Who's really calling?

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The millions of people who reported scams last year told us that imposters were the top fraud of the year. Imposters have called many of us – maybe even most of us, pretending to be anyone from the IRS to a family member in trouble, from fake tech “help” for your computer to a business selling things that turned out to be bogus. Their goal? To get your money as quickly as possible.

Thanks to the Legal Aid Society of Hawaii, we recently heard about scammers calling to ask for contributions to the “Legal Aid Society” and pretending to be from the “national legal aid/defenders office.” A quick search of the phone number the callers used showed complaints for different kinds of imposter scams. (Of course, scammers can make caller ID show any number – even the name that shows up on the display. So don’t rely on caller ID to help you decide if a call is legit.) Imposters can pretend to be anyone, but the twist on this imposter scam is that the scammers are pretending to be from well-respected community service organizations and appealing to your civic spirit.

To make sure your donation dollars are doing the good you want them to, learn more about giving wisely. If you get a dubious call, or one that pressures you to donate right away, tell the FTC so we can investigate. We rely on you – and our partners in your community – to tell us what you’re seeing. In fact, our most recent imposter scam case – against a company that pretended to be from a community help center, the government, radio stations, and companies like Walmart – came about because of a tip from a legal services group in Washington, DC. So every report, from everyone, makes a difference.

Tagged with: charity, imposter, scam
Blog Topics: 
Money & Credit

Comments

How about making caller id work as it was intended and making it much, much more difficult for the scammers to forge the caller id?

I pay my phone service provider for caller id service every month, but the scammers have made caller id almost usless.

Amen Brother

I just don't understand why the FTC allows these scammers (or anyone else for that matter) to mask or change their numbers in order to dupe innocent people. This makes them a big part of the problem and they need to change the policy because it's really, really, stupid to let them do this.

I agree with you, and they DO have the capability to do what you suggest. Just like e-mail, which is also capable of being completely forged, all it would take is to actually check the Sending agency is as stated, it should be dropped in midstream and sent to the floor!
The REASON it doesn't happen is because ISP's el al, and phone companies do NOT want to have to rewrite their software to make those tests. They consider the spending of ANY money for this to be too much, even though, if after a version or two of their software in perfecting it, would cost them nothing until and unless they came up against new threats.
With e-mail, it takes no more than adhering to the RFC's et al; it's already written! But, it is universally ignored. Universally, yes; it's totally ignored; even though it is required. Spam could be wiped out almost overnight and the phone problems probably within a few weeks. It's the same for the phone companies.

To the writers commenting on paying for useless caller id and and who can fix it. Although the FTC does a good job of keeping us informed, I believe it is the responsibility of the FCC to regulate landline and cell phone companies. The FCC needs to step up and require these companies to fix the problem. New thought - can the FTC file against said companies for marketing and charging for services they aren't accurately supplying?

How about a local zone caller id, that when checked from my tablet shows it originated in Bulgaria!!

It is getting to the ridiculous with the number of scam/robo calls that are coming into my home -- at least 12 a day. When they start (of course I don't answer), the calls will then roll from phone numbers all over the country, just one after another. I have filed complaints with the FTC with many of these phone numbers that appear on my call log, but they continue to come in. I have severe cardiac diseases and have to contend with scammers on top of it. If I am in another room when my phone rings, I have to then get to my phone only to find out it's another scammer!! Something MUST be done by the FTC to put a stop to all of this crap. I am not the only one getting so many calls in a day, as my friends and family are also experiencing the same harassment!! I had a call come in the other day actually identified as "Fraud Caller???"

bjeff, that sounds awful. Fortunately I have only a cellphone. It isn't more expensive than a landline. We don't need both.
With heart issues, just inform friends and loved ones,for now, be prepared to leave a message. If it is emergeny,set up a call strategy. Such as call let it ring once or twice, hang up and call right back. That really helps make it easier. With your heart issues,it's unlikely your loved ones would object. That just my unsolicited advice based on 51 years of phone things.
I hope you're feeling good! Bless

Some people need landlines for 911 calls, as the address is associated with number and cell phones are not accurate on detecting location.Landline needed especially for someone who can't talk when in an emergency.

Some towns have a service where you can call and give them you cell number and it will link it with your home address if you call 911, but it's not available in all areas

I get voice messages on my computer saying A have spyware virus FOR a fee they will remove and protect me Is this real ?

Scammers take advantage of your reasonable concerns about viruses and other threats. They know that computer users have heard time and again that it’s important to install security software. But the purpose behind their elaborate scheme isn’t to protect your computer; it’s to make money. For more information, see the FTC article, Tech Support Scams.

Right! Phone companies need to take some responsibility for protecting their customers!

I suggest that you have unrecognized calls/numbers to go to your voicemail. Scammers with masked numbers generally would not leave a voicemail message. Also, utilize your block call feature which is a standard feature for mobile and VOIP phones. I have had much success with the scammer-deterrent methods mentioned.

I have been getting all of the calls mention but noe people are calling my phone asking me to stop calling them to sell stuff and I never called them they give me my phone number because they took it off their phone. all agencies know about the fraud and I would like to know what are they doing to stop it and how much more will my phone bill be when they do step in.

