Consumer Information Blog

Door-to-door sales and the FTC’s Cooling-Off Rule

Have you ever been invited to an in-home sales party and felt pressured to buy something? Well, if you regret your purchase, the FTC’s Cooling-Off Rule may be able to help. But time is of the essence.

The Rule gives you a 3-day right to cancel a sale made at someone’s home or workplace, or at a seller’s temporary location — like a hotel room, convention center, fairground or restaurant.

Blog Topics: 
Money & Credit

Scammer seeks assistant

Online scammers are recruiting. They’re looking for people to help them transfer money and stolen goods. Of course, they don’t come right out and say that’s what they want. Instead, they claim to offer work at home jobs or pretend to be your romantic partner and ask you for a ‘favor.’ The scammers’ goal: to use your bank account, personal information and address to help them steal money.

Blog Topics: 
Jobs & Making Money

What’s the deal with “Rachel from Card Services”? Your top 3 questions answered.

Rachel and her cohorts — Anne, Tiffany, Michael, Heather and others — from “Card Services” have been annoying people for years with their illegal robocalls. And the FTC is working hard to stop them — both bringing cases and hosting competitions to develop robocall-blocking technology. So, what’s the deal with these calls, and why won’t they stop? We’ve got answers to your top 3 questions.

FTC puts germ-free claims in a new light

Salmonella, E. Coli, H1N1, MRSA. Yuck. If you’re looking to kill some germs, there’s no shortage of products out there to help you do the job. But do all of the products work like their ads say they will?

In the case of Angel Sales and Zadro Health Solutions, two companies that claimed their ultraviolet (UV) light devices could kill nearly all viruses and bacteria, the FTC says there wasn’t enough proof.

Blog Topics: 
Health & Fitness

Leads, lies, and losing big

Want to work from home? How about a job helping small businesses get loans or cash advances?

For people recruited by Money Now Funding (aka Nationwide Lending, among other names), it seemed like a great opportunity. In reality, it was a con. People were left loaded with debt — sometimes tens of thousands of dollars of debt — and no income. Today the FTC announced that the companies behind the scheme have been shut down.

Blog Topics: 
Jobs & Making Money

Spotting elder financial abuse

Financial abuse can be a devastating form of elder abuse. If you're concerned about an older friend or relative, here are some things to consider.

Scam-proof your doorstep

Nowadays, you can encounter a scam artist just about anywhere — online, over the phone and even at your door. Here are a few ruses that might come a’ knocking, and tips to avoid getting taken.

RoboKiller “kills” at DEF CON

For the second year in a row, the FTC traveled to DEF CON, an annual hacker conference, to enlist tech gurus to help fight robocalls. This year, the FTC hosted Robocalls: Humanity Strikes Back, which challenged contestants to create tools people could use to block and forward robocalls automatically. Forwarded calls go to a honeypot — a data collection system that researchers and investigators can use to study the calls.

Contest winners at DEF CON

Contest Winners Ethan Garr and Bryan Moyles at DEF CON 23

 

Want privacy? Tell us about it!

Did a company share your personal information without your knowledge or consent? The FTC wants to know. And we’ve made it easier for you to report privacy-related complaints.

Stopping unwanted phone calls and text messages

Unwanted phone calls or random text messages seem to come at all hours. They bug you at work, interrupt your dinner, or wake you up when you’re sound asleep. I think we can all agree they’re a real nuisance. Did you know they could also be a scam?

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