Consumer Information Blog

The dish on Dish

Score one for people on the Do Not Call list. Earlier this week, the Court imposed a record-setting $280 million civil penalty against Dish for calls to people on the Do Not Call list, abandoned calls, calls to people who had told Dish they did not want to receive calls, and for assisting and facilitating telemarketers who engaged in practices in violation of the Telemarketing Sales Rule.

Blog Topics: 
Money & Credit

An identity thief stole my phone!

Identity theft can happen to anyone. I’m a fraud investigator, and I’d like to tell you about my identity theft. Knowing how to respond will help you if you ever have to recover your identity.

Talking about and reporting scams [fotonovela]

Our new fotonovela, Talking about Scams, tells the story of Eva and her husband, Pablo, who learn how talking about a scam can help someone avoid falling for a scam.

Settling your debts

You might have seen ads for companies that say they can reduce your debt – sometimes for cents on the dollar. All you have to do is pay them. But these offers are not always what they seem.

Join the #Milchat about travel scams

On June 8, @MilConsumer and @StopFraudCo (the Stop Fraud campaign of the Colorado Attorney General’s Office) will host a chat to discuss avoiding travel and vacation scams.

“Binary options” put buyers in a bind

Over the years, lots of rip-offs have been built around exotic “investment” strategies that were pitched as simple. Recently, the Securities and Exchange Commission  and the Commodity Futures Trading Commission ssued warnings about investment scams using “binary options” as a hook.

Not familiar with binary options? Then you’re probably better off keeping your money in your pocket. In fact, you can stop reading now, unless you’re fascinated by financial products with poor performance records and a tendency to attract scammers.

Blog Topics: 
Jobs & Making Money

Bogus trampoline review sites left buyers up in the air

When shopping for a big-ticket item, you probably do some research. Whether talking to friends, perusing a store, or checking online reviews, you want to get the most for your money. You might even look for reviews or certifications from independent review organizations to help make your decision.

What if you found out that some of those “independent” review organizations were actually owned by the company whose products they were promoting? That’s just the case with a recent FTC settlement announced today involving the owners of several trampoline companies. The problem? The owners also ran several trampoline review websites that claimed to be independent organizations and featured product reviews supposedly written by impartial experts. The truth is, the owners were running these websites, writing the reviews, and using them to promote their own products.

Blog Topics: 
Health & Fitness

Pure Health and Genesis Today refunds

The FTC will mail more than $1.9 million in refund checks to people who bought Pure Health and Genesis Today green coffee bean extract supplements from stores including Walmart. More than 38,500 people will get back 100% of the money they paid for the products.

Amazon offers refunds for unauthorized in-app charges

Amazon will make up to $70 million in refunds available to customers who were charged for unauthorized in-app purchases made by a child. You may be eligible for a refund from Amazon if you were billed for unauthorized charges made by a child, and the charges were for in-app purchases made between November 2011 and May 2016.

Blog Topics: 
Money & Credit

Honor and remember

Whether stationed stateside or deployed to another part of the world, our military personnel make sacrifices during their service.

Blog Topics: 
Jobs & Making Money