Consumer Information Blog

Refund Checks for Consumers Misled By Dinamica Financiera

The FTC is mailing several hundred refund checks to Spanish-speaking consumers who lost money to Dinamica Financiera. The company falsely promised foreclosure relief and mortgage loan modifications.

Robocall Challenge: And the Winner Is...

Drumroll, please! We've got a new national hero, or rather, heroes. Judges for the FTC Robocall Challenge selected two winners to share the $50,000 prize for Best Overall Solution to block illegal robocalls. Serdar Danis and Aaron Foss will each receive $25,000 for their proposals. Additionally, judges selected Daniel Klein and Dean Jackson from Google for the Robocall Challenge Technology Achievement Award. Organizations that employ 10 or more people were eligible for the Technology Achievement Award — there's no monetary prize, but there's all the glory that a National Hero status brings.

Blog Topics: 
Privacy & Identity

If They’re App-y and You Know It

Have kids in your life? Then you’ve probably got a collection of kids’ apps — or soon will. Whether it’s a game on your phone or a math app on your tablet, find out what apps might be doing — but might not be telling you — and what you can do about it:

Blog Topics: 
Privacy & Identity

Mystery Shopper Reveal: Are You Selling Entertainment to Kids?

Guess who recently went undercover to see if entertainment ratings were enforced when teens tried to buy age-restricted video games, movies, or music?

Blog Topics: 
Privacy & Identity

A Little Credit

During the past few years, consumers have complained to the Federal Trade Commission about debt collection more than just about any other single topic. It’s no surprise, then, that when we asked legal services attorneys and non-profits across the country what issues resonate most with the people they see, credit and debt topped that list, too.

That’s why the FTC’s new resource, consumer.gov, devotes a section to issues related to credit and debt.  It is a great place to learn about building your credit history, and getting your credit reports and scores; using credit, including credit cards, loans, and interest rates; the risks of using more expensive credit options like payday loans and car title loans; and managing debt – from better budgeting to dealing with debt collectors.

consumer.gov screenshot

Blog Topics: 
Money & Credit

The Truth About Cell Phones and the National Do Not Call Registry

Contrary to re-circulating email, there is no new cell phone national do not call database.

Blog Topics: 
Privacy & Identity

These Prizes Were No Gems

It’s exciting news —the caller says you’ve won a new car, a boat, jewelry, a fabulous vacation, or a cash prize. All you need to do is buy some vitamins — for $300 to $500 — to claim it.

But this “promotion” from American Health Associates is really just the latest scheme from a repeat scammer, the FTC says. A scheme that’s now been stopped, thanks to the FTC.

Blog Topics: 
Money & Credit

Traveling for Spring Break?

Oh yes, it’s that sweet time of year again — Spring Break is almost here! Whether you’re off to sunbathe on the sand, see the sights, or ski the slopes, it pays to be an informed travel shopper.

Blog Topics: 
Money & Credit

You Owe Me Money

What if a company called you, demanding you pay for a product they said you ordered? What if they threatened you if you didn’t pay? And what if you never actually ordered that product, never even saw it, and never promised to pay for anything? 

A recently-filed FTC case claims that Instant Response Systems, a Brooklyn-based company, did all that and more.

What’s in Your Paint?

Sherwin-Williams and PPG Architectural Finishes have settled FTC charges that they misled people into thinking the paints they sold didn’t contain VOCs — compounds that can hurt the environment and your health. The companies will stop claiming Dutch Boy Refresh and Pure Performance interior paints contain “zero VOCs.”

Blog Topics: 
Homes & Mortgages

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