Consumer Information Blog

“Add-on” auto finance plan gets a “D” for deception

Buying a car can be expensive. So when you hear there’s a service that can save you on financing, you might be all ears. Well, you’ll also need to be all eyes, because some companies say one thing while the paperwork says something different.

Blog Topics: 
Money & Credit

Reluctant to be rude?

Respectfulness and politeness — they’re valued in many close-knit communities. But when you’re dealing with a scammer, those values can backfire, as we’ve heard during our ongoing effort to fight fraud in every community. Scammers try to take advantage of your politeness to get you to hand over money or personal information.

Here are some situations when it would be just fine to interrupt, hang up, and not give a caller the time of day.

Fraud Affects Every Community logo

Blog Topics: 
Privacy & Identity

Is your credit report right?

You’ve tackled the taxes, you’ve made your list of spring cleaning projects, and maybe you’ve even started thinking about what you might plant now that the snow is melting. But I have one more spring project for you: checking your credit report.

Blog Topics: 
Money & Credit

Rent-to-Own: Consider your alternatives

Need a sofa, washer/dryer, TV, or new tires? Don’t have the cash or credit to buy them outright? You may be considering rent-to-own: simply make weekly or monthly payments for a while and you own the goods. But before you sign on the dotted line, here are some things to consider.

Blog Topics: 
Money & Credit

Don’t pay for a vacation to nowhere

With winter almost over, are you itching to get out of town? As you search for your perfect getaway, you might come across good-looking vacation rental deals that seem amazing. Unfortunately, some “steals” are posted by scammers trying to steal your money. They’ll leave you with a vacation to nowhere.

A not-so-MINI problem

Your car needs an oil change, so you stop by a place on the way home. Or maybe your car is making a funny noise, so you take it to your trusted mechanic.

Later on, when you go to check your car’s warranty, you find out your coverage might be in jeopardy because you didn’t get the work done at one of the car company’s dealers or centers. Can a car company do that?

Blog Topics: 
Money & Credit

Can imported laminate wood floors make you sick?

The warm luster of laminate wood flooring can give your home or office an inviting and natural look. But, according to recent press reports, some laminates imported from China produce potentially hazardous emissions of formaldehyde, a known carcinogen.

Blog Topics: 
Homes & Mortgages

Been hacked or hijacked? Read this.

Your email’s been hacked — what do you do?

Your computer’s been hijacked by malware — how do you get it back?

If you’re not sure where to start — or you’re the person everyone asks for help getting started — we’ve got two new videos, in English and Spanish, with the steps to help.

Hijacked Computer video image with play button

Blog Topics: 
Privacy & Identity

Checks in the mail

Once upon a time, a long time ago, a company called Lane Labs marketed products made out of shark cartilage, claiming they could treat and cure cancer.  Only, not so much. The FTC sued the company in 2000, they settled, and paid a hefty sum. The court also barred them from making claims about the health benefits of a product unless they had scientific evidence to support those claims.

It’s the IRS calling…or is it?

Here at the FTC, we think about scams all day long. What are the scammers’ new angles? How can we keep ahead of them? We hear from people about the scams they see, and we turn that into tips people use to spot and avoid scams.

But scammers find FTC staff, just as they find the rest of America. In fact, someone claiming to work for the IRS called my house just last week.

Blog Topics: 
Privacy & Identity

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