my telephone number to solicitors. Since joining I have received numerous calls regarding products like Life Alert, sales calls clearly targeted to the elderly. My communication with AARP has yielded nothing. It seems odd given their repeated scam warnings. If I am right, and I think I am, I want AARP held accountable.

You can contact the company's membership department and ask them to send you information about its information sharing practices.

What is going on with the Western Union case? I have not seen any updates. Thanks.

Getting text messages from a 660 area code asking if I still was looking for work. I posted my resume with Craig's list and that's how he got my phone # (yes, I was dumb but since fixed that). Wants me to accept packages for him(?) and forward them to whom he says. Pay in advance weekly. I said no. This is not the first one but I want to start reporting these.

I read the Consumer Sentinel Network Complaint Type Count, which showed a decline in total complaints for second time since 2001 (big decline compared top 2004 to 2005). I would like to think that NoMoRobo is having a positive affect here. I know it is for me.

Page 10 really puts thing in perspective for us seniors. I think this is a good chart to share with the two senior centers I'm a member of. The state specific stats are not good for my state, arrrrggggg. Nice to know any way. I will share this with my friends.


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