If you don't recognize the number, let it go to VM. If they don't leave a message then block it immediately.

It isn't in the carriers scope of abilities to disallow the caller i.d. to be able to bypass the evil these programmers and app developers partake in. Sorry. Don't use your valuable mental abilities on the wrong target. Ya know what I'm saying? It's usually foreign terrorists trying to get out dollars to fund their cause. I do respect your view. It makes sense. Yet they aren't to blame. Usually they come from online gaming or entering for a newsletter, sweepstakes,any time you give your info to an atypical entity. I figured out where mine were coming from. TapJoy. Online gaming way to get credits to play. Try to remember anything. Track those jerks down, if you have time.
Good luck. We're all in this together. Be vigilant. We are now closer to The Machine than ever.
Let's get em. Bless

I was looking through the Internet about the guys from I don't know where who call and say your computer has a virus, did not fall for that one! My voice mail doesn't have my name or number, but it has one crazy recording. I let the ring go to voice mail wait and if no message I immediately block them, my block numbers are crazy long! I actually fought with the IRS 30 years ago she said she was from the IRS and needed information and I would not give it to her. I went to the IRS her name in hand and talked to her! Don't know who it is block them on your phone! Stay safe!!

I have received numerous calls with the caller stating that they are calling from the US Government The first thing I do is ask them which gov't agency and the department, they don't know what to say so hang up. AAnother thing to watch for is the area code. If it is an official call, it would be from the agency Headquarters so it will have a Washington D.C.area code which is 202. this is not a guarantee that it is official but then you ask what agency and department even the address in D.C.. I found, if they claim to be IRS, you should write down the phone number calling and then call the IRS hot line at 800-366-4484. A call to your local Congressman/Senator's office can be of help also.

Good morning,

Today 5/4/2017, I received a phone call from what I believe is a Scam. I did not make any payment but here is the situation and I hope that it will help put information out to help others

This is the phone number that called: (912)-200-9896.

The issue was they demanded that I pay over $3,000.00 and that if I didn’t put a payment down of $300.00 while I was on the phone, they would take me to court and I would have to pay $35,000.00 and also that a local sheiff would show up to my house and serve me papers.

I told them that I did not have that money so I could not make the payment. PLEASE PLACE THIS PHONE NUMBER EVERYWHERE,

I called the number back and I confronted them that I knew that it was a SCAM and the gentlemen on the phone admitted it was and begged me not to call the IRS or reach out to them.

I wanted to post this number so you would know. I am very upset and would like to bring this scammer to light.

details Phone Number Details Phone Number: 9122009896 Owner Name: On File - Click Here Most Current Address: On File - Click Here Area: BAXLEY, GA (Georgia) Phone Company: REIGNMAKER TELECOM INC - GA Switch: VDALGABBDS0

Tell them if they have a warrant for your arrest, to come get you. Tell them you will be waiting outside your home on the curb...Thieving SOB's

NEVER call a number back! Some scammers can seize your phone line if you initiate the call and then sell the "conference call" all over the world and YOU will get the bill. You will not be able to hang up from the call you made. Oversea rates are incrediable. Be always doubtful.

I got a call yesterday. Dumb me because it said pharmacy. I neglected to look at the caller id #. It was a different city from me. I just said hello and no one answered. I hope I haven't gotten myself into trouble. I'm usually quite aware of this kind of thing. Nothing to do with charity because I don't answer my phone because of these and other scams on landline phones.

Have been getting solicitation calls (on my cell phone) of every sort for several years, at least two a day. May change my phone number and see if that will help. I've not answered important calls because I do not want to speak with the idiots who are soliciting. YES, I'm on the national do not call list many times over and that is not assisting in any way.

I often get calls asking to donate to the "Fraternal Order of Police" - sounds great, is that some sort of charity that helps the police out? No, it's effectively the union for the police. Do unions need our money - if they even get much of it.

I received the same call. I told them that I had worked for Law Enforcement (I did) and that we NEVER solicited over the telephone. I asked if they were Law Enforcement and they said NO. I asked just how much they receive for doing the calling for Law Enforcement. They told me seventy percent. I told them it should be reversed, and to take me off the calling list.

I think most of these calls are scams.

I got rid of most of these calls years ago by telling the caller I hated the police (the truth). ha ha ha.

Its so bad we get calls from 8 am thru to 9:00 pm. We are planning to have our landlines removed because if the hassel. Of course, then they call our cell numbers too. All numbers for everyone in the household are registered with the do not call registry and have been for years. W cells we can easily block a number instantly with each call.

You need to file a complain and report all the calls.How to do this is on do not call registry web page for landline and cell.

I was told by a RUDE woman that I had to re register every year on the do not call list. All of my families numbers are registered but I get at least 5 calls a day! I have filled out the complaint forms on line, it doesn't do any good. What is the point of the registry if the law is not enforced. If the government wants to balance the budget the they ought to collect the fines from these offenders!

