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Consumer Information Blog

AT&T Unlimited Data Customers Getting Refunds

You might have heard that AT&T agreed to return $60 million to customers for allegedly reducing the data speed on their unlimited data plans without telling them. In its 2014 complaint, the FTC said that AT&T’s practice of data throttling – slowing down the data speed for unlimited customers who used large amounts of data – was unfair and deceptive. It was unfair because AT&T promised unlimited data, but didn’t give customers the data they paid for. And it was deceptive because AT&T didn’t tell customers it was reducing their data speed, says the FTC.

Blog Topics: 
Money & Credit

2020 Census: Fact v Fiction

The Federal Trade Commission is partnering with the U.S. Census Bureau to help you guard against potential census scams. Knowing how the 2020 Census process works, what information you will — and won’t — be asked for, and some red flags will help you spot and report scams.

‘Tis the season for ‘open enrollment’ scams

Winter is coming, which means open enrollment season is here. With 2020 just around the corner, now’s the time to add or change your health coverage through Medicare or the Affordable Care Act (ACA). You have until December 7 (Medicare) or December 15 (ACA) to make any changes. As you compare your options, watch out for scams. Here are some tips to protect your wallet and your personal information this open enrollment season.

Blog Topics: 
Health & Fitness

FTC sues student loan debt relief companies

Student loan debt can be a heavy load to carry. That’s why there are a lot of companies claiming to help permanently reduce and wipe out federal student loan debt. But some of these companies don’t deliver what they promise – if you sign up, they take your money and do nothing to help you.

Blog Topics: 
Jobs & Making Money

Veterans: We honor and thank you

Yet another real estate seminar scam

For the second time in about a month, the FTC sued a company that falsely promised it would show people how to earn money in real estate to get them to pay thousands of dollars for seminars.

Blog Topics: 
Jobs & Making Money

New brochure for social media influencers

Chances are you know an influencer – a person who works with a brand to recommend or endorse a product in social media. Maybe you work at a company that uses influencers or perhaps that describes you, a friend, or a family member. Then you should read a new FTC brochure: Disclosures 101 for Social Media Influencers.

Blog Topics: 
Money & Credit

FTC challenges seller’s business model & product claims

Make tens of thousands of dollars a month selling wellness products. Skeptical? Here’s why you should be.

Blog Topics: 
Jobs & Making Money

Free electronic credit monitoring coming soon to the military

What you can do to fend off hackers

Your personal information is valuable. That’s why hackers try to steal it. This year, for National Cyber Security Awareness Month, we’ve got tips to help you keep your personal information from ending up in the hands of a hacker.

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