Consumer Information Blog

Western Union refunds scam alert

We’ve heard that people are getting official-looking emails about the Western Union settlement. The thing to know is that you cannot apply for a refund by email. The scam emails we’ve seen ask for information about your Western Union transaction, along with your name and address. These emails are scams. Don’t respond, don’t give any information.

The only way to apply for a refund from the FTC’s Western Union settlement is to follow these steps:

Blog Topics: 
Money & Credit

Refunding $10 million after tech support scam

The FTC is mailing partial refunds to about 37,000 people who bought unnecessary tech support products and services from Inbound Call Experts, also known as Advanced Tech Support. People are eligible for refunds if they bought the company’s products and services between April 2012 and November 2014, and filed a refund claim with the FTC before October 27, 2017.

Blog Topics: 
Money & Credit

Bitcoin + online chain referral = illegal scheme

Ever get a chain letter in the mail or online? Then you know the drill — you send money to a person at the top of the list, then take their name off and add yours to the bottom before sending the letter to more people. If the letters keep going, you’re supposed to make money as your name moves up the list. In fact, most people are guaranteed to lose money.

Chain letters have been around for decades. Today’s twist: online chain referral schemes involving cryptocurrencies like bitcoin and Litecoin.

Got Toys"R"Us gift cards?

If you’ve been following the news, you’ve probably seen that the iconic Toys"R"Us is winding down its business operations in the U.S., and closing its stores across the country, including stores in Puerto Rico. According to Toys"R"Us, you have only until April 21, 2018 to use your Toys"R"Us gifts cards.

Blog Topics: 
Money & Credit

It’s National Password Day

When is the last time you reviewed the passwords to your bank account, e-mail or credit card accounts?

Today is a good day to do it. Why? It’s National Password Day. Together with the Better Business Bureau (BBB), we are sharing tips to make your passwords more secure.

Watch out for these new tax scams

They’re at it again... tax scammers scheming new ways to steal personal information and money.

Blog Topics: 
Money & Credit

Korean-language information from the FTC

Scams affect people in every community, and the FTC offers information in several languages to help them spot and avoid fraud. For example, we have a new video for people in the Korean community and those who work with them: How Scammers Tell You to Pay / 사기꾼이 돈을 요구하는 방법.

Blog Topics: 
Money & Credit

Military Consumers and Sentinel: A deeper dive

Last week, we gave you an overview of the latest Consumer Sentinel Network Data Book. Today, let’s look a bit more closely at the data from military consumers. We got more than 113,000 reports from military consumers in 2017. Although not all of them gave details about their military status,more than 28,000 are servicemembers, their family members, and inactive Reserve or National Guard, and more than 78,000 are military retirees or veterans. Here are a few interesting take-aways.

Blog Topics: 
Money & Credit

FTC continues to crack down on student loan scams

A lot of us have student loans – and some of us have trouble paying them every month. Some companies claim to resolve that issue by saying they can help you pay them down quicker, cheaper or get them forgiven altogether. Be cautious – some of these companies are running scams.

Here are some tips to avoid student loan repayment scams:

New Medicare cards coming soon

New Medicare cards are coming soon. Here’s what you need to know about your new card. Plus, how to avoid related scams.

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