Consumer Information Blog

A Down to Earth Day Quiz

You want to buy products that are good for the environment. But is grabbing the tree-covered package the way to do it? Take this quiz to test your “green” smarts:

Blog Topics: 
Money & Credit

Consumers Report: The FTC Fraud Survey

The FTC provides useful information to consumers, and consumers provide useful information right back through periodic surveys that ask them to share the important details about their recent marketplace experiences. Last year, we asked people about their experiences with 17 types of fraud, and learned that nearly 11 percent of US adults, or an estimated 25.6 million people, had paid for fraudulent products and services in 2011. Here’s what our researchers found...

fraud survey cover

Helping Victims of the Bombing in Boston — Make Sure Your Donations Count

After the bombing at the Boston Marathon, many people are looking for ways to help, like donating to a charity or fund. Doing some research first will help ensure that your donation will go to a reputable organization that will use the money as promised — and as you intend.

Blog Topics: 
Money & Credit

All Things Connected

Your mobile phone sets your home alarm system. Your tablet schedules the DVR in your bedroom TV. Your smart watch sends your blood pressure levels to your physician. Every day more and more consumer devices communicate with each other over the internet. Some people call this growing network the “Internet of Things.”

Blog Topics: 
Privacy & Identity

Is Your Mobile Bill a Cram Sandwich?

People have long complained about unauthorized charges — cramming — on the bills for their landlines. The FTC has responded loudly and clearly, bringing more than 30 cases, getting tens of millions of dollars back for consumers, and advocating for reforms to eliminate landline cramming. But fraudsters, trolling for new opportunities to cheat consumers, have found the bills for people's mobile devices to be fertile territory.

Blog Topics: 
Money & Credit

Annual Highlights

Springtime: For us here at FTC headquarters, it means warm weather, cherry blossoms on the National Mall, and the publication of the agency’s Annual Highlights.

.FTC Annual Highlights

Claims Not “Up To” Expectations

This blog post will make you up to 50% smarter. GUARANTEED!

Don’t believe me?

Do you believe “real” claims like “Lose up to 50 pounds with a weight loss shake” or “New windows will reduce your heating costs up to 50 percent?”

Resolving Identity Theft? How to Help

FTC staff has a proud history of collaborating with legal services and victims’ rights groups, sharing legal resources and information and training hundreds of advocates throughout the country about a number of important consumer protection issues. Along the way, we’ve gotten many questions about how to help people reduce their risk of identity theft — and how to help them recover from the crime.

Blog Topics: 
Privacy & Identity

Refund Checks for Consumers Misled By Dinamica Financiera

The FTC is mailing several hundred refund checks to Spanish-speaking consumers who lost money to Dinamica Financiera. The company falsely promised foreclosure relief and mortgage loan modifications.

Robocall Challenge: And the Winner Is...

Drumroll, please! We've got a new national hero, or rather, heroes. Judges for the FTC Robocall Challenge selected two winners to share the $50,000 prize for Best Overall Solution to block illegal robocalls. Serdar Danis and Aaron Foss will each receive $25,000 for their proposals. Additionally, judges selected Daniel Klein and Dean Jackson from Google for the Robocall Challenge Technology Achievement Award. Organizations that employ 10 or more people were eligible for the Technology Achievement Award — there's no monetary prize, but there's all the glory that a National Hero status brings.

Blog Topics: 
Privacy & Identity

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