Assistant Director, Division of Financial Practices, FTC
Even though it’s a new year, some things remain the same. Illegal debt collection is still a big problem – which means it’s a big deal here at the FTC. We’ve made some progress: you might remember the 115 cases we announced in November, working with more than 70 law enforcement partners. That was big, but we’re not done yet.
Today, we’re announcing four cases against debt collectors who did pretty much everything wrong – and the release of one video with the story of a veteran who did pretty much everything right.
Severe weather and historic flooding have left people in many parts of the U.S. battling to save lives, homes and businesses. The last thing anyone needs are scam artists who prey on the misfortune of others. Common natural disaster scams include debris removal and clean-up, shoddy repairs and construction, charity fraud, and imposter scams.
Here are some ways to arm yourself against scammers who use weather emergencies to cheat people.
Imagine if you could improve your memory, attention, and problem solving skills in all aspects of your life — just by playing some simple “brain training” games online or on an app. Games that could help prevent age-related memory decline, including dementia and Alzheimer’s disease. Games that could help you at work, school, or with everyday tasks — like remembering where you left your keys, or quickly recalling the name of a person you just met.
That’s just what Lumosity claimed its games could do, based on “proven neuroscience research.” But the FTC charged that there isn’t solid science showing that Lumosity’s “brain training” games work the way they say they would.
As the year comes to a close, you might be getting lots of requests for charitable donations. If a cause tugs at your heartstrings, but the charity is unfamiliar to you, take a few minutes – and a few steps – before giving.
We all kick back a little during the holidays to enjoy fun times with family and friends. But having fun doesn’t mean relaxing the rules – especially when it comes to teens and alcohol. If you’re throwing a New Year’s party – or attending one – keep the celebrations safe by keeping an eye on people under the age of 21.
Chances are, the older people in your life are wise to scams – and may even have taught you how to spot and avoid them. But, if you’re spending time together over the holidays, here are some things you can do to make sure that your friend or loved one is safe from a fraudster’s grasp.
If you own a computer, you’ve probably seen this message before: Java Update Available. You know that leaving outdated software on your computer can make it more vulnerable to viruses and malware, so you’ve always agreed to the updates. Unfortunately, the FTC says keeping Java updated didn’t necessarily keep it secure.
Assistant Director, Division of Marketing Practices, FTC
Who isn’t looking for a little extra cash at the holidays? An offer for an easy – and fun – job could seem like just what you need. That’s the email offer I got from a major retailer (or so it said) last week:
“Holidays are coming we need you in our team. We are hiring holiday shoppers. No experience needed, just an honest opinion. The job requires you to shop and evaluate our employees. You will get paid to shop and keep the products.”
While there are legit mystery shopper jobs out there, we almost never see them in offers that show up in your inbox. Or in the classified ads. Or on telephone poles. Or on your phone. So, before you apply, here are some things to think about.
Have you ever wondered what happens when a company is charged with violating a settlement order with the FTC? Well, ya got trouble. I mean trouble with a capital “T”. And for LifeLock, that trouble comes partly in the form of full refunds of up to $100 million for consumers affected by its alleged order violations.