Registrations on the National Do Not Call Registry DO NOT EXPIRE. If you have previously registered your number, there is no need to register again. Go to donotcall.gov to register.

Another repeatedvaller is Rachel with Card Services. Once she changed the caller ID to PNC Bank. Another is for delinquent student loans. We have no student loans so that's easy to hang up. We just don't answer the phone unless recrecognize the caller ID name.

Rachel with Card Services is a "Whack-a-Mole" business; FTC takes one out in court, another one pops up. We need to just keep reporting them.

I have found most of the student loan calls are from Sallie Mae. I started calling Sallie Mae back and asked why they were calling me, Sallie Mae would give me a name, I would tell them that person has never been here (the truth), and Sallie Mae would quit calling me. I have never had a student loan.

Thank you for this info. The number of calls we get daily is astounding. Blocking #'s only helps the first time because they change a digit and call again. I am constantly reporting these #'s but realize that they are bogus.

If the FTC and the FCC would actually get together, they could stop 95% of the scam phone calls that American's are forced to endure almost every day. Not a day goes by that I haven't received at least one robo/scam call on my cell phone. And, the call (even though it has a different name/number on Caller ID) is most often a duplicate of an identical call I've received many, many times in the past. How about some information as to why these perpetual offenders can't be stopped!

I never fail to curse these creeps out.

I am 74 and i get so many bogus calls that i don't answer my cell phone anymore unless i know the phone number. More the. 50% of my calls are numbers from all over the country. Why can't you make caller id companies make them better and more secure ??

I know what you mean. An elderly person in the household gets so many scam phone calls that I let a blocking app handle the calls. I also put the phone on silent because there are about 10 scam calls a day. If it's a real person they can always leave a message. The block app does not stop the person leaving a message (get robocall messages too).

Are you a member of AARP? They are notorious for selling member information. I joined and made the mistake of giving them my home number. The scammer calls increased ten fold.

Just received a call saying that I didn't pay my taxes. Threatened me with a fine,etc. Paid my taxes and IRS cashed my check. This has been around,but apparently they are still finding people to scam.

can you tell me this number i get on my phone are they scam numbers 706572-7865 737-600-8286 470-639-9249 706887-5053 269-941-6136 866-452-6442 951-366-4135

My cable provider offers a product that has virtually eliminated robo and automated calls. This feature was a one-time $30 charge and works with my land line (really an internet line now). It would be a HUGE ;>}benefit if the FTC and FCC would work together so that all cable/phone/communication carriers were required and incentivized to offer this service for a one-time fee for each line - including mobile phones and text messaging. Maybe a carrot for up to two years and stick after that. Of course, fixing the Caller ID spoofing would be important too but that could take significantly more time and money.

in 2011 I was scammed for a HUGE AMOUNT of MONEY from Bank of America. In 2010, after 46 yrs of marriage I learned my former spouse committed Bigamy in 2009. Shattered does not explain my mental and emotional state. I should have been hospitalized. Yet alone with no help at all I fell prey to scammers and participated in the crime. Since then my computer is a source of Hackers. Constantly. (In fact 1 entered my computer, before my very eyes and I started battling the cursor with them. A notepad was pulled up and the hacker wrote "you have been hacked. I know how much money is in your account. I am going to take all of it!" Immediately I called my Computer Service which is Max PC Experts 247 (I have been through many services who turned out to charge me for software I never received which I have no way of knowing-another way to be scammed). So far this service has been up front......(I guess but what do you really know). I deal only with 2 technicians (supervisor and his tech). The supervisor was at work thank GOD and he was able to kick out the Hacker who was from Mexico. Coincidentally I had been talking to a subscriber of a dating site for a couple of days - this person talked me into using our Emails to talk - I believe it was this person from the dating site. I needed a higher level of Software to Protect my PC. So I shelled out $500. I was told the tech himself would absorb $500 himself. I am scared out of my mind. I have no way of discerning truth from fiction.

IF you paid $500 for upgraded software, you've most likely been victimized again. I don't know who your "tech" was but I would take the computer to a reliable company and have them cleanse the system.

I constantly get Robo-calls where the pre-recorded voice mail starts by " advising that there is nothing wrong with my credit cards....I immediately hang up and block the number used on that call. Once I tried to call back and got a recording , allegedly from the phone company stating that " the number you have called is out of service"...It's NOT , it's most likely a pre-recorded message for their system to answer any in-coming calls.

Actually, that number you saw might really be out of service. They are probably disguising the number they're actually using, and faking the caller ID number.

You were called by Rachel from Card Services; one of the most prolific "Whack-a-Mole" scam companies out there that the FTC keeps chasing.

We get so many scam calls nowadays that I no longer answer the phone, letting the answering machine pick up first. Our land line has become such a robocall magnet that we're considering cancelling it entirely, as others have been forced to do. If the phone companies don't stop robocalls, they'll continue to lose customers.

I'm with you. I don't answer any unknown phone numbers either. And if it was something legitimate, they would leave a message on the answering machine. I am also on the "Do Not Call" registry, but apparently it is useless. And I've updated it many times.

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