Assistant Director, Consumer & Business Education, FTC
Next week, the city known for high-rolling gamblers, world famous entertainers, and The Mob Museum will host another fascinating and diverse group of people – librarians. Librarians serving students, scientists, historians, the military and communities across the country will be at the American Library Association’s 2014 Annual Conference at the Las Vegas Convention Center.
Claims you can “Make Big Money Working From Home!” can show up online, on utility poles in the neighborhood, even on your phone. Some promotions that sound promising are cover-ups for a con, like the sham payment processing business that took more than $5.4 million from people in less than a year. The FTC stopped the operation, and has reached a settlement with two individuals and six of the companies involved
The operators of a telemarketing scheme that allegedly took millions of dollars from people trying to start home-based businesses have agreed to settle charges brought by the FTC and the New York and Florida Attorneys General. As part of the settlement, the defendants are banned from selling business development services and work-at-home opportunities, and must surrender more than $15 million in assets.
You know those commercials you see on national TV selling everything from clothing to electronics, even weight-loss products? It’s tempting to call the number on the screen, many of us do. When you place an order, you trust that the company you call will send quality products. But the latest scam targeting Spanish-speaking consumers shows that isn’t always what happens.
How does a fixed rate mortgage compare to a variable rate mortgage? What can you do about a store that doesn’t honor its refund policy? What if you have a complaint about an insurance company?
The world can be a tricky place for consumers. It takes time and energy to research companies, compare products, and stay up-to-date on the latest scams. At times, it might feel like a full time job. The 2014 Consumer Action Handbook can help, and it’s now available to order or download for free.
People often rely on advertising to provide information about products. So regardless of the pitch, it’s critical that the information be accurate.
American Plastic Lumber (APL) advertised its plastic lumber products — including picnic tables, benches and trash cans — as being made almost completely of recycled plastic from items consumers already used, like milk jugs or detergent bottles. According to the FTC’s settlement with APL, the company’s claims that its lumber was made from plastic that consumers had used were false.
RMCN Credit Services, Inc. — one of the nation’s largest credit repair companies — has agreed to settle charges that it lied to credit bureaus about information in people’s credit reports and illegally collected fees before performing any services.
Thinking about squeezing into that itsy bitsy teeny weeny yellow polka dot bikini — or baring your bod in that form-fitting suit? It’s beach season, and those quick weight loss products might seem appealing. You’ve probably seen the ads for pills, powders, patches, belts, and creams promising to melt the pounds away without any diet or exercise. But do those products really work?
Learn how to tell fact from fiction when it comes to weight loss products. Play the FTC’s new Weight Loss Challenge game, and have fun getting the skinny on safe and effective weight loss!