With today’s technology, organizations and companies can collect and analyze massive amounts of consumer data at lightning speed. What people search online, buy in stores, and do and say on social media is information that helps companies market more efficiently. This era of "big data" may hold lots of promise – but also some pitfalls.
Next month, the FTC will explore the use of big data for marketing and other purposes.
You may have heard about it in the news: reports that Russian hackers have stolen more than a billion unique username and password combinations, and more than 500 million email addresses, grabbed from thousands of websites. What should you do about it? We asked our resident expert, Maneesha Mithal, director of our Division of Privacy and Identity Protection.
If you’re behind on your bills, you’ll probably get calls from debt collectors. Their job is to get you to pay or make arrangements to pay. But any debt collector who harasses or threatens you is breaking the law. The Federal Trade Commission’s cases against Credit Smart and Regional Adjustment Bureau highlight the facts of life every consumer facing debt collection should know.
The FTC is mailing refund checks totaling more than $16 million to 18,571 people who paid American Tax Relief, a company that claimed it could reduce their tax debts. Under the settlement, the defendants turned over millions of dollars in assets, and are banned from telemarketing and selling debt relief services.
If you’re a servicemember getting ready to deploy, you most likely have a “To Do” list. FTC staff suggest your list include placing an active duty alert on your credit reports to help minimize your risk of identity theft.
With vacation season in full swing, it’s easier than ever to lose track of a wallet in a winding airport security line, or on a crowded, sunbaked beach. Rather than spiraling into a panic about your wallet taking a vacation of its own, here are some steps to take right away.
A U.S. District Court recently ordered the operators of several international tech support scams to pay more than $5.1 million for convincing people that their computers were riddled with viruses and then charging for bogus support services.
We’ve written before about tech support scammers. They call and claim to work for well-known companies like Microsoft, Norton or McAfee. They say your computer is infected with malware and then ask for remote access so they can “fix” it. Or they place ads in online search results to trick you into calling